I
Immich•3y ago
CON CAC

Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close

39 Replies
CON CAC
CON CACOP•3y ago
I'm also having issues performing a large initial backup of an iphone. my parter has 25K items to back up for the 1st time
bo0tzz
bo0tzz•3y ago
That error is just videos being stopped halfway while previewing from the web ui, shouldn't be a problem
CON CAC
CON CACOP•3y ago
its taking a long time to load the albums for the initial back up and when a video is being backed up, the back up pauses for a while gotcha ok thank you wasnt sure if the two issues were releated
bo0tzz
bo0tzz•3y ago
Video files are larger so it's expected that they'd take a bit longer
CON CAC
CON CACOP•3y ago
CON CAC
CON CACOP•3y ago
I got this log from microservices
CON CAC
CON CACOP•3y ago
No description
Alex Tran
Alex Tran•3y ago
Looks like the server crash on reading a corrupted file 🤔 Is your server on the latest version?
CON CAC
CON CACOP•3y ago
My server being the immich server? Yes i just updated the immich stack
Alex Tran
Alex Tran•3y ago
Did the immich server crash?
CON CAC
CON CACOP•3y ago
No it didn’t I checked the logs I just removed the stack and started them up again lets seee
CON CAC
CON CACOP•3y ago
No description
CON CAC
CON CACOP•3y ago
I’m trying to back up my partners phone and we always get this It’s under a different user
Alex Tran
Alex Tran•3y ago
so you selected Recent then return to this screen and this is what on the screen?
CON CAC
CON CACOP•3y ago
Often times I just go to this page and nothing shows up It takes like 10 restarts to get it going Maybe because I have 25K items to back up
Alex Tran
Alex Tran•3y ago
Usually for the first time sign in for the new app, you will have to go to the album selection to choose the album for backing up before it showing up My wife has like 15k assets and the load time was probably around 2-3s for this page to populate Pretty stramge
CON CAC
CON CACOP•3y ago
yea so when it does populate it starts backing up but then it stalls randomly i have to press cancel and then start again regardless if its a video or an image
Alex Tran
Alex Tran•3y ago
Probable check your disk io to see if there is bottle neck somewhere
CON CAC
CON CACOP•3y ago
interesting how can i do that?
Alex Tran
Alex Tran•3y ago
Monitor disk io while things are being backup
CON CAC
CON CACOP•3y ago
gotcha
Alex Tran
Alex Tran•3y ago
You might have to search google, there are many ways I believe I use Promox so I can see it on the web ui
CON CAC
CON CACOP•3y ago
gotcha
Alex Tran
Alex Tran•3y ago
I think there is iotop program
CON CAC
CON CACOP•3y ago
let me see esxi
CON CAC
CON CACOP•3y ago
I gave it
No description
Alex Tran
Alex Tran•3y ago
this is disk storage this io is the write and read rate if it reach the limit then all of the io operation will be very slow
CON CAC
CON CACOP•3y ago
ok thanks i will look into how to find that I’m having issues again with immich backing up all photos but there is still a slashed cloud I tried pressing the thumbnail button in the job section, but it didn’t work
Alex Tran
Alex Tran•3y ago
I think this is local storage on mobile app issue. As long as it backup eveything I wouldn’t worry about this cosmetic bug too much We will find the root cause later
CON CAC
CON CACOP•3y ago
CON CAC
CON CACOP•3y ago
microservices log
Alex Tran
Alex Tran•3y ago
yeah that damn error from the reverse geocoding again
CON CAC
CON CACOP•3y ago
😭 nothing i can do? i was gona stop th econtainer prune and bring the stack back up
CON CAC
CON CACOP•3y ago
No description
CON CAC
CON CACOP•3y ago
No description
CON CAC
CON CACOP•3y ago
got a little bottle neck here
Alex Tran
Alex Tran•3y ago
not a bottleneck, you need to remove the microservice container agian
CON CAC
CON CACOP•3y ago
ok i will do it now i'll stop microservices prune then docker compose up -d again
Alex Tran
Alex Tran•3y ago
okay man I just wanna fly back to Sai Gon and get some vu de nuong is it vu heo or vu de? man I've been away for a while lol

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