If you think your account is wrongfuly banned, tap on the ``file claim`` button and create a support

If you think your account is wrongfuly banned, tap on the

file claim

file claim

button and create a support ticket directly with customer support. State them the whole situation and wait macimum 14 days for a reply.

BBearplays If you think your account is wrongfuly banned, tap on the ``file claim`` button ...

Paras•8/9/23, 9:45 AM

I got 7 day ban ?

PParas I got 7 day ban ?

BearplaysOP•8/9/23, 9:58 AM

It will be unbanned on 16-8-23, Yes.

BBearplays It will be unbanned on 16-8-23, Yes.

Deleted User•8/9/23, 10:00 AM

Yes but I have some premium creates in my account

Paras•8/9/23, 10:00 AM

And my rank or pop battle

moREDA•8/9/23, 10:33 AM

i have problem when i login to my account i get that message field to log in. please try again. (211)

เ

เต๊ะ ANC•8/9/23, 10:35 AM

How do I contact a caregiver?

Katsu•8/9/23, 10:38 AM

I forgot my password to my gmail.

Katsu•8/9/23, 10:39 AM

How many days will it take to get it back

PUBG MOBILE•8/9/23, 10:39 AM

Please refer to the private message from @PUBG MOBILE for further information, @เต๊ะ ANC.

Katsu•8/9/23, 10:39 AM

14?

KKatsu How many days will it take to get it back

Katsu•8/9/23, 10:50 AM

I asked for help....

MmoREDA i have problem when i login to my account i get that message field to log in. pl...

.Ṇadïa.🌴•8/9/23, 10:53 AM

How long have you been facing this issue?

Dyno•8/9/23, 10:54 AM

Please contact the customer service for further assistance, @เต๊ะ ANC. Refer to subpoint 5.4 in #faq for further information.

KKatsu I forgot my password to my gmail.

.Ṇadïa.🌴•8/9/23, 10:54 AM

In this case, please contact the Google support for further assistance in this regard.

..Ṇadïa.🌴In this case, please contact the Google support for further assistance in this r...

Katsu•8/9/23, 10:55 AM

They don't even respond

Katsu•8/9/23, 10:55 AM

The accounts are saved in database right?

.Ṇadïa.🌴•8/9/23, 10:56 AM

Do you mean you forgot your Gmail password, or the login password of the e-mail that is linked to your game account, @Katsu?

..Ṇadïa.🌴Do you mean you forgot your Gmail password, or the login password of the e-mail ...

Katsu•8/9/23, 10:57 AM

Gmail password...

Katsu•8/9/23, 10:58 AM

I had Glacier lol

KKatsu Gmail password...

.Ṇadïa.🌴•8/9/23, 10:58 AM

Regarding this, only the Google support can assist you to recover it. You should wait patiently for their response.

..Ṇadïa.🌴Regarding this, only the Google support can assist you to recover it. You should...

Katsu•8/9/23, 10:58 AM

Alr thx ig

Katsu•8/9/23, 10:58 AM

btw how to do it

KKatsu btw how to do it 💀

.Ṇadïa.🌴•8/9/23, 11:04 AM

You can contact Google's support at https://support.google.com/.

Katsu•8/9/23, 11:05 AM

Yea, ik that but seems complicated

..Ṇadïa.🌴How long have you been facing this issue?

moREDA•8/9/23, 11:07 AM

today

DDeleted User Yes but I have some premium creates in my account

BearplaysOP•8/9/23, 11:08 AM

Your rank already will be resetted and about you premium crate, thats not the problem of staff or moderators

MmoREDA today

.Ṇadïa.🌴•8/9/23, 11:08 AM

Can you please provide a video recording?

moREDA•8/9/23, 11:08 AM

yes

BBearplays Your rank already will be resetted and about you premium crate, thats not the pr...

Paras•8/9/23, 11:09 AM

Ohh my God

cmm9c•8/9/23, 11:09 AM

Hello, my PUBG account has been hacked, how can I recover it?

..Ṇadïa.🌴Can you please provide a video recording?

moREDA•8/9/23, 11:10 AM

this is video

Dyno•8/9/23, 11:11 AM

Please contact the customer service for further assistance, @cmm9c. Refer to subpoint 5.4 in #faq for further information.

MmoREDA this is video

.Ṇadïa.🌴•8/9/23, 11:12 AM

Can you please try with a different Internet connection or try to change your DNS settings?

moREDA•8/9/23, 11:13 AM

i did it already but same problem @.Nadïa.

cmm9c•8/9/23, 11:14 AM

A phone number has been linked to the hacker and two-factor authentication has been activated and I cannot log in to my account
All my friends have been deleted

MmoREDA i did it already but same problem @.Nadïa.🌴

.Ṇadïa.🌴•8/9/23, 11:15 AM

In this case, please contact the in-game customer service for further assistance.

..Ṇadïa.🌴In this case, please contact the in-game customer service for further assistance...

moREDA•8/9/23, 11:17 AM

lock

moREDA•8/9/23, 11:17 AM

my account stolled

Dyno•8/9/23, 11:17 AM

Please do not use languages other than English, @cmm9c. You may refer to subpoint 3.1 in #guidelines for regional communities.

MmoREDA Click to see attachment

.Ṇadïa.🌴•8/9/23, 11:17 AM

Please contact the customer service for further assistance, @cmm9c. Refer to subpoint 5.4 in #faq for further information.

BBearplays Your rank already will be resetted and about you premium crate, thats not the pr...

Paras•8/9/23, 11:18 AM

I got seven days ban not 10 years

cmm9c•8/9/23, 11:20 AM

Can I talk to a live support team or have to wait?

Paras•8/9/23, 11:26 AM

@Bear Plays see brother

Paras•8/9/23, 11:26 AM

@.Nadïa.

I need help

Ccmm9c Can I talk to a live support team or have to wait?

.Ṇadïa.🌴•8/9/23, 11:26 AM

After you have contacted them, please wait patiently. A support agent will respond to you as soon as possible.

PParas @.Nadïa.🌴 I need help

.Ṇadïa.🌴•8/9/23, 11:28 AM

There is nothing that we can do in this regard. Please refer to subpoint 2.12 in #faq and refrain from repeating the same question.

..Ṇadïa.🌴There is nothing that we can do in this regard. Please refer to subpoint 2.12 in...

Paras•8/9/23, 11:31 AM

Sister I need help for my PUBG acc I got ban for 7 days

PParas Sister I need help for my PUBG acc I got ban for 7 days

.Ṇadïa.🌴•8/9/23, 11:34 AM

Have you read subpoint 2.12 in #faq?

Astra•8/9/23, 12:17 PM

Anyone's becomes laggy after today's update?