Search Setup for Free

PUBG MOBILE•3y ago

Is it possible to get refund of wrongly purchased uc? If yes the how ?

Is it possible to get refund of wrongly purchased uc? If yes the how ?

PUBG MOBILE banner

PUBG MOBILE Join

The first and best battle royale!

704,395Members

View on Discord

Resources

Similar Threads

Was this page helpful?

Product

Pricing Docs Communities

Resources

About Blog Changelog Contributors

Legal

Terms Privacy Cookies EULA

Twitter GitHub Discord

© 2026 Hedgehog Software, LLC. All rights reserved.

© 2026 Hedgehog Software, LLC

Twitter GitHub Discord

More

Communities Docs About Terms Privacy

VOID

V

VOIDOP•8/17/23, 2:59 PM

@Moderator

max62727

M

max62727•8/17/23, 3:21 PM

max62727

M

max62727•8/17/23, 3:21 PM

Ist this the Support?

VOID

VVOID Is it possible to get refund of wrongly purchased uc? If yes the how ?

Bearplays

B

Bearplays•8/17/23, 3:21 PM

No, you can't get refund of items you dont want in future. Next time please contact in-game customer support for physically account-related issues.

max62727

Mmax62727 Ist this the Support?

Bearplays

B

Bearplays•8/17/23, 3:22 PM

No, please comtact in-game support through in game support icon. Refer to #faq subpoint 5.4 for more info on it.

max62727

M

max62727•8/17/23, 3:24 PM

I have already written to it that my account was hacked but no one reports

max62727

M

max62727•8/17/23, 3:25 PM

nobody reacts sent it ingame but no answer i need help!!!!

max62727

M

max62727•8/17/23, 3:25 PM

do you have a phone number or email

Original message was deleted

delfin

D

delfin•8/17/23, 3:52 PM

This person is a scammer. You should submit an account recovery request from in-game only.

Bearplays

BBearplays No, you can't get refund of items you dont want in future. Next time please cont...

VOID

V

VOIDOP•8/17/23, 4:16 PM

Im talking about present, no future

Memory

M

Memory•8/17/23, 5:25 PM

how do you add location info on social player card?

Memory

MMemory how do you add location info on social player card?

Tina

T

Tina•8/17/23, 6:14 PM

Go to Basic Info of your account > Social Player Card > Click on Edit > Location Info and select your current location. Make sure to click on Allow others to view.

VOID

VVOID Im talking about present, no future

Rebel

R

Rebel•8/17/23, 6:34 PM

You cannot make a refund, be advised that force-refund is against terms of service.

VOID

V

VOIDOP•8/17/23, 6:35 PM

What’s force-refund ?

WOLVES OFFICIAL

WWOLVES OFFICIAL @Moderator If I get a mail from service@pubgmobile.com Should I consider them ...

Rebel

R

Rebel•8/17/23, 6:36 PM

Yes, it is official. You may refer to #guidelines for further information.

Original message was deleted

Paras

P

Paras•8/17/23, 6:41 PM

Which phone?

Original message was deleted

Paras

P

Paras•8/17/23, 6:42 PM

U need to hide ur profile

VOID

VVOID What’s force-refund ?

Rebel

R

Rebel•8/17/23, 6:45 PM

Charging back your money via the payment platform, etc..

VOID

V

VOIDOP•8/17/23, 6:45 PM

Whats happens if someone does it

max62727

M

max62727•8/17/23, 6:46 PM

I have now written to the support and sent everything it takes 2 weeks to restore this account

VOID

VVOID Whats happens if someone does it

Rebel

R

Rebel•8/17/23, 6:47 PM

They will receive penalties on their game account.

max62727

M

max62727•8/17/23, 6:48 PM

Penalty? My account was hacked why penalties

max62727

Mmax62727 I have now written to the support and sent everything it takes 2 weeks to restor...

Rebel

R

Rebel•8/17/23, 6:48 PM

Account recovery processes are not as simple as you think. You have to follow up with the customer support team. Your patience is appreciated.

max62727

M

max62727•8/17/23, 6:50 PM

yes i did yes there i came across a page in game and there i had to write down my telephone number and everything and there were questions

Tina

TTina Go to Basic Info of your account > Social Player Card > Click on *Edit* > Locati...

