This issue frequently occurs when your Internet connection is unstable or experiencing poor signal strength. Please try the following possible solutions to resolve the issue:
• Restart your Internet connection, switch between cellular data or Wi-Fi, or avoid areas with high Internet usage.
• Restart your router, wait for 1-2 minutes, then restart the game.
• Restart your device and attempt to connect again.
You may also try to perform a routine repair of the game from login menu, restart your device.
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