After the new update i was unable to download anything for some reason. So I can't download ant maps

After the new update i was unable to download anything for some reason. So I can't download ant maps, modes, or cosmetics. Does anyone know a fix?

Dyno•3/17/23, 1:49 PM

We are unable to provide assistance if you do not ask a question or state a problem, @Vovka118. Remember to read through #faq before asking questions in the support channels.

weak•3/17/23, 1:50 PM

i hope that happens to me

Wweak i hope that happens to me

Krazy KatOP•3/17/23, 1:51 PM

Lol.

KKrazy Kat After the new update i was unable to download anything for some reason. So I can...

Yasser•3/17/23, 1:51 PM

This could be an issue with your network connection. You can try to perform a routine repair of the game from the login menu or switch to a different network.

YYasser This could be an issue with your network connection. You can try to perform a ro...

Krazy KatOP•3/17/23, 1:51 PM

Does a repair delete all the already downloaded data?

weak•3/17/23, 1:51 PM

i installed the game from website and my phone installer alerted me that the game is a threat to my device.

Wweak i installed the game from website and my phone installer alerted me that the gam...

Krazy KatOP•3/17/23, 1:52 PM

I didn't realize it alerted people to mental threats now.

Deleted User•3/17/23, 1:58 PM

@Yasser my problem is not solved

KKrazy Kat Does a repair delete all the already downloaded data?

Yasser•3/17/23, 2:01 PM

Select "Routine Repair" only, and when you restart the game, it will download approximately 23MB.

YYasser If Razer Gold is supported in your region, you can top up your wallet using PayP...

Ω Lifa•3/17/23, 2:01 PM

okay

DDeleted User @Yasser my problem is not solved

Yasser•3/17/23, 2:06 PM

Is Android System WebView updated? Please check in the Google Play Store.

YYasser If Razer Gold is supported in your region, you can top up your wallet using PayP...

Ω Lifa•3/17/23, 2:07 PM

I searched up if razer gold is legit according to Google it's a scam

is there any other way?

xxxxxxxxxxxx•3/17/23, 2:07 PM

Anyone know why I don’t receive verification code in my link mail?

ΩΩ Lifa I searched up if razer gold is legit according to Google it's a scam is there a...

Yasser•3/17/23, 2:08 PM

For further assistance with MidasBuy, you may send an e-mail to their customer service at help@midasbuy.com.

YYasser Select "Routine Repair" only, and when you restart the game, it will download ap...

Krazy KatOP•3/17/23, 2:08 PM

K tgx

extnono•3/17/23, 2:08 PM

@Yasser I am not getting any verification code to my gmail from PUBG

extnono•3/17/23, 2:09 PM

Can you help me please

Yasser•3/17/23, 2:09 PM

Please make sure of the following, @xxxxxxxxxxxx and @ExT丨Nono°親:

The e-mail address (noreply@pubgmobile.com) has been added to your email whitelist.

Check your spam folder.

If you still do not receive a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

xxxxxxxxxxxx•3/17/23, 2:10 PM

can you explain how to add email to whitelist?

Xxxxxxxxxxxxx can you explain how to add email to whitelist?

extnono•3/17/23, 2:11 PM

Yes same here

extnono•3/17/23, 2:11 PM

extnono•3/17/23, 2:11 PM

It’s my own acc and it shows this

xxxxxxxxxxxx•3/17/23, 2:11 PM

same and i don’t receive any code on gmail

xxxxxxxxxxxx•3/17/23, 2:11 PM

idk how to add email to whitelist so id appreciate if you could explain it to me

extnono•3/17/23, 2:12 PM

There is nothing on my spam

extnono•3/17/23, 2:13 PM

@Yasser

Yasser•3/17/23, 2:15 PM

Click the gear icon in the upper-right corner and select "Settings".

Click on the "Filters and Blocked Addresses" tab.

Click on "Create a new filter".

In the "From" field, enter the email address you want to whitelist.

Click on "Create filter".

Check the box next to "Never send it to Spam".

Click on "Create filter" again to save the changes.

If you are still not receiving a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

YYasser Is Android System WebView updated? Please check in the Google Play Store.

Deleted User•3/17/23, 2:16 PM

it's not up to date i updated it but still the same

Yasser•3/17/23, 2:16 PM

If Twitter was the only login method connected to your PUBG MOBILE account, you will first to need to recover access to it by contacting the respective customer service of that social media account: https://help.twitter.com/, @cagriaydin_.

多

多啦A夢•3/17/23, 2:17 PM

Help , why Taiwan server haven’t 5th anniversary event after update games???

Yasser•3/17/23, 2:18 PM

The new mode will be available from March 18th at 02:00 (UTC+0), @多啦A夢.

多

多啦A夢•3/17/23, 2:18 PM

Thanks bro

多多啦A夢 Thanks bro

Yasser•3/17/23, 2:18 PM

You're welcome!

DDeleted User it's not up to date i updated it but still the same

Deleted User•3/17/23, 2:19 PM

Deleted User•3/17/23, 2:22 PM

When does it counting as one week in pubg? Is it every monday or else

DDeleted User it's not up to date i updated it but still the same

Yasser•3/17/23, 2:23 PM

Uninstall or force stop the Android System WebView app, and check if the game works properly. This could potentially solve your issue.

Eaziky•3/17/23, 2:23 PM

Someone help, this was my controls before the update

DDeleted User When does it counting as one week in pubg? Is it every monday or else

Yasser•3/17/23, 2:23 PM

Could you please elaborate more?

Eaziky•3/17/23, 2:23 PM

Now after the update it’s a bit messed up, idk if it moves left or right, please look at the analog, either a but more to the left or right but I can’t tell

EEaziky Now after the update it’s a bit messed up, idk if it moves left or right, please...

Yasser•3/17/23, 2:25 PM

Please add more details about the issue you are facing.

xxxxxxxxxxxx•3/17/23, 2:26 PM

@Yasser check dm please

Xxxxxxxxxxxxx @Yasser check dm please

Yasser•3/17/23, 2:27 PM

Feel free to state your issue here instead.

YYasser Please add more details about the issue you are facing.

Eaziky•3/17/23, 2:27 PM

My device is an iPhone 14 pro max, before the update my controls were fine, but after the update I think they moved a bit, I need it to be as it was before

Eaziky•3/17/23, 2:27 PM

Kindly help

Eaziky•3/17/23, 2:27 PM

I’ve tried repairing but still same

Yasser•3/17/23, 2:28 PM

Could you not set it up again? I can't find any difference between the two images you sent, @actuallymk.

xxxxxxxxxxxx•3/17/23, 2:29 PM

i still don’t receive any mail even after doing that

Xxxxxxxxxxxxx i still don’t receive any mail even after doing that

Yasser•3/17/23, 2:30 PM

YYasser Could you not set it up again? I can't find any difference between the two image...

Eaziky•3/17/23, 2:30 PM

Kindly look closely at the analogy of both screenshots, you can see on the first picture, the analog and the sprint icon are right under each other. On the second screen, they are kinda separated, please look closely

Eaziky•3/17/23, 2:31 PM

Analog(movement button)

After the new update i was unable to download anything for some reason. So I can't download ant maps

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