When I tried to login using my FB or Twitter, pubg always give me new account. But my fb/twitter is

When I tried to login using my FB or Twitter, pubg always give me new account. But my fb/twitter is connected to my account. How is this possible? Even my number/email login isn’t working

SSarj When I tried to login using my FB or Twitter, pubg always give me new account. B...

Pluno•5/18/23, 9:12 AM

If your PUBG MOBILE account was connected to your Twitter or Facebook login and you're unable to access it, you may need to recover your Twitter or Facebook account first. Contact Twitter customer service at https://help.twitter.com/ [2] or Facebook support for assistance. If you still face issues, consider contacting in-game support for further help [1].

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turner•5/18/23, 9:13 AM

After downloading the new update ! Can’t see the download icon and all my resources are not downloading keep saying internet or restart meanwhile my internet is in good condition. 5G network and it’s still telling me unstable. Or I’ve to go to the space for 6G to get it done ?

wallshoot•5/18/23, 9:15 AM

I have been playing on emulator pc but when i click start it doesnt start the game i have to wait like 5 minutes but it still doesnt start the game

Tturner After downloading the new update ! Can’t see the download icon and all my resour...

Its Christmas ❄•5/18/23, 9:16 AM

Just wait for 2/3 min it will be fix automatically dont close your game just wait in lobby

wallshoot•5/18/23, 9:17 AM

It says estimated time 36 seconds but i have been waiting minutes

IIts Christmas ❄Just wait for 2/3 min it will be fix automatically dont close your game just wai...

turner•5/18/23, 9:17 AM

But can’t even find the download icon as well

turner•5/18/23, 9:18 AM

Need to monitor what’s downloading

Tturner But can’t even find the download icon as well

Its Christmas ❄•5/18/23, 9:19 AM

Yes you need to wait for lobby same things happen with me

Its Christmas ❄•5/18/23, 9:19 AM

When I updated my game

Its Christmas ❄•5/18/23, 9:20 AM

@Exooo right side corner repair option tap there

Its Christmas ❄•5/18/23, 9:20 AM

After that you can do routine repair

Tturner Need to monitor what’s downloading

Its Christmas ❄•5/18/23, 9:21 AM

It will appear after 2/3min maybe its just a glitch

wallshoot•5/18/23, 9:22 AM

yea

wallshoot•5/18/23, 9:24 AM

Its Christmas ❄•5/18/23, 9:24 AM

If its not solve yet even you did routine repair please try to submit your issue in #bugs section thank you.

wallshoot•5/18/23, 9:25 AM

wallshoot•5/18/23, 9:29 AM

what does it mean by a tag is required to post in this channel

wallshoot•5/18/23, 9:29 AM

Wwallshoot what does it mean by a tag is required to post in this channel

Bearplays•5/18/23, 9:30 AM

Select a tag that matches perfectly with you issue/feedback. You can use a tag by tapping on the tag icon on bottom left

wallshoot•5/18/23, 9:30 AM

okay

wallshoot•5/18/23, 9:33 AM

Wwallshoot Click to see attachment

Its Christmas ❄•5/18/23, 9:37 AM

you need to wait they will fix you problem

hellobrother•5/18/23, 9:45 AM

I can’t access my game id after new update & my twitter id also got unlink in 1day how can i access my account plzz help

Aboodnasir•5/18/23, 9:46 AM

Hello, I have a PUBG account, and I entered it on Friday, but an error was written to me (211), and I logged in from Twitter. It did not work, nor did the e-mail work. Not even the mobile number did not work, so I was surprised that someone entered my account and took it and changed the picture and took the clan that I was tired of. Reply quickly and return the account to me and do not forget me or reply late

AAboodnasir Hello, I have a PUBG account, and I entered it on Friday, but an error was writt...

Its Christmas ❄•5/18/23, 9:47 AM

try to contact with in game customer service thank you.

Aboodnasir•5/18/23, 9:48 AM

Welcome

hellobrother•5/18/23, 9:52 AM

@20kd noob

Hhellobrother @20kd noob

Its Christmas ❄•5/18/23, 9:53 AM

hello how can I can help you

Hhellobrother I can’t access my game id after new update & my twitter id also got unlink in 1d...

hellobrother•5/18/23, 9:54 AM

Plzz help me to solve my problem

Its Christmas ❄•5/18/23, 9:56 AM

try to login your account by 2nd or third login

hellobrother•5/18/23, 9:57 AM

I try with every login method but i can’t access my account

Its Christmas ❄•5/18/23, 9:58 AM

try to contact with customer service.

hellobrother•5/18/23, 9:58 AM

Last night i open my account & play some tdm & at the morning when i want to open my game it’s already log out & last night it already update

IIts Christmas ❄try to contact with customer service.

hellobrother•5/18/23, 9:59 AM

By mail?

Hhellobrother By mail?

Its Christmas ❄•5/18/23, 9:59 AM

in game/mail its up to you

hellobrother•5/18/23, 10:00 AM

Its Christmas ❄•5/18/23, 10:01 AM

also refer your problem in #bugs section @hellobrother

Nazgûl (sensei)•5/18/23, 10:19 AM

Hi, my acc got hacked... How do I get it back ASAP?

NNazgûl (sensei)Hi, my acc got hacked... How do I get it back ASAP?

Pluno•5/18/23, 10:19 AM

Please reach out to the in-game customer service for assistance with compromised accounts [1]. Additionally, refer to subpoint 2.7 in @638363268565565461 for more information [2].

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Ramy•5/18/23, 10:25 AM

is pubg fixed on the 64bit gameloop ?

Nandhan's heaven•5/18/23, 10:35 AM

#questions

Dyno•5/18/23, 10:36 AM

We provide community support only for the global English version of PUBG MOBILE here, @Ramy.

Dyno•5/18/23, 10:36 AM

We are unable to provide assistance if you do not ask a question or state a problem, @Nandhan's heaven. Remember to read through #faq before asking questions in the support channels.