Plz Help "Something didn't work when we tried that. Please try again. (Code: 1074)"

Something didn't work when we tried that. Please try again.
I registered an account with cloudflare using my icloud. I just pressed sign in with apple to create my account but now when I press login and I login with my apple id I get the error I posted both on PC and Phone not sure what to do!

Erisa•6/23/23, 11:21 AM

Did you use the "Hide my email" function?

Red HatOP•6/23/23, 11:22 AM

@Erisa | Support Engineer I dont think so

Red HatOP•6/23/23, 11:22 AM

Ty for reply btw

Red HatOP•6/23/23, 11:22 AM

What should I do?

Erisa•6/23/23, 11:26 AM

Can you reproduce the error while capturing a HAR file: https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/gathering-information-for-troubleshooting-sites/#generate-a-har-file
And then email it from the account email to erisa@cloudflare.comerisa@cloudflare.com? Do NOT send them in Discord, as they can contain sensitive information

Red HatOP•6/23/23, 11:26 AM

Let me see one moment

Red HatOP•6/23/23, 11:33 AM

@Erisa | Support Engineer Sent!

Red HatOP•6/23/23, 11:44 AM

Plz let me know what to do. Appreciate the help thanks

Erisa•6/23/23, 11:49 AM

I'm looking into it

EErisa I'm looking into it

Red HatOP•6/23/23, 11:49 AM

Red HatOP•6/23/23, 1:44 PM

I have to sleep now

Red HatOP•6/23/23, 1:44 PM

Plz dont close this channel so I can read your reply once I am awake

Red HatOP•6/23/23, 1:44 PM

Ty in advance

Erisa•6/23/23, 2:08 PM

It will stay open, sorry for the delay

Erisa•6/23/23, 2:19 PM

@khoshnazar I've opened support ticket #2841981 for this issue, will continue looking into it and will keep in touch

Red HatOP•6/23/23, 5:45 PM

good morning I am back

Red HatOP•6/23/23, 5:45 PM

Where do I see the ticket

Erisa•6/23/23, 5:54 PM

In your email inbox, I hope

Red HatOP•6/23/23, 6:08 PM

Ah yes I saw

Red HatOP•6/23/23, 6:08 PM

No reply yet

Red HatOP•6/23/23, 6:08 PM

Lets hope to fix it soon ty

Erisa•6/23/23, 6:29 PM

It's been sent to engineering

Red HatOP•6/23/23, 11:00 PM

@Erisa | Support Engineer Hello, I managed to resolve the issue. Despite initially creating an account through the Apple ID sign-in method and experiencing difficulties, I decided to enter my Apple ID email in the "forgot password" section and reset it. Surprisingly, this allowed me to log in without requiring my Apple ID. It appears that the automatic Apple ID sign-in method for account creation is flawed. It simply generates a regular account using your Apple ID email, without providing an opportunity to choose a password. Consequently, it becomes impossible to know the login credentials. Please consider this matter resolved, and you may now close my support ticket. Thank you for your assistance.

Erisa•6/23/23, 11:08 PM

It simply generates a regular account using your Apple ID email, without providing an opportunity to choose a password.

It should still allow you to sign in with apple though

as well as with password

Red HatOP•6/23/23, 11:14 PM

Yeah it doesn’t let me Sign in with Apple it’s very odd it shows the error I sent you

Red HatOP•6/23/23, 11:14 PM

Were you able to close my ticket? I appreciate your assistance

Erisa•6/23/23, 11:14 PM

Is it alright if I keep the ticket open for now so that our engineers can investigate that error and see if theres anything they can fix? Or I can close it if you prefer, that's fine

Red HatOP•6/23/23, 11:15 PM

Sure you can keep it open for them to see

RRed Hat @Erisa | Support Engineer Hello, I managed to resolve the issue. Despite initial...

Red HatOP•6/23/23, 11:15 PM

You can forward this message to them too

Erisa•6/23/23, 11:15 PM

Will do, thanks

Plz Help "Something didn't work when we tried that. Please try again. (Code: 1074)"

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