PUBG MOBILE

The first and best battle royale!

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PUBG MOBILE

The first and best battle royale!

Join

questions

ezzNeRF

11/17/2025

Why dont pubg mobile anticheat blocks devices that are rooted or unlocked from launching games ?

The amount of cheaters in the game is increasing day by day , which the anticheat detection does it works mostly , but its not fast and cheaters ruin the experience alot , had this question as i am an app developer myself , - why doesn't tencent outright blocks the launch of game on bootloader unlock, rooted , or devices with no play integrity devices ? PUBG: new State exactly does this. - recently got to know about the kernel level c**ts that are spreading alot , ...

Solution:

Hello @ezzNeRF You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....

SCANOR

11/17/2025

Problems in 4.1 Update

Hello @INFINITE After update 4.1, I started dying from only one or two bullets in fights, even with full health and good armor. I am playing on a RedMagic (Nubia) device with 120 FPS, and I tested 90 FPS as well, but the problem continues. Please investigate this issue because it is affecting the gameplay experience for many players using RedMagic devices. Thank you....

Solution:

Please report bugs through https://pubgmobile.live/support.

Huzaifa

11/17/2025

Guide

Can you please guide me about the WOW Creator rewards? After getting 500 players on my map, will I receive $250, or will I get new tasks after reaching 500 players and earn $250 only after completing those tasks? Please explain the process....

Solution:

Hello @Huzaifa Feel free to ask in the WOW server discord.gg/r766Q9ruyY...

ｼ٭De͜͡Nnis٭ｼ

11/17/2025

Account selling-buy

I need that question is pubg allowing, can selling or buy people accounts no scam?

Solution:

Hello @ｼ٭De͜͡Nnis٭ｼ Buying, selling, or sharing game accounts is prohibited. Engaging in these activities is a violation of PUBG MOBILE's terms of service and may lead to an account suspension....

RESAT

11/17/2025

Error

The game is stuck at the start time and unable to download the resource pack. Can anyone help me to solve this problem....

C R I X U S

11/17/2025

Weapon Leaderboard

I am under the Top 100 Global and EU for the DSR. Why does it not appear in matches? Because I saw ppl who have the Global and server titel at matches. Why didn't I get one? Or isn't it weekly but end of the season?

Nightmare

11/16/2025

Artic

Can someone tell me best way to loot in metro royale in artic map, tell of both basic and advanced, what i should do, where i should go, I'm use js9 and mk14 guns.

Solution:

I think it depends on how you like to play the game and whether you play alone or with a team. If you are alone, I would suggest looting buildings that are close to the edge of the map. If you have a team, you can go after bosses or loot event specific locations. Going in the tunnels alone might be a bit challenging but Missile Silo has the best loot in both regular and advanced mode. ...

RYOMEN

11/16/2025

Ultimate set gem conversion

When will be the gem conversion available?

Solution:

One week before the end of the spin.

Yours

11/16/2025

Help pls

Does anyone know where the last animal locate??

Solution:

Hello, @Yours! To unlock this, you’ll need to complete the Penguin Comrade achievement by finishing the following task: - Help clean the penguin a total of 3 times in the Hub....

🇵🇰Abbas🇫🇷

11/16/2025

Here is a more technical, detailed, professional version — best for contacting support or developers

#general #bugs #questions #introductions, Hello I have over five years of experience playing the game, and throughout this time I’ve played on multiple FPS settings — starting from 40 FPS, then 60 FPS, and even 90 FPS on different supported devices. Currently, I am using the iPad Pro M5, which can easily handle up to 129 FPS thanks to its powerful chipset and high-refresh-rate display. However, in-game the frame rate appears to be locked at 60 FPS. I am not seeing any visual smoothness or motion clarity beyond 60 FPS, which indicates that true 120 FPS is not actually enabled yet....

Solution:

You can report this as a bug from https://pubgmobile.live/support > Bug.

Frager

11/16/2025

Delfin and S1lent, please check dm

Delfin and S1lent, I have sended a messages about my account, please check your dms

Nightmare

11/16/2025

Artic

When and how does the tank spawn in artic map

Solution:

Players receive a notification that states when the Plated Tanks are going to spawn during a match. Plated Tanks spawn outside the Missile Silo walls, usually within these locations. You will be notified if there are any Plated Tanks detected nearby. Speaking from my own experience, they spawn randomly. You may not see them every match....

