Novu•3y ago

Email sender name issue with Mandrill integration

I've configured

Sender name

Sender name

Sender name

Sender name in both Mandrill provider and email template, but didn't appear in received emails. @Pawan Jain can you help on this issue? Thanks!

Environment: Novu cloud
client version: @novu/node 0.20.0

Pawan Jain•10/17/23, 7:14 AM

Hi @Emerson
Could you please try with overrides

Pawan Jain•10/17/23, 7:14 AM

https://docs.novu.co/channels-and-providers/email/overview#sending-email-overrides

PPawan Jain https://docs.novu.co/channels-and-providers/email/overview#sending-email-overrid...

EmersonOP•10/17/23, 7:44 AM

I've tried this, but it didn't work from my end.

Pawan Jain•10/17/23, 7:50 AM

Hi @Emerson
Sorry for inconvenience
Looks like we are not sending sender name
https://github.com/novuhq/novu/blob/next/providers/mandrill/src/lib/mandrill.provider.ts#L48

can you please try replacing email@domain.comemail@domain.com to SenderName <email@domain.com>SenderName <email@domain.com> in from field of mandrill integaration form

PPawan Jain Hi @Emerson Sorry for inconvenience Looks like we are not sending sender name ...

EmersonOP•10/17/23, 8:03 AM

Looks like it need to fill in from_namefrom_name field to have the sender name to show up in email which is missing in current implementation.

Reference from Mandrill's doc:
https://mailchimp.com/developer/transactional/api/messages/send-new-message/

Send new message | Mailchimp Transactional API Reference | Mailchim...

Send a new transactional message through the Transactional API.