Accounts are suspended for violating the terms of service of the game, @airi. You may refer to this
Accounts are suspended for violating the terms of service of the game, @airi. You may refer to this support article fore more information: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/144-why-was-my-account-banned/.
If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date.