Memory

M

Memory•8/17/23, 7:03 PM

my screen don't have those options

Memory

MMemory my screen don't have those options

Tina

T

Tina•8/17/23, 7:13 PM

What is your location?

Tina

TTina What is your location?

Memory

M

Memory•8/17/23, 7:16 PM

Nyc

Memory

MMemory my screen don't have those options

Quendi

Q

Quendi•8/17/23, 8:06 PM

Can you please share a screenshot of your Account settings and Region rankings?

Quendi

QQuendi Can you please share a screenshot of your Account settings and Region rankings?

Memory

M

Memory•8/17/23, 8:25 PM

xXPLCTx

X

xXPLCTx•8/17/23, 8:31 PM

I got a doubt. In the team shared mission. Should every misision be completed as a team, all all 4 in a team, or players playin alone is also counted? from a team?

Memory

MMemory Click to see attachment

Quendi

Q

Quendi•8/17/23, 9:18 PM

What is the numeric user identification of your account?

xXPLCTx

XxXPLCTx I got a doubt. In the team shared mission. Should every misision be completed as...

Quendi

Q

Quendi•8/17/23, 9:27 PM

Each member can complete the missions separately. However, the missions that require you to complete the missions as a team should be completed together.

akaxnoori

A

akaxnoori•8/17/23, 9:35 PM

Guys anyone knows about upcoming clash of nations of eu ?? Date ?

akaxnoori

A

akaxnoori•8/17/23, 9:35 PM

@Quendi

akaxnoori

Aakaxnoori Guys anyone knows about upcoming clash of nations of eu ?? Date ?

Quendi

Q

Quendi•8/17/23, 9:36 PM

If this is related to PUBG MOBILE Esports, you may use ask this in https://discord.gg/esportspubgm.

Quendi

QQuendi What is the numeric user identification of your account?

Memory

M

Memory•8/17/23, 10:01 PM

540826398

Quendi

Q

Quendi•8/17/23, 10:02 PM

Got it! We will get back to you regarding this, @Memory.

Radwanxx7

R

Radwanxx7•8/17/23, 10:38 PM

This support??

Quendi

Q

Quendi•8/17/23, 10:39 PM

Yes, @radwan Alshwaqfeh.

Radwanxx7

R

Radwanxx7•8/17/23, 10:40 PM

Admin i dont how to send my proplem by #questions

Radwanxx7

RRadwanxx7 Admin i dont how to send my proplem by #questions

Quendi

Q

Quendi•8/17/23, 10:42 PM

Just add the details about the issue you are facing and we will try to help you.

Radwanxx7

R

Radwanxx7•8/17/23, 10:47 PM

hi i have a proplem in gyroscope explain in this vedio ,my phone is realme c55,is there any solution

Radwanxx7

R

Radwanxx7•8/17/23, 10:50 PM

Ping and the graphic i try to change it from low to hd and all the same i try to reset the phone not work with me to fix it ,my phone have 8ram and 256 GG

Radwanxx7

R

Radwanxx7•8/17/23, 10:51 PM

And its new have above 200gg free space and i have this proplem with pubg

Radwanxx7

R

Radwanxx7•8/17/23, 10:54 PM

My name in the game is radwanxx

Radwanxx7

RRadwanxx7 hi i have a proplem in gyroscope explain in this vedio ,my phone is realme c55,i...

Quendi

Q

Quendi•8/17/23, 11:01 PM

Can you check if the developer options are enabled for your device and try to disable the developer options?

Radwanxx7

R

Radwanxx7•8/17/23, 11:02 PM

Ok

Rock47

RRock47 https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/162-how-to-add-friends-dele...

Wsh Baby

W

Wsh Baby•8/17/23, 11:02 PM

Thx bro

Quendi

QQuendi Can you check if the developer options are enabled for your device and try to di...

Radwanxx7

R

Radwanxx7•8/17/23, 11:03 PM

I disabled it

Lenziff

L

Lenziff•8/17/23, 11:03 PM

greetings, do you know how mea works, where to buy, do they have any discord or other.

Similar Threads

Is it possible to get back the uc I used accidentally?

PMPUBG MOBILE / questions

PMPUBG MOBILE / questions

PMPUBG MOBILE / questions

PMPUBG MOBILE / questions