DPlease contact the customer service for further assistance, @ษฎสษษจส. Refer to subpoint 5.4 in #faq for further information.
QHow often do you face this issue?
QCould you please elaborate?
-The reason I put me on the observation list twice in the same day
QPlease share a screenshot of the issue you are facing, @- ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ , ู
ูุฌูุงูู.
-Do you mean the review period?
QA screenshot of the issue you are facing, @- ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ , ู
ูุฌูุงูู.
-I got out of the observation period two hours ago.
-And here it is again on the same day. @Quendi.
QIf the security system detects that a player is suspected of cheating, the player will be placed under security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behavior and wait for the system to automatically place you out of safety observation.
Please refer to the following support article for more information or reach out to the customer service in-game for further assistance, @- ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ , ู ูุฌูุงูู.
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/.
Please refer to the following support article for more information or reach out to the customer service in-game for further assistance, @- ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ , ู ูุฌูุงูู.
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/.
DI received the rank of "Crown". I was not given a nickname frame and an animation for entering the lobby. Will it be given out after the end of the season?
QThe season rewards will be awarded to players in the start of the new season based on the highest rank you have reached in your previous season, @Deleted User.
DThanks
QYou're welcome!
H
HWhat is it ?
ๅHello everyone
ๅWhy can't I bind my social accounts?
ๅNo account can be bound
ๅ
SIf the security system detects that a player is suspected of cheating, the player will be placed under security observation. Players can't join teams, rooms, or matches, spectate, or use other game features until they're under security observation.
Dhello the region change option is not showing on my setting help please
KIm facing 10 mn ban in every match in my mobile and gameloop both device.
What can i do please Help me
What can i do please Help me
PPlease refer to the private message from @PUBG MOBILE for further information, @kabir420.
QThe option to change country/region settings is not available for the accounts registered in European continent and you cannot switch your region if that is the case.
IHi everyone
II am getting vietnamese version error. How can I fix?
II've never logged into the Vietnamese version
IPlease help
โ Hi please help I didn't do anything and I take a pan without reason
PPlease refer to the private message from @PUBG MOBILE for further information, @
โธฐ โฆ ๏ฟฝ๏ฟฝแฅฃ๊ชโ
แฅ๊ช โกหห-.
โธฐ โฆ ๏ฟฝ๏ฟฝแฅฃ๊ชโ
แฅ๊ช โกหห-.
QPlease refer to that notice or contact the customer service in-game for further assistance. We unfortunately cannot help you with account related issues through the community.
YHello my name is My account has been banned without apparent reason and I have not violated the terms and conditions of the game and I hope that my account will be returend I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again This is my account ID 5276717965Thank you
PPlease refer to the private message from @PUBG MOBILE for further information, @YAZAN_7.
Vhow do I check when I created my account?
HI can play ranked matches but I cannot play with my friends
IPlease, someone help me
QRefer to my this response, @Itachi.
QPlease refer to the following support article for more information or reach out to the customer service in-game for further assistance.
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/.
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/.
AHi. I deleted and downloaded the game, including all resources. I want to use my old control settings, but when I press "Download and Apply" nothing happens
L:bruh:
DSir my id unlink gamil and mobile num. But fb is link my pubg account but not open to Facebook to pubg i tap fb and process and me Notification link mobile num but how to link mobile num not open pubg id to fb social media me show this notification.
โ I take 10 minutes more than once, what should I do?
โ 
โ ID.5394954119
PPlease refer to the private message from @PUBG MOBILE for further information, @
๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ3๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ.
๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ3๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ.DPlease contact the customer service for further assistance, @DFALTERไนVIKAS. Refer to subpoint 5.4 in #faq for further information.
YHave you tried to perform a routine repair of the game?
BHi Support Staff,
I'm facing a new kind of issue here.
Whenever I join a team of different region, I'm unable to communicate with through voice chat. They can hear me but I can't hear them back.
When a game is finished, this is the message on the screen
" The current voice channel has automatically changed, go to settings to change it back" or something.
I'm not sure what the issue is but I only noticed that it happens with only other region teammates.
I'm facing a new kind of issue here.
Whenever I join a team of different region, I'm unable to communicate with through voice chat. They can hear me but I can't hear them back.
When a game is finished, this is the message on the screen
" The current voice channel has automatically changed, go to settings to change it back" or something.
I'm not sure what the issue is but I only noticed that it happens with only other region teammates.