Microphone is being used by svchost.exe and can't be recognized in other applications

Hey guys, I can't get any application to recognize my mic because according to Windows it is being used by svchost.exe. Does anybody know anything I can try to fix this?
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96 Replies
Derek 🐒 "Turtle" Roe
I've tried everything I can think of, like restarting the PC The only other thing I can think of is maybe sfc and DISM I uploaded my svchost.exe to VirusTotal just to be safe and it came back clean from all AV vendors So I guess SFC and DISM now
HunterAP
HunterAPβ€’2y ago
Check if your mic is set to "listen" to in the old Windows sound panel Do that for pretty much all of your recording devices
Derek 🐒 "Turtle" Roe
This you mean?
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HunterAP
HunterAPβ€’2y ago
Yep, but for all the recording devices
Derek 🐒 "Turtle" Roe
I only have one and it is this one Which is my audio interface
HunterAP
HunterAPβ€’2y ago
Your audio interface is through line in instead of USB? Anyways, can you try enabling that, hitting apply, then untoggling that and applying again
Derek 🐒 "Turtle" Roe
Yeah, I tried that as well and it didn't help 😦 Also it isn't a "line in" but the device is named "Line (RODE AI 1)"
HunterAP
HunterAPβ€’2y ago
Ah weird Can you confirm that if you right-click on that device and disable it that the message you were getting disappears And do you have the Rode app?
Derek 🐒 "Turtle" Roe
I don't have any Rode apps installed, no Also the message doesn't disappear if I disable it
HunterAP
HunterAPβ€’2y ago
What's the interface?
Derek 🐒 "Turtle" Roe
So that is weird Rode AI-1
HunterAP
HunterAPβ€’2y ago
I'm looking it up online and svchost and rundll32 shouldn't affect the microphone at all Try downloading Rode Central and seeing if it helps https://rode.com/en-us/interfaces-and-mixers/ai-series/ai-1
AI-1 | Single-channel Audio Interface | RØDE
The AI-1 is a studio-quality audio interface well suited for recording vocals, instruments, and voice-overs into your Mac or Windows computer.
HunterAP
HunterAPβ€’2y ago
One thing I did just to check, my Wave XLR is being shown as used by rundll32 in the Windows privacy settings menu, so I just toggled the "Let apps access your microphone" off and back on and rundll32 is no longer showing as using the mic
Derek 🐒 "Turtle" Roe
I tried that as well and it didn't work, I'll try running Rode Central though
Derek 🐒 "Turtle" Roe
My device isn't listed, should I still try it?
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Derek 🐒 "Turtle" Roe
I thought I remembered it saying it wasn't supported or something, but it has been a bit since I last tried
HunterAP
HunterAPβ€’2y ago
When I went to the AI-1 page the Rode Central software was listed as specifically supporting it RØDE Central is an easy-to-use companion app for the AI-1 for context
Derek 🐒 "Turtle" Roe
I downloaded it and installed it, then the app opened and said it needed to update something and it crashed to the desktop with no error message, and now my interface has a solid amber light and I can't get Windows to recognize it
HunterAP
HunterAPβ€’2y ago
Can you trey unplugging and replugging it, and if that doesn't work try a PC restart My guess is that it wanted to install the newest drivers / firmware but the interface is being a lil shit about it IF that keeps happening I'd contact Rode about it
Derek 🐒 "Turtle" Roe
Yeah every time I open the app it says it wants to update the firmware and then hard crashes to the desktop once it says "update in progress" If I unplug it and replug it back in it recognizes it, but then it keep doing the old thing it was doing
HunterAP
HunterAPβ€’2y ago
What USB port is it plugged into on your PC? Can you try other ones and see if it keeps happening? And can you try it with everything disconnected from the interface except the USB cable for it?
Derek 🐒 "Turtle" Roe
One of the rear ports, the only things that are plugged in are my mouse, keyboard, Stream Deck, and my audio interface. I'll try one of the front ports and see if it improves. Also yeah I'll try with only power I plugged it into the front USB ports, and removed the XLR and headphone from it and it does the same thing I did update the firmware when I first got it and it said it was fully up to date But that was using the Rode AI-1 firmware tool So not sure if one or the other is better for that The website doesn't make it clear
HunterAP
HunterAPβ€’2y ago
At this point I'd contact Rode directly since clearly something is up
Derek 🐒 "Turtle" Roe
Could it not be Windows though? Seems odd svchost.exe would be marked as the one using it. I tried disabling "allow devices to give exclusive device access" or whatever and that didn't fix it either Some other things I've been trying: - Nothing unusual in event viewer - Used Revo to uninstall a bunch of things - Restarted PC a few times - Uninstalled and reinstalled some drivers
HunterAP
HunterAPβ€’2y ago
When looking online pretty much everyone that reported svchost or rundll32 as using their microphone had no effect on the actual usage of the mic, but knowing windows I don't doubt it Rather hear that from Rode themselves though cause with the way things are looking the interface seems to have some problems
Derek 🐒 "Turtle" Roe
I suspect Windows more since there was a Windows update recently, but I just want it to work
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Derek 🐒 "Turtle" Roe
The standalone firmware updater was what I ran when I first got it Not sure if there has been a firmware update since, but I will look into that
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Derek 🐒 "Turtle" Roe
Yeah, I'll see if that one manages to update it
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Derek 🐒 "Turtle" Roe
That's how I have been running it, yeah I don't personally use ASIO for anything
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Derek 🐒 "Turtle" Roe
I just tried the standalone firmware updater and it said the firmware needed to be reinstalled, and it reinstalled the firmware, and no more amber light! The only issue is now I'm back to having the same issue with svchost.exe πŸ˜…
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Derek 🐒 "Turtle" Roe
Yeah, and it persists through reboots I only have one audio input on this interface I have a 3.5mm headphone jack and XLR for my mic
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Derek 🐒 "Turtle" Roe
Oh, the 3.5mm jack on my motherboard does work, yes But audio has never been the issue, only my microphone
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Derek 🐒 "Turtle" Roe
Not currently, no I am thinking about backing up my data and reinstalling Windows tbh I have sort of run out of ideas
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Derek 🐒 "Turtle" Roe
Yeah, not sure what else to try though I could contact Rode, but I'm sure they'll give me a page and a half of things to try I've already tried before
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Derek 🐒 "Turtle" Roe
I have been looking into it via Process Monitor and Autoruns, but haven't found anything unusual
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Derek 🐒 "Turtle" Roe
In Process Monitor?
