@Matrix Please remember you shouldn't mention the moderator role for non-emergency situations and don't mention moderator role unless it's emergency, state your query in discord-assist and wait for staff to respond.
Is this what you're referring to? Continuously pressing the "Jump" button while climbing elevated areas or mountains? If so, you can do this safely as it's not a glitch.
Please note that moderators are not affiliated with customer service. However, as I explained to you, this is not a bug/glitch. In any case, you can wait for a response from customer service within the game and submit your question to them, if you wish. :CoolGirl:
Please go to the settings, then select Graphics & Audio, choose Graphic (Combat), and enable Anti-Aliasing. Try 2x or 4x and let us know if this solves the issue.