hi, is there any way to get support, I am trying to open a live help chat and the page crashes - Cloudflare Developers

© 2026 Hedgehog Software, LLC

More

Communities Docs About Terms Privacy

y2kappa

Y

y2kappaOP•10/17/23, 12:41 PM

Screenshot_2023-10-17_at_13.34.11.png

y2kappa

Y

y2kappaOP•10/17/23, 12:41 PM

we are paying customers

GraphicHealer

G

GraphicHealer•10/17/23, 12:48 PM

Hmm. I'm trying to connect some applications through Cloudflare Tunnels, and I can see and access said applications, but it requires me to login twice. Once to the IDP in Cloudflare, and again on the app itself. Is there any way to pass the login through? Like maybe a Cloudflare OAuth?

y2kappa

Yy2kappa hi, is there any way to get support, I am trying to open a live help chat and th...

Cyb3r-Jak3

C

Cyb3r-Jak3•10/17/23, 12:55 PM

Are you on business plan or higher?

Cyb3r-Jak3

CCyb3r-Jak3 Are you on business plan or higher?

y2kappa

Y

y2kappaOP•10/17/23, 12:56 PM

checking

y2kappa

Y

y2kappaOP•10/17/23, 12:57 PM

business and pro plan

y2kappa

Y

y2kappaOP•10/17/23, 1:00 PM

it’s this issue

y2kappa

Y

y2kappaOP•10/17/23, 1:00 PM

Failed: an internal error occurred.

GraphicHealer

G

GraphicHealer•10/17/23, 1:23 PM

Is there a way to pass authentication through to an application, using the cloudflare authentication?

GraphicHealer

GGraphicHealer Is there a way to pass authentication through to an application, using the clou...

fernvenue

F

fernvenue•10/17/23, 1:41 PM

Which authenticate method your application use?

fernvenue

F

fernvenue•10/17/23, 1:42 PM

If it supports basic auth, you can just simply add basic auth header on dashboard to bypass it.

Y

YS•10/17/23, 2:34 PM

hello guys,

fernvenue

Ffernvenue Which authenticate method your application use?

GraphicHealer

G

GraphicHealer•10/17/23, 5:01 PM

It has an internal login, no basic HTTP auth.

GraphicHealer

G

GraphicHealer•10/17/23, 5:13 PM

These are the available methods:

Brandon | Cloudflare TSE

B

Brandon | Cloudflare TSE•10/17/23, 5:35 PM

i'm not missing any details, right? I have a customer telling me that they can use socket-zone.saas-proxysocket-zone.saas-proxy as a custom origin server in cf4saas

tobi

T

tobi•10/17/23, 5:39 PM

probably someone has asked this before: does cloudflare use workers for their discord posting/moderation?

kian

K

kian•10/17/23, 5:40 PM

There's some bots that use Workers but Discord limits them to outbound webhooks.

kian

K

kian•10/17/23, 5:40 PM

You can't have a Gateway bot on Workers as Discord block them.

tobi

T

tobi•10/17/23, 5:41 PM

oh, so requests originating from workers are not accepted by discord?

tobi

Ttobi oh, so requests originating from workers are not accepted by discord?

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 5:41 PM

That's correct.

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 5:41 PM

Outbound webhooks only (i.e. slash commands)

tobi

T

tobi•10/17/23, 5:42 PM

i have to say, that is a bit funny

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 5:42 PM

Yeah sorry, should have clarified

tobi

T

tobi•10/17/23, 5:42 PM

oh, so if i want status updates every hour with a cron triggered worker, i can do that just fine?

tobi

T

tobi•10/17/23, 5:42 PM

makes perfect sense, thanks

tobi

Ttobi probably someone has asked this before: does cloudflare use workers for their di...

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 5:42 PM

We actually use a bot not on Cloudflare called Zeppelin: https://zeppelin.gg

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 5:43 PM

Although some of our slash command bots are on Workers, as well as the blog bot I think?

tobi

T

tobi•10/17/23, 5:45 PM

yeah, the blog post bot was what gave me the idea to ask.

kian

K

kian•10/17/23, 5:45 PM

There's also stuff like https://github.com/WalshyDev/cf-status-worker

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 5:45 PM

I believe the way the blog bot works is by running on a cron, grabbing blog posts, putting them in KV, and then posting them

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 5:45 PM

KV is because then it can know what it's posted/seen already

tobi

T

tobi•10/17/23, 5:46 PM

hmm, makes sense for longer duration cron stuff

tobi

T

tobi•10/17/23, 5:47 PM

i suppose nowadays one would use D1 instead

Brandon | Cloudflare TSE

B

Brandon | Cloudflare TSE•10/17/23, 5:47 PM

so many features, so little time!

tobi

T

tobi•10/17/23, 5:47 PM

i know that feeling

Kasumi

K

Kasumi•10/17/23, 7:04 PM

If the Cloudflare Billing Support Team is also confused like me then I'll laugh AYS_WobblesLaugh

AYS_WobblesLaugh

Erisa

E

Erisa•10/17/23, 7:06 PM

They might be at first, but they have the tools and processes to work it out

Kasumi

K

Kasumi•10/17/23, 7:06 PM

Yes

Kasumi

K

Kasumi•10/17/23, 7:07 PM

Am I allowed to talk about the current process here of it? Or not?

Original message was deleted

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 9:35 PM

I expect Cloudflare converts them - if you try and send them from other servers as uppercase (i.e. in NGINX) then it auto-converts them for you.

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 9:35 PM

Same with headers sent from cURL etc

Original message was deleted

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 9:36 PM

Oh, like the validation itself?

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 9:37 PM

Interesting. I can escalate.

Isaac McFadyen

I

Isaac McFadyen•10/17/23, 9:39 PM

Done, thanks.

Avi

A

Avi•10/17/23, 10:44 PM

i think there may be an unreported outage of some kind

Avi

A

Avi•10/17/23, 10:45 PM

i just created a new pages project and worker, and neither is working. it's been 20 mins.

Avi

A

Avi•10/17/23, 10:46 PM

getting this message: "There is nothing here yet
If you expect something to be here, it may take some time.
Please check back again later."

Avi

A

Avi•10/17/23, 10:47 PM

meanwhile, the new pages project is bouncing between error 523 and 522

Cyb3r-Jak3

C

Cyb3r-Jak3•10/17/23, 10:49 PM

Team is aware

Avi

A

Avi•10/17/23, 10:49 PM

glad to hear... but this has been going on for (at least) 27 minutes and https://www.cloudflarestatus.com/ isn't updated

Cloudflare Status

Welcome to Cloudflare's home for real-time and historical data on system performance.