Error when opening Epic since update

I just updated Heroic and get this error:
(yes, i logged out and in again)

Ein Fehler ist aufgetreten! Versuchen Sie, sich bei Ihrem Epic-Konto abzumelden und anzumelden.
Available games:

BioShock 2 Remastered (App name: b22ce34b4ce0408c97a888554447479b | Version: 1.0.0_BN-138_CL-17677)
BioShock Infinite: Complete Edition (App name: f9d6f0530ea140909f8e8a997a7532d7 | Version: 1.0.0_BN-314_CL-17899)
BioShock Remastered (App name: bc2c95c6ff564a16b26644f1d3ac3c55 | Version: 1.0.0_BN-187_CL-17677)
Borderlands 3 (App name: Catnip | Version: 1.0.23_CL_2860060_Borderlands_3)
Car Mechanic Simulator 2018 (App name: 8032b75cf0914afa87c78d6914adc165 | Version: 1.6)
DARQ (App name: ee96375fac2f47de978170a24398e581 | Version: 1.3.2d)
Dead by Daylight (App name: Brill | Version: DBD_Live_EGS_Shipping_154_923411_6.6.2.2)
Death Stranding (App name: Boga | Version: 2742586.206.1)
Death Stranding Content (App name: 5bf67f3153364181b54cb9e40ca7fa82 | Version: 1.01)
DEATH STRANDING DIGITAL SOUNDTRACK (App name: 84067e3ec8f149b2bbf2342d7a136065 | Version: 1.02)
HD Wallpaper (App name: f8bf1e29bbef480a9b28115ad0d644a0 | Version: 1.02)
SELECTIONS OF TITAN ART BOOK (App name: c311b22f878749449886949eeb588999 | Version: 1.01)
Dishonored - Definitive Edition (App name: d2da64bd4c4e422da4b1a88041492a3a | Version: 1.6)[cli] INFO: Logging in...[Core] INFO: Trying to re-use existing login session...[cli] INFO: Getting game list... (this may take a while)Traceback (most recent call last):
File "legendary/cli.py", line 3061, in <module>
File "legendary/cli.py", line 2972, in main
File "legendary/cli.py", line 239, in list_games
UnicodeEncodeError: 'ascii' codec can't encode character '\xae' in position 13: ordinal not in range(128)
[270] Failed to execute script 'cli' due to unhandled exception!

moderate-tomato•4/4/23, 2:53 PM

did you get any new game since then? because I believe we are using the same legendary version as 2.6.2 so that should not be an issue, we saw this before maybe @CommandMC can help on that.

brilliant-limeOP•4/4/23, 2:54 PM

No, no new games.

I can start games fine, but the error comes up everytime I start heroic

moderate-tomato•4/4/23, 2:55 PM

your library is showing fine as well

brilliant-limeOP•4/4/23, 2:55 PM

also, there are many games missing in the error, if that's important

brilliant-limeOP•4/4/23, 2:55 PM

i tried fall guys and it starts without problems

moderate-tomato•4/4/23, 2:55 PM

this is related with the language on your machine

brilliant-limeOP•4/4/23, 2:55 PM

steam deck is English, can't change it

moderate-tomato•4/4/23, 2:55 PM

legendary is not being able to decode some characters

brilliant-limeOP•4/4/23, 2:56 PM

hmm.. I'm German, i wouldn't know what the exact problem is.
Also, this error is new, didn't got it yesterday

moderate-tomato•4/4/23, 2:57 PM

saw some german there I thought your machine could be in german, but that should not be an issue

brilliant-limeOP•4/4/23, 2:57 PM

and why does it ask me to log out and in again?

moderate-tomato•4/4/23, 2:57 PM

since we have people on our team from germany

brilliant-limeOP•4/4/23, 2:57 PM

nah, steam deck is English, you can't change the language in desktop mode (yea you can, but only when disabling read-only, i don't want to do that, so it's English)

Bbrilliant-lime and why does it ask me to log out and in again?

moderate-tomato•4/4/23, 2:58 PM

it asks because it detects an issue with legendary and it does not know what it is and logging out and in again solves most of the issues

brilliant-limeOP•4/4/23, 2:58 PM

hm ok, but how do I get rid of this error now? :KEKW:

brilliant-limeOP•4/4/23, 3:00 PM

i mean, i can click it away, but it's a bit annoying if it always come up when I start heroic (or reload my library)

moderate-tomato•4/4/23, 3:01 PM

try updating and restarting the deck, if that does not work then lets wait to see if someone has some idea about it. I will try to search on our gh issues as well.

brilliant-limeOP•4/4/23, 3:02 PM

ok, I'll report back.
(as i said, didn't happen before, just since the new update today)

brilliant-limeOP•4/4/23, 3:06 PM

I'm on the latest SteamOS stable update, did a complete restart, error persists

brilliant-limeOP•4/4/23, 3:09 PM

Just looked at my legendary logs. The same error exists in older version, just now it is shown in heroic.

