R
Railwayβ€’14mo ago
akshay deo

Deployments are failing

failed to download current snapshot: Failed to read object from bucket code/2023-09-23/.....
No description
11 Replies
Percy
Percyβ€’14mo ago
Project ID: 035791bb-b730-44dc-a2ac-2ee7394be7f0
akshay deo
akshay deoβ€’14mo ago
035791bb-b730-44dc-a2ac-2ee7394be7f0 Is there any way to escalate to this to an incident? On pro team support, it says it will take 2-3 business days 😦
Brody
Brodyβ€’14mo ago
is this still an issue?
akshay deo
akshay deoβ€’14mo ago
yes tried one 20 mins back still failing
Brody
Brodyβ€’14mo ago
try now
akshay deo
akshay deoβ€’14mo ago
seems to be going forward how can I avoid this in future?
Brody
Brodyβ€’14mo ago
nothing you did wrong, probably just a blip in one of the builders
akshay deo
akshay deoβ€’14mo ago
yeah but it seems like you burst the cache if I can do it via some ENV variable - would be easier for me next time anyway thanks πŸ™‡β€β™‚οΈ
Brody
Brodyβ€’14mo ago
I didn't do anything, I don't work for railway 🀣 I was about to bring it up to the team but you said your build went through
akshay deo
akshay deoβ€’14mo ago
ohh good conincidence then - what I understood fromt he error is that - snapshots were not getting downloaded - the asy solution is skip that anyway thanks πŸ˜„
Brody
Brodyβ€’14mo ago
I don't even know what a snapshot is but I imagine it's not something that could be skipped
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