VHello guys, a week ago my acc got hacked and i instantly submitted a complaint file. Today i saw that the complaint was indeed succesessfull, but im still facing one problem. If a mod or anyone can help me out. I ve got all the proofs about this profile being mine and so on. Like even after the claim was succsessfull, i still get this pop up.
V
QYou can contact the customer service through the login menu using the ''Help'' option located at the right side of the screen.
VI tried that sir, but thats for like big issues , like if accs get hacked and so on
VMy case is that my complaint is already succsessfull but im still getting this issue
VAnd i cant make it to the point where i can talk to a operator or somthing
VAnd i can understand where to report the problem shown in the picture
VI have all the payments reciepts done on the acc
VCan't *
QAs mentioned in that notice, please contact the customer service for further assistance with this. You can contact the customer service using the ''Other Issue'' option and select the Contact Us option at the bottom-left and explain your issue. You do not need to submit an account recovery request again.
VOk thx, ill try this
QHello! How may we help you?
VIs there any email where i can also send an request
VI heard of : PUBGMOBILE_CS@tencentgames.com
Ꭵpubg
VIs that correct?
QThe email for the customer service is service@pubgmobile.com, @VOID.
DPlease do not use languages other than English, @ᎥLʂ々 MARWAN. You may refer to subpoint 3.1 in #guidelines for regional communities.
V@Quendi so i have to report the problem in this section over here?
QCorrect, @VOID.
KIf i use a gfx tool will i get band
DUse of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @������������.
KOk thanks
SOwning at least one sets of ultimate fashion
AI need help @delfin
DHow can I help you?
AI am having this error when I login
AAnd i dont know how should I login
DIf removing the Safe Mode didn't work you should follow the instructions on the screen.
AI tried that but didnt worked
DDid you submit an Account Recovery request?
RYou could do a claim as mentioned or can log in after 2023/08/13
NGuys this is week 5 and it says 0 days 0 hours and it should open but didn’t open why
RTry again later and also with a different network.
NU sure it will work??
AI am in the North America server but there are only chinese players in metro royale so china is in Asia so they should be in Asian server but whatever server I change to there are only chinese players in metro royale and the players are sooooo tryhard i haven't won any match ( they are ruining the game for the people who play to be happy but after the game they are stressed more then they played before )
I don't think so this possible cuz I think this Lil racist but think about this and pls reply
I don't think so this possible cuz I think this Lil racist but think about this and pls reply
AThis because I know some of my friends and others quit pubg cuz there is no fun left in game due to the problem that we die in every single game in metro royale
KI have a problem and need help. When I log into my twitter account in PUBG it shows me new account, login via number says wrong, also internal mail, it says error, when I click forgot password I don't get a message
pubg mobile i beg you i cant get my account back i have payment receipts my account was hacked i can no longer access my account
pubg mobile i beg you i cant get my account back i have payment receipts my account was hacked i can no longer access my account
ADoes installing recommend packs can help to lessen my fps drops? Or it could make it worse?
RThat should work.
LIm private and it announced me
LIm private 4
LBut i still got in match announcement
R you could share a screen recording of the incident if that happens again.
RContact the in-game customer service for account related issues.
KStill no response, my account has someone in it, and all friends have been deleted. i need help. I have paid too much into my account. Please help me PUBG Mobile
RIf you've proof and all they would be able to help. Regarding not getting the OTP in mail try after 24 hours and make sure not to spam request for it.
ZSkill issue
ZAnd uh most metro Royale people uses hack
ESupport for recycling of usernames is something we are currently determining when to launch. Stay tuned.