This annoying message I played 6 hours straight. The age change was not intended to put me under 18

This annoying message
I played 6 hours straight.
The age change was not intended to put me under 18 years old

I am 28 years old.. Please solve the problem. I cannot wait a whole month for it to be changed.. What can I do and how can it be confirmed that I am older than this age.. I have a passport and a national identity ID in game // 51850332690
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