The output of %LOCALAPPDATA%\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary info Sugar%LOCALAPPDATA%\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary info Sugar might be interesting
That would explain connection timeouts, but they're straight up getting 403s. Only explanation I'd have for that is if their session would be invalid, but since re-logging didn't help, I got nothing