33 replies

Strato + Nameservers

I want to set the Nameservers on my Strato domain to these cloudflare ones but then it said: An error has occurred. The specified name server is not responsible for this domain.
I dont know what to do now...

SeemuffelOP•7/12/23, 9:59 PM

PS: English is not my First language
if i say anything wrong ask me^^
(pls ping me)

SSeemuffel PS: English is not my First language if i say anything wrong ask me^^ (pls ping...

zegevlier•7/13/23, 9:32 AM

You're probably better off contacting strato customer service. The error seems to be with them.

Zzegevlier You're probably better off contacting strato customer service. The error seems t...

SeemuffelOP•7/13/23, 6:33 PM

yea i asked them
they said i have to ask cloudflare for the right nameservers because they cant do more than they did already
im really confused now

zegevlier•7/13/23, 6:34 PM

What nameservers are you adding?

SeemuffelOP•7/13/23, 6:35 PM

courtney.ns.cloudflare.com
randy.ns.cloudflare.com

zegevlier•7/13/23, 6:36 PM

Yea, those are probably correct

SeemuffelOP•7/13/23, 6:37 PM

i only can send a screenshot of it
but its in german idk who can read it yk

zegevlier•7/13/23, 6:38 PM

What does the error translate to?

SSeemuffel I want to set the Nameservers on my Strato domain to these cloudflare ones but t...

SeemuffelOP•7/13/23, 6:38 PM

translator said this red message is that

SeemuffelOP•7/13/23, 6:38 PM

like
the red message u see there
is this in message up there

SeemuffelOP•7/13/23, 6:38 PM

An error has occurred. The specified name server is not responsible for this domain.

An error has occurred. The specified name server is not responsible for this domain.

zegevlier•7/13/23, 6:41 PM

Do you just have your domain on Strato or also the hosting?

Zzegevlier Do you just have your domain on Strato or also the hosting?

SeemuffelOP•7/13/23, 6:53 PM

only domain

SeemuffelOP•7/13/23, 6:53 PM

the hosting is via mchost24 ig

DaniFoldi•7/13/23, 7:09 PM

I believe the key will be in the blue box - you'll need to disable DNSSEC first to switch nameservers (beware it may result in the domain not being able to resolve temporarily in some cases while resolver caches expire)

DDaniFoldi I believe the key will be in the blue box - you'll need to disable DNSSEC first ...

SeemuffelOP•7/13/23, 8:13 PM

its disabled

SeemuffelOP•7/13/23, 8:13 PM

like
it was disabled from the beginning

SeemuffelOP•7/13/23, 8:17 PM

nvm no slider

SeemuffelOP•7/13/23, 8:17 PM

but

SSeemuffel ```An error has occurred. The specified name server is not responsible for this ...

Chaika•7/13/23, 8:17 PM

Thanks for translating the error. It sounds like those nameservers aren't answering queries for your domain.

You have added this site to Cloudflare, and those are the nameservers they told you to use? A screenshot of your overview screen in Cloudflare would be helpful

SSeemuffel but

SeemuffelOP•7/13/23, 8:17 PM

https://i.seemuffel.de/2zlpw.png

Chaika•7/13/23, 8:18 PM

Also, what's the domain you're trying to add?

CChaika Also, what's the domain you're trying to add?

SeemuffelOP•7/13/23, 8:20 PM

mybiaslist.de

CChaika Thanks for translating the error. It sounds like those nameservers aren't answer...

SeemuffelOP•7/13/23, 8:21 PM

could u explain this further?
i dont get what u saying sadly

SSeemuffel could u explain this further? i dont get what u saying sadly

Chaika•7/13/23, 8:25 PM

In your Cloudflare dashboard, in your domain, under overview, what does it show/tell? If it's still pending setup, it should show you the nameservers it has assigned you and a bit more information. A screenshot would be helpful, nothing is sensitive on that page
(Quick link: https://dash.cloudflare.com/?to=/:account/:zone)

CChaika In your Cloudflare dashboard, in your domain, under overview, what does it show/...

SeemuffelOP•7/13/23, 8:27 PM

thing is a friend is doing this all on the cloudflare side
but he tried it again and now it works??
idk why it worked when he did it again
like yesterday it dint work for both of us
but yea

SeemuffelOP•7/13/23, 8:27 PM

its updating now

SeemuffelOP•7/13/23, 8:27 PM

sooooo ig solved?

SeemuffelOP•7/13/23, 8:27 PM

by friend with no reason?

CChaika In your Cloudflare dashboard, in your domain, under overview, what does it show/...

SeemuffelOP•7/13/23, 8:28 PM

but fr ty all for your help

SSeemuffel but fr ty all for your help

Chaika•7/13/23, 8:29 PM

Sure, of course! It might have been just a matter of time, sometimes things can be slow to update. It looks like the nameservers you input are answering queries for your domain as of now (the error it was giving before did not seem to be true)

CChaika Sure, of course! It might have been just a matter of time, sometimes things can ...

SeemuffelOP•7/13/23, 8:30 PM

but it works now

SeemuffelOP•7/13/23, 8:30 PM

Strato + Nameservers

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