Chocolate

11/15/2025

The poco X6 pro get 120 FPS?

Poco X6 pro India variant did't not get 120 FPS option after 10 days related pubg modile 4.1 update why what happened this phone easy to capable 120 fps yet you removed it in the last beta update and put that 90 fps. Make it clear That phone is good gaming performance processor MediaTek dimensity 8300 ultra that gives 1.5 million antutu score. Some device get 120 FPS the phone processor is MediaTek 8200 ultra 950,000 antutu score gives this phone support 120 FPS then why not still 120 FPS not come in poco X6 pro? The poco X6 pro support 120 FPS or not? If yes then tell me the expected date ...

Solution:

Hey Coconut! Looks like we have already responded to you regarding this before. You can create a post in the Reddit community to share your feedback regarding this. :TH_arrow2: https://pubgmobile.live/feedback...

zohaib7865_6

11/15/2025

Frozen ban issue emulator abnormiltise. Unfreeze my account

Hello dear today i was link my gmail to my pubg account and unlink my fb and i am also player of emumator, after link my mail i open it on emulator after playing some time my account shows 2 month frozen ban. Why i have to used and fo anything illeagle kindly unfreeze my account as soon as possible Id name: wehshi killer Id number: 51327719805 Please help me and unfreeze my account, i shall be very thankfull to you ...

Solution:

Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....

Zain Awan

11/15/2025

Weapon Summit Achievement

Can't Complete My Weapon Summit III Achievement. Already ACE Tier & 12000 Points Completed But Achievement Still Not Completed 🤔 👇🏻 Please Check All SS Below 👇🏻...

Solution:

Hi! Can you try checking again after the daily server reset to see if the achievement counted or not? If it didn't, you can submit a bug report from https://pubgmobile.live/support > Bug....

MOKIV

11/15/2025

how do i get many people in clan

i just made a new clan named Roninx how do i get many people so i can level my clan fast

Solution:

Hi! You can start by inviting your own friends to join your clan. You can also try recruiting players on Discord (https://discord.com/channels/393088095840370689/1206808912708374538) or Reddit. My clan was somewhat dead a few years ago but I invited my friends, made my clan public so any interested player could join, advertised my clan in communities and even invited random players. Now I have a full clan with active players. It takes a bit of time but I'm sure you'll get there. 🫶...

Walter Sheeqypus

11/15/2025

Did they changed the gyroscope or is this a bug?

I just recently played pubg mobile, and got into semi competitive so I started using gyroscope and found my sensitivity settings for it . So after playing for a few days, I just recently noticed that it's harder to aim down now while full autoing, was this an official change or a bug? Because even I had my sensitivity high for gyro it is still hard like it was never the same it used to be....

Solution:

Could you please submit a bug report from https://pubgmobile.live/support > Bug?

ahm35h35

11/15/2025

My previous number unlinked and I can't log in

I can't even attach a complaint by performing account recovery I have account information Purchase receipts...

Solution:

It looks like you created multiple posts in this channel all about the same issue. Other moderators advised you to submit a recovery request from https://pubgmobile.live/support > Recovery but it doesn't seem like you did that. Please submit a recovery request from the community support form. You can expect to receive the results within 7 business days. We will have to remove your access to this channel if you continue to create duplicate posts....

F~L~A~S~H

11/15/2025

Spectate Hacks

I have Proofs of a Player Using Spectate Hack from Another Rooted android device that is cloaked and the player is Doing Top In classic Rank every season without getting banned. Can i contact any officials in this regard and tell them everything i know about the Player so they may take action? Kindly review this matter because alot of people in my region and server are doing the same thing and aren't getting caught at all....

Solution:

Hello! Feel free to report players who violate the game rules via the built-in report system. If you have a clear screenshot of an account using cheats, you can report it from https://pubgmobile.live/support > Cheater > Online....

C R I X U S

11/15/2025

Internet Bug

I never had such a problem in 7 years. Anyways. At least make a button or sum sh** so we can agree to use mobile data, even though I did it weeks ago.

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PUBG MOBILE

The first and best battle royale!

PUBG MOBILE

The first and best battle royale!