my account is hacked and everything is unlink from hacker
#help no recover work how i file a case on pubg mobile to get back account Because i wast my money #hack
Solution:
Hello, @unknown,s! Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Is the Spy X Family Prize Path event gone?!
All i got on mine is this crate Event not the Prize Path. I downloaded mine on Japanese App Store
Solution:
Hello, @Kim! It looks like you are not using the global version of PUBG MOBILE. Please try to reinstall the game through Google Play Store, App Store, or through PUBG MOBILE website.
Account Stolen
I recently made a claim to recover my PUBG Mobile account, and I'm baffled that it got rejected. I'm absolutely certain that all the information I provided was accurate. Is there anyone here who has experienced a similar situation or knows why this might have happened?
Additionally, I'm wondering if there's a way to directly communicate with a support member about my account, rather than going through the claim process again. It would be immensely helpful to clarify any doubts they might have and ensure that my account recovery goes smoothly.
Thanks for any insights or assistance you can provide!...
Solution:
Hello, @NRSxPRESTIGE! Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
How to Trust a device?
As you can see, when I login on my iPhone there is no warning because it is a trusted device which I have been using from months.
But when I login in my new iPad, it says unusual login detected. I thought it will go away after some time but it’s been a week and it still thinks iPad is untrusted device.
Is there a way to put iPad in trusted devices?...
my account got hacked can someone help me out with an account please doesn't need to be very good
Solution:
Hello, @idk! Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Please unban me on the PUBG Mobile MENA server. I don't know why you banned me
All my work is on this server. I am a designer and a creator. Wow
Solution:
Please contact the responsible moderators of the concerned Discord server, @mohamed665. We are only responsible for this Discord server, and are unfortunately to help you with matters outside of this Discords server.
