HGL
unwilling-turquoise
Games not launching
Hi, I'm new to Heroic and after installing 2 games, they will not launch, I have my epic account linked and everything but when I try to hit play, it shows "playing (stop)" and then back to play button, it will not launch. I also found this error in the logs :
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
0074:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0074:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
0074:fixme:hid:handle_IRP_MN_QUERY_ID Unhandled type 00000005
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
00d8:err:winediag:nodrv_CreateWindow Application tried to create a window, but no driver could be loaded.
00d8:err:winediag:nodrv_CreateWindow L"The explorer process failed to start."
00d8:err:systray:initialize_systray Could not create tray window
Fontconfig error: Cannot load config file "/run/host/font-dirs.xml": No such file: /run/host/font-dirs.xml
21 Replies
@-Ghost- Please send in the full game log(s)
From that snippet, you might be missing GPU drivers (which is likely, since you're on Ubuntu)
unwilling-turquoiseOP•2y ago
unwilling-turquoiseOP•2y ago
and game logs
Yup you're missing drivers, follow https://github.com/lutris/docs/blob/master/InstallingDrivers.md
unwilling-turquoiseOP•2y ago
I followed the tutorial for intal gpu on linux (I'm pretty shure that's what I have), and it gave me this, then I restarted the computer but I have the same problem of games not launching on heroic. Even though the article says that the upgrade is supported by ubuntu 18.04, I checked, and I'm on that exact version, so....
eastern-cyan•2y ago
The article tells that the driver is not really supported for 18.04. Why not just upgrade to 22.04?
Also with this "graphic card" you only can play indie titles
unwilling-turquoiseOP•2y ago
yeah, but I'm on 18.04.5....
I don't care, it's just for the fact of doing it...
But I can run minecraft fine though
eastern-cyan•2y ago
Yes and the article says 18.04 discountinued
unwilling-turquoiseOP•2y ago
oh... ok
eastern-cyan•2y ago
So if you don't upgrade to atleast 20.04 you will have problems
unwilling-turquoiseOP•2y ago
Then I'll probably just upgrade to 22.04
eastern-cyan•2y ago
I don't know what you stops you from just pressing upgrade ?
unwilling-turquoiseOP•2y ago
Never took the time to "I just thought : nah, I don't need it"
eastern-cyan•2y ago
I thing it should not take that long
unwilling-turquoiseOP•2y ago
Ok, then I'll upgrade and re-try
Ummm, little correction, I can't update... For personnal reasons I need to keep this version of ubuntu
You sure there's no other alternative ?
eastern-cyan•2y ago
Not sure but don't have a solution. I really suggestion to upgrade soon. Also for security reasons. Its like using windows XP/Vista while there are 3 new versions already. Also all libraries and programs will stop supporting 18.04 or doing already
unwilling-turquoiseOP•2y ago
ok, it's fine, I'll upgrade when I'll be absolutely forced to then, if you say the there won't be any support anymore soon, that's when I'll upgrade.. Until then i'll have to forget heroic ;-; Thank you for helping me though, i'll try and do the same for others
eastern-cyan•2y ago
Ubuntu LTS support is 5 years. So since april 2023 18.04 does not receive any updates
unwilling-turquoiseOP•2y ago
you think it will start to be anoying in how much time ?
sensitive-blue•2y ago
Sounds to me like it's already started.
eastern-cyan•2y ago
Exactly