@Yasser I tried customer support I don't know how to proceed it still throws me off with the fact th

@Yasser I tried customer support
I don't know how to proceed
it still throws me off with the fact that they can't help me

Horwy1996OP•11/28/22, 3:05 PM

I have more than €10k in that game

Horwy1996OP•11/28/22, 3:06 PM

I still have my Facebook there
but the hacker already put his e-mail and phone number there
and verification via phone number

Horwy1996OP•11/28/22, 3:06 PM

have i lost my account completely?
is there still a chance that i will have it back?

Horwy1996OP•11/28/22, 3:07 PM

I have proof that the account belongs to me, that the account is mine

HHorwy1996 @Yasser I tried customer support I don't know how to proceed it still throws me ...

Yasser•11/28/22, 3:07 PM

Please be advised that moderators of this Discord server are not affiliated with the customer service, so unfortunately there is nothing we can do to help you with this.

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

Horwy1996OP•11/28/22, 3:07 PM

is there any help other than support in the game?

CUTE⚙•11/28/22, 3:11 PM

Can you help me and give all information about this

DAB•CROSSBOW•11/28/22, 3:13 PM

@Horwy1996 Go into the PubgMobile Reddit Group, share your Problem there. A Support will contact you in a few Minutes. They can help u.

DAB•CROSSBOW•11/28/22, 3:15 PM

@CUTE

Fill out the form and welcome to the official investigator server. Please pay attention to your details, I accidentally entered the wrong ID when registering. So please check all the information carefully before you send it off.

Horwy1996OP•11/28/22, 3:15 PM

@BUBBLES thank you very much

EXO£MONSTER•11/28/22, 3:16 PM

@Yasser I unlink my PUBG mobile account email and phone from help and support option but when I login with Facebook my account is not login please

help me

DAB•CROSSBOW•11/28/22, 3:16 PM

@Horwy1996 no problem

EXO£MONSTER•11/28/22, 3:17 PM

@Yasser this problem coming with many players please

help brother

Horwy1996OP•11/28/22, 3:18 PM

@BUBBLES one more question, where can I find it please?
is it here on discord?

HHorwy1996 is there any help other than support in the game?

Yasser•11/28/22, 3:18 PM

The e-mail for the customer service is service@pubgmobile.com. Please keep in mind that e-mail is only meant for general queries and the only recommended way to contact the customer service is through in-game.

EXO£MONSTER•11/28/22, 3:18 PM

@Yasser this is coming

Horwy1996OP•11/28/22, 3:19 PM

@Yasser thank you

EXO£MONSTER•11/28/22, 3:20 PM

@Yasser but why are you don't understanding brother they don't reply I message them every day but they don't reply

EXO£MONSTER•11/28/22, 3:22 PM

@Yasser you are PUBG mobile worker but why you don't share our issues with PUBG mobile

CCUTE⚙Can you help me and give all information about this

Yasser•11/28/22, 3:24 PM

1- Your E-mail.
2- Your Discord ID: 945988299376427038
3- Your in-game ID.
4- * Your in-game investigation level
5- * Total number of videos reviewed.

*This information you can find inside the game (Security Center - investigators - Profile).

DAB•CROSSBOW•11/28/22, 3:25 PM

@UD*EXO All bugs & issues are ALWAYS forwarded to the official Tencent team without exception. Yasser & co. are responsible for solving these problems as best they can, which they constantly do. So no matter what happens, Tencent will be informed.

EEXO£MONSTER @Yasser you are PUBG mobile worker but why you don't share our issues with PUBG...

Yasser•11/28/22, 3:26 PM

Could you please elaborate your issue?

EXO£MONSTER•11/28/22, 3:28 PM

@Yasser @BUBBLES but what will I do my account is not login from 3 weeks I need my account back

EEXO£MONSTER @Yasser @BUBBLES but what will I do my account is not login from 3 weeks I need ...

Yasser•11/28/22, 3:29 PM

Yasser•11/28/22, 3:33 PM

The only recommended way to contact the customer service is through in-game, @BUBBLES.