(also available games are missing a bunch in the legendary log, but obviously they are there, so no idea if good or bad)

moderate-tomato•4/4/23, 3:20 PM

GitHub

Heroic stuck on loading screen · Issue #526 · Heroic-Games-Launcher...

Heroic stuck on the loading screen Heroic worked on the first install, but not on the subsequent trials and is stuck on the loading screen in every scenario even across restarts and config file cha...

moderate-tomato•4/4/23, 3:20 PM

old one though

brilliant-lime•4/4/23, 3:38 PM

The problem would be that your epic game name has some german letters init

brilliant-lime•4/4/23, 3:38 PM

If steam deck is not set to german it fails

brilliant-lime•4/4/23, 3:38 PM

My steam deck is set to german

brilliant-lime•4/4/23, 3:39 PM

Because if you wanna use english on steam deck your epic name needs to be in english letters aswell

brilliant-lime•4/4/23, 3:40 PM

Or a game has some letters that is not english conform

brilliant-lime•4/4/23, 3:41 PM

Btw ariel changed something for refreshing the library that might cause the issue with login out again

brilliant-lime•4/4/23, 3:43 PM

Ok not a epic name problem. The problem is that a game has the ® in is name which does not exist in ascii

brilliant-lime•4/4/23, 3:43 PM

Legendary somehow encodes the game list as ascii instead utf8

brilliant-limeOP•4/4/23, 3:55 PM

my epic name is: bastiHST

brilliant-limeOP•4/4/23, 3:55 PM

I don't see any strange letters :KEKW:

brilliant-lime•4/4/23, 3:56 PM

It feels like a bug in legendary not handling utf8 characters in game name

brilliant-limeOP•4/4/23, 3:56 PM

hmm but if it's a game, shouldn't more people have the error now?

brilliant-lime•4/4/23, 3:56 PM

Probably?

brilliant-limeOP•4/4/23, 3:56 PM

ok, update is new, let's wait if other people also get this

brilliant-lime•4/4/23, 3:57 PM

I think the problem now is what @arieljuod added logs you out. This maybe not happend in the old version

awake-maroon•4/4/23, 8:10 PM

hmm I didn't add anything that should cause a logout though, it's just refreshing the library once instead of twice

awake-maroon•4/4/23, 8:11 PM

I would recommend trying to run legendary listlegendary list in the console, maybe there's more details of the error

brilliant-lime•4/4/23, 8:12 PM

As i described above. Legendary does encode ascii and some game has none ascii character like ®

brilliant-lime•4/4/23, 8:12 PM

But sure running legendary standalone should bring up the same error

brilliant-limeOP•4/5/23, 4:13 AM

no no no, i didn't get logged out. Its just that the error pops up every time I start heroic

brilliant-limeOP•4/5/23, 4:15 AM

and, as i wrote, the error shows up in legendary logs from before 2.7.0

but this error is a popup now when I start heroic, which didn't happen before. Should maybe make a screenshot

brilliant-lime•4/5/23, 6:05 AM

Ah ok. Still a error in legendary

brilliant-lime•4/5/23, 5:02 PM

I believe I have the same error after updating to 2.70 . My Steam deck is in English, so is Heroic. I live in France though.

The error pops when my heroic library loads or if I refresh it.

brilliant-lime•4/5/23, 5:12 PM

Can you check localelocale in terminal ?

brilliant-lime•4/5/23, 5:13 PM

Probably steamos set locale to ascii ?

brilliant-lime•4/5/23, 10:01 PM

@Nocccer ok, so turns out the language is French

My taskbar is in English so that mislead me.
Could this be the reason ? It was working fine in Heroic 2.6.2 though.

Bbrilliant-lime I believe I have the same error after updating to 2.70 . My Steam deck is in Eng...

brilliant-limeOP•4/6/23, 4:08 AM

yep, same error pop up.

I didn't do locale, maybe that's German for me. But idk, would be strange, everything on the decks desktop mode is English.

But yeah, this error was in the logs before 2.7, but now it's a pop up

scattered-teal•4/6/23, 9:42 AM

Same problem. But not for every epic games game. I can download Saints Row 2022 from epic games. But Transport-Fever 2 from epic games not.

Error when opening Epic since update

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