QAs mentioned previously, this is not something we can help with through the community.
QAre you facing the issue inside the game?
F@Quendi can i ask you something in private
꧁I understand, I just wanted you to help contact support@Quendi
QWhat does it concern?
FI won the lottery on Pubg mobile th official page, but the ends still haven't arrived.
FCan you help me post photos of the event?
FNo, it's on Google Play
QThe only thing I can suggest is to not skip all the available options while you are recording your issue through the customer service.
QPlease share a screenshot.
FHow can I find Pubg mobile th official discord address
FOh, the problem has been resolved, but is the size of the update 252 MB?
QYes, if you are updating the game if it is already installed through the Play Store. However, you may need to download the additional resource files inside the game after updating it, @BanZai..
F
FEvent these 97 people won uc and still haven't arrived, and I can't get transportation
Foh thx
QHave you tried to contact them through the Instagram account?
Fyes but no response
QYou're welcome!
QWhen did you contact them?
FThe event ended on February 1, we filled out the form, it's been 1.5 months and still no response.
FI just want to know the date my prize will arrive
QHave you tried to contact the in-game customer service, @Furkan?
FI tried but no result
QCan you share a screenshot of the response from the customer service, @Furkan?
Fthere was no transportation
QWhat do you mean, @Furkan?
UWhy can I update my game there is no prob with space I have 50 GB available and have a stable wifi
FI don't understand exactly what you want
UWhat ever I do it’s not working I can’t update the game I can’t play with anyone
U@Quendi
QIs the update available for you, @unseen-shelby?
UNo
QIf you have already contacted the customer service, please share a screenshot of their response.
FI couldn't contact you in any way, I just filled out the form after the event was concluded, I can send you the form if you want.
QPlease contact the in-game customer service for further assistance with this, @Furkan.
UHow do I do that
Fok i throw
QThe update is not available for everyone yet. You may refer to following announcement for more information on the update schedule:
https://discord.com/channels/393088095840370689/481197473403240451/1085040927900434434.
https://discord.com/channels/393088095840370689/481197473403240451/1085040927900434434.
QThis is not the customer service, @Furkan. You can contact the customer service through inside the game using the Customer Service option located in the Account settings of the game.
FI tried, but live support cannot be reached, only certain answers are given by the robot
QYou will need to record your issue through the AI and select the available options accordingly to connect with a customer service representative, @Furkan.
Please contact the customer service in-game and provide them with all the details including screenshots and link to the winners announcement and wait patiently for their response.
Please contact the customer service in-game and provide them with all the details including screenshots and link to the winners announcement and wait patiently for their response.
FI will try this, thank you
QYou're welcome!
UCould o get some help plz
DWe are unable to provide assistance if you do not ask a question or state a problem, @unseen-shelby. Remember to read through #faq before asking questions in the support channels.
UI can’t update my game
QRefer to my this response, @unseen-shelby.
UI have contacted customer support they said something along the lines of ( cause of geographical difference it might take up to half a day
QYes, as mentioned previously, the update is not available for everyone yet, @unseen-shelby.