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Derek 🐒 "Turtle" Roe
I'm not getting a services tab in the properties of svchost.exe Unless I'm doing it wrong, which is possible I usually use Process Hacker, tbh
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Derek 🐒 "Turtle" Roe
I'm kinda tired and it's getting late, but I'll leave my computer to do some routine checks and monitor it a bit while I'm asleep, but if none of that works, then I will continue backing up stuff and reinstall Windows tomorrow
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Derek 🐒 "Turtle" Roe
Alright, I am currently working on getting things ready for a reinstall In the meantime, I am doing a full security audit just in case. I am currently doing a full Windows Defender scan on my main system (and I'll probably do a couple second opinion scans as well), and I will also be changing my network password and monitoring which devices connect to it as I slowly bring additional devices onto the network I am going to fully update all the devices in the house as well I'm not sure if I even need to be worried, but I'm just being cautious
Technically Alex
Technically Alexβ€’2y ago
Is the β€œlet software take exclusive control” thing checked in the sound properties for the interface
Derek 🐒 "Turtle" Roe
I tried with it on and with it off as well Neither works and it still says svchost.exe is using it Very weird
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Derek 🐒 "Turtle" Roe
"Capability access manager service" Which I guess makes sense?
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Derek 🐒 "Turtle" Roe
Both are on, yeah
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Derek 🐒 "Turtle" Roe
Uh, that seemed to break that whole page woahLUL
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Derek 🐒 "Turtle" Roe
Oh, it automatically restarts itself The privacy settings page
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Derek 🐒 "Turtle" Roe
Some things I have tried since: - Running SFC/DISM - Restarting services - Uninstalling and reinstalling more drivers Things I'm doing right now: - Windows Defender scan - Norton Power Eraser - Kaspersky Virus Removal Tool - AdwCleaner - Malwarebytes scan
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Derek 🐒 "Turtle" Roe
Yeah, I tried disabling all of them except the ones I wanted as well πŸ˜•
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Derek 🐒 "Turtle" Roe
Yeah, IDK man I have tried pretty much everything I can think of Considering there was a recent update to Windows, I'm guessing something about the update borked it But that's just speculation on my part
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Derek 🐒 "Turtle" Roe
It did before the update, yeah But then after the update it didn't work at all I updated right before a stream and that's how I found out
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Derek 🐒 "Turtle" Roe
I'm also in the middle of auditing my network and other devices on the network since there were a bunch of other weird things that happened all at the same time, but I guess it gives me an excuse to backup what I really care about and get a fresh start I haven't reinstalled in forever, so it'll be good to have a clean slate I guess
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Derek 🐒 "Turtle" Roe
I have tried that already, and it didn't work unfortunately 😩 I am really hesitant to go to Windows 11, but it is an option I guess. The only issue is my CPU isn't technically supported so that could cause it's own issues. IDK how much luck people have had installing Windows 11 on unsupported devices
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Derek 🐒 "Turtle" Roe
Does Rufus have that built-in now? That's kinda cool
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Derek 🐒 "Turtle" Roe
Besides the right click menu, is there anything else I might need to worry about? The only things I can think of are the CPU/GPU scheduler changes and maybe my context menu replacement software I use Nilesoft Shell
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Derek 🐒 "Turtle" Roe
Yeah, I'd probably run Chris Titus Tech's tool just like I normally do
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Derek 🐒 "Turtle" Roe
GitHub
GitHub - ChrisTitusTech/winutil: Chris Titus Tech's Windows Utility...
Chris Titus Tech's Windows Utility - Install Programs, Tweaks, Fixes, and Updates - GitHub - ChrisTitusTech/winutil: Chris Titus Tech's Windows Utility - Install Programs, Tweaks, F...
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Derek 🐒 "Turtle" Roe
Yeah, I'll look into both, I've noticed Nilesoft Shell has been not starting on boot sometimes and it breaks right click in a lot of apps
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Derek 🐒 "Turtle" Roe
Yeah, I think I'll just reinstall Windows 10 and see if that fixes it If not then...I am not sure what I'll do But I'm guessing that'll fix it I'm still backing up data and going through all my files, and it's taking longer than expected πŸ˜…
Technically Alex
Technically Alexβ€’2y ago
Why don’t you just run Linux off a thumb drive and see if it works
Derek 🐒 "Turtle" Roe
Huh, I didn't think of that. I'll have to try that tonight. It didn't work in Linux either, tried a couple live distros, but I'm not too worried about it because it works in a live WinPE image, so I'm just going to reinstall
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HunterAP
HunterAPβ€’2y ago
Seems like my hunch that it's a busted interface was right That or some USB issues with the board
Derek 🐒 "Turtle" Roe
I don't think it's the interface based on what I'm seeing. It appears to be related to Windows. We'll see when I reinstall in the next couple days. Alright, reinstalled Windows 10 tonight, going to be installing and setting up software tonight πŸ˜„ So far it seems like whatever was using my mic isn't an issue, but I will do more thorough testing tonight and tomorrow
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