We are trying to upgrade to the Business plan but the upgrade never goes through . Can anyone help

Nnaegelin We are trying to upgrade to the Business plan but the upgrade never goes through...

Cyb3r-Jak3•6/22/23, 8:14 PM

Make a billing ticket through the dashboard. The billing team are the best people to handle that. And probably the only ones

naegelinOP•6/22/23, 8:16 PM

the funny thing is it says we successfully changed our subscription but it doesnt

Cyb3r-Jak3•6/22/23, 8:19 PM

Yeah ticket is the only way that’s getting solved

naegelinOP•6/22/23, 8:21 PM

ticket submitted

cryocaustik•6/22/23, 8:44 PM

hey folks! I see cloudflare offers a few options for Logs to the business and enterprise accounts, but I am not able to find anything for standard/pro accounts.

is there any method of pulling out data of traffic by DNS records?

Erisa•6/22/23, 8:45 PM

You cant use Logs on pro plan, you can use the graphql api to retrieve sampled analytics

cryocaustik•6/22/23, 8:45 PM

will check that out - thanks!

</Wolf>•6/22/23, 8:53 PM

Can you check my topic #Want only my host support have acces to my site

tobi•6/22/23, 9:03 PM

hmm, will there be a snippets channel at some point? and in what category would that channel fall?

Unsmart•6/22/23, 9:04 PM

Maybe once people start getting access

tobi•6/22/23, 9:07 PM

hmm, might be, so they are not starting to give access now?

Unsmart•6/22/23, 9:09 PM

No one has access yet

Cyb3r-Jak3•6/22/23, 11:20 PM

@stupefied_ and @gegsus https://blog.cloudflare.com/digital-experience-monitoring-beta/ DEX is live for all who are on a plan including free plan

Karew•6/23/23, 4:52 AM

How long does Cloudflare Web Analytics keep the data? Can I look back at least like 18 months or so?

VariantBen•6/23/23, 5:20 AM

Does anyone know how to use an anonymous tunnel while theres a valid config file in the .cloudflared directory? I don't want to use the setup there as its very specific (and I'm building a tool for users who won't have a config file), but when I run 'cloudflared tunnel --url http://localhost:5173' it uses the setup in my config file as far as I can tell (I've set the fallthrough condition to 418:I'm a teapot, and thats what I see when conecting to the tunnel url).

Dubz•6/23/23, 7:44 AM

does DEX utilize client devices in any way for monitoring? I'm kinda curious/confused what it's doing exactly...

DDubz does DEX utilize client devices in any way for monitoring? I'm kinda curious/con...

Erisa•6/23/23, 7:45 AM

you setup regular tests in the dashboard, theyre ran from your client devices and you get a bunch of metrics about user connectivity as a result

Dubz•6/23/23, 7:46 AM

ahhh gotcha

Dubz•6/23/23, 7:46 AM

does it require WARP to be connected?

Erisa•6/23/23, 7:46 AM

yeah

Erisa•6/23/23, 7:46 AM

monitoring WARP performance is the main appeal of DEX

Dubz•6/23/23, 7:58 AM

gotcha, makes sense. thanks!

zegevlier•6/23/23, 9:35 AM

Yup. Normal cache runs after workers run, so anything you do in the worker will run before normal cache.

Pprender if I offer cloudflare for saas application and people sign up and then I want to...

Erisa•6/23/23, 11:27 AM

Unfortunately it hasnt changed since the last time you asked, it still requires Enterprise. Theres no workaround available

Pprender its very unclear what things I can do with cf for saas for the free,pro,business...

Erisa•6/23/23, 11:27 AM

Does this help? https://developers.cloudflare.com/cloudflare-for-platforms/cloudflare-for-saas/plans/

Erisa•6/23/23, 11:34 AM

Yeah you can use query strings to bust cache

Erisa•6/23/23, 11:35 AM

I see, thanks for the feedback

zegevlier•6/23/23, 11:46 AM

This limitation is due to the way DNS works. Usually with CF for SaaS, you get a CNAME record that your customers point to. CNAME cannot be put on the apex usually. Apex proxying give you some IP addresses that your customers can point to. Having said that, if your customers are on Cloudflare they can create the CNAME record on the apex, since CF will then flatten it, so you do not need apex proxying. Other DNS providers also might allow this

Erisa•6/23/23, 11:48 AM

Yeah, if their DNS provider will accept a CNAME on apex then you dont need the feature, its Ent-only because it requires a static IP

Erisa•6/23/23, 11:48 AM

(IPs are very expensive)

zegevlier•6/23/23, 11:50 AM

Yup

Pprender i think in practice, often this though was available?

zegevlier•6/23/23, 11:52 AM

That depends on the DNS host. You'd have to try it out, I'm not sure how many do it

zegevlier•6/23/23, 11:56 AM

I believe so, yes

Peps•6/23/23, 12:02 PM

it would be very minimal

Peps•6/23/23, 12:02 PM

DNS queries are usually cached

We are trying to upgrade to the Business plan but the upgrade never goes through . Can anyone help

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