✪

✪ ! KHAWAJA•11/28/22, 3:35 PM

Hello i wanted 7 days room cards for custom rooms in pakistan for doing live stream on my channel

EXO£MONSTER•11/28/22, 3:36 PM

@Yasser they don't reply there is bots which reply me

EXO£MONSTER•11/28/22, 3:38 PM

@Yasser I also send my information in customer service but they don't have good response and behavior with player's

✪✪ ! KHAWAJA Hello i wanted 7 days room cards for custom rooms in pakistan for doing live str...

Yasser•11/28/22, 3:39 PM

You can buy it from [Shop - Treasures]

YYasser 1- Your E-mail. 2- Your Discord ID: 945988299376427038 3- Your in-game ID. 4- * ...

CUTE⚙•11/28/22, 3:52 PM

Are there requirements

CUTE⚙•11/28/22, 3:53 PM

I mean, is there a specific level to be reached in the investigator's reviews?

Deleted User•11/28/22, 3:53 PM

hi
pubg mobile id got banned without any reason i dont nkow what can i do have spent many uc in it and have many advancement plzz doo something so that i can play pubg again Thank you

PUBG MOBILE•11/28/22, 3:53 PM

Please refer to the private message from @PUBG MOBILE for further information, @Deleted User.

CCUTE⚙I mean, is there a specific level to be reached in the investigator's reviews?

Yasser•11/28/22, 3:54 PM

I don't have information regarding this. You may contact the customer service in-game for further assistance.

YYasser I don't have information regarding this. You may contact the customer service in...

CUTE⚙•11/28/22, 3:55 PM

Ok. Thanks bro

CCUTE⚙Ok. Thanks bro 💖

Yasser•11/28/22, 3:56 PM

You are Welcome!

EEXO£MONSTER @Yasser you are PUBG mobile worker but why you don't share our issues with PUBG...

alboz•11/28/22, 3:59 PM

Moderators of this server are not employed by PUBG MOBILE and are unable to assist in any way with account-related issues. We are volunteers that assist with enforcing the #guidelines of this server and can only provide community support.

HACKERCAT•11/28/22, 4:04 PM

#questions andriod version 8 cannot buy prime plus on their device what to do

rhettypete ၊||၊ DeSpeed ၊||၊Node•11/28/22, 5:06 PM

I need help. The event stopped being accessible to me. And this happens to me every season. There is atleast one event that will be available to me but going on/off randomly when it should be on

Rrhettypete ၊||၊ DeSpeed ၊||၊Node I need help. The event stopped being accessible to me. And this happens to me ev...

rhettypete ၊||၊ DeSpeed ၊||၊Node•11/28/22, 5:08 PM

Event is: One Kick Wonder

EXO£MONSTER•11/28/22, 5:15 PM

@Yasser is this PUBG mobile official website

Yasser•11/28/22, 5:16 PM

They are scammers. Please block the user and report the user directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com, @UD*EXO.

Rrhettypete ၊||၊ DeSpeed ၊||၊Node I need help. The event stopped being accessible to me. And this happens to me ev...

Yasser•11/28/22, 5:17 PM

Please try to perform a routine repair of the game from login menu and restart your device.

EXO£MONSTER•11/28/22, 5:18 PM

@Yasser ok brother but one thing on rebbit PUBG mobile have any page ??

HHACKERCAT #questions andriod version 8 cannot buy prime plus on their device what to do

Yasser•11/28/22, 5:18 PM

Can you please elaborate your issue by providing a screenshot or video recording?

VK Rehman YT•11/28/22, 5:19 PM

sir my id got banned for 10 years i'm playing pubg from 4 years.i have never used hack ever i do'nt see. please look at my id please unban it its a humble request

player id 5405587858

PUBG MOBILE•11/28/22, 5:19 PM

Please refer to the private message from @PUBG MOBILE for further information, @VK Rehman YT.

EEXO£MONSTER @Yasser ok brother but one thing on rebbit PUBG mobile have any page ??

Yasser•11/28/22, 5:20 PM

As we explained to you in previous messages, the only recommended way to contact customer service is in-game.

EXO£MONSTER•11/28/22, 5:21 PM

@Yasser ok brother but they don't reply me why ??

EXO£MONSTER•11/28/22, 5:24 PM

@Yasser can you please tell me