39 Replies
I'm also having issues performing a large initial backup of an iphone.
my parter has 25K items to back up for the 1st time
That error is just videos being stopped halfway while previewing from the web ui, shouldn't be a problem
its taking a long time to load the albums for the initial back up and when a video is being backed up, the back up pauses for a while
gotcha ok
thank you
wasnt sure if the two issues were releated
Video files are larger so it's expected that they'd take a bit longer
I got this log from microservices

Looks like the server crash on reading a corrupted file 🤔
Is your server on the latest version?
My server being the immich server?
Yes i just updated the immich stack
Did the immich server crash?
No it didn’t
I checked the logs
I just removed the stack and started them up again
lets seee

I’m trying to back up my partners phone and we always get this
It’s under a different user
so you selected Recent then return to this screen and this is what on the screen?
Often times I just go to this page and nothing shows up
It takes like 10 restarts to get it going
Maybe because I have 25K items to back up
Usually for the first time sign in for the new app, you will have to go to the album selection to choose the album for backing up before it showing up
My wife has like 15k assets and the load time was probably around 2-3s for this page to populate
Pretty stramge
yea
so when it does populate it starts backing up
but then it stalls randomly
i have to press cancel and then start again
regardless if its a video or an image
Probable check your disk io to see if there is bottle neck somewhere
interesting
how can i do that?
Monitor disk io while things are being backup
gotcha
You might have to search google, there are many ways I believe
I use Promox so I can see it on the web ui
gotcha
I think there is iotop program
let me see esxi
I gave it

this is disk storage
this io is the write and read rate
if it reach the limit then all of the io operation will be very slow
ok thanks i will look into how to find that
I’m having issues again with immich backing up all photos but there is still a slashed cloud
I tried pressing the thumbnail button in the job section, but it didn’t work
I think this is local storage on mobile app issue.
As long as it backup eveything I wouldn’t worry about this cosmetic bug too much
We will find the root cause later
microservices log
yeah that damn error from the reverse geocoding again
ðŸ˜
nothing i can do?
i was gona stop th econtainer
prune and bring the stack back up


got a little bottle neck here
not a bottleneck, you need to remove the microservice container agian
ok
i will do it now
i'll stop microservices
prune
then docker compose up -d again
okay
man I just wanna fly back to Sai Gon and get some
vu de nuong
is it vu heo or vu de? man I've been away for a while lol