PUBG MOBILE•3y ago

Could you please share a video recording that can illustrate the issue you have encountered?

moo•10/24/23, 1:49 PM

Ok give me a second

9964355 Click to see attachment

QuendiOP•10/24/23, 1:50 PM

If you received this notification, it means the purchased UC should have already been credited to your account. If you still believe that the UC was not delivered to your account, please contact the in-game customer service for further assistance.

964355•10/24/23, 1:50 PM

How i contact ingame customer plz guide

QQuendi Could you please share a video recording that can illustrate the issue you have ...

moo•10/24/23, 1:51 PM

moo•10/24/23, 1:51 PM

Man if I'm hacked thats wraps

9964355 How i contact ingame customer plz guide

QuendiOP•10/24/23, 1:52 PM

You can contact the customer service using the Customer Service option located in your Account settings of the game.

Mmoo Click to see attachment

QuendiOP•10/24/23, 1:53 PM

What is your country and the device you are using?

QQuendi You can contact the customer service using the Customer Service option located i...

964355•10/24/23, 1:53 PM

Sir hes not reply to my masg

QQuendi What is your country and the device you are using?

moo•10/24/23, 1:55 PM

Guyana in south America and my device is s22ultra

QuendiOP•10/24/23, 1:55 PM

A delayed response from customer service can be expected as they receive an enormous number requests every day, @964355. Please wait patiently in the meantime. The expected responses time is mentioned in your ticket when you submit it to the customer service.

964355•10/24/23, 1:55 PM

I have purchased from midasby official

QuendiOP•10/24/23, 1:55 PM

Do you have Facebook application installed, @moo?

QuendiOP•10/24/23, 1:56 PM

Please wait patiently for a response from the customer service, @964355.

QQuendi Do you have Facebook application installed, @moo?

moo•10/24/23, 1:56 PM

Yes and I'm logged in with facebook

moo•10/24/23, 1:56 PM

I've also completed the 2 step verification

moo•10/24/23, 1:59 PM

@Quendi I just logged in. Thank you for your patience and assistance, I got scared there for a second

QuendiOP•10/24/23, 1:59 PM

Ah. No worries, @moo. Glad that your issue is resolved now!

moo•10/24/23, 1:59 PM

Yeah looks like it was just slow server.

ヴ

ヴァーン•10/24/23, 2:45 PM

Where can I file a report to my hacked account?

ヴ

ヴァーン•10/24/23, 2:46 PM

@Quendi

Dyno•10/24/23, 2:47 PM

Please contact the customer service for further assistance, @yoshino. Refer to subpoint 5.4 in #faq for further information.

ヴヴァーン Where can I file a report to my hacked account?

�

💀D3ATH💀•10/24/23, 3:06 PM

Contact in game customer service

Zimowy Rafi :)•10/24/23, 3:41 PM

What headphones i should buy to get great pubg gameplay my old have issue that hearing more shooting sound than walking sound and when i use my airpods i get muted shooting and i hear more a walking so i can hear when someone come to me, and i cant on my headphones

ZZimowy Rafi :)What headphones i should buy to get great pubg gameplay my old have issue that h...

Yasser•10/24/23, 4:38 PM

Hello! You can ask other players in the #pubg-mobile chat for help with that, or you can also search the internet.

Beryl van der Linde•10/24/23, 4:55 PM

@Error I have spent around 20000 UC on the ban crate probably more but anyways, I used the ban feature to increase the luck of the item I wanted which is the hellfire AKM, now I know that it is built on luck and stuff and I am not arguing that. Please note that I am also not trying to get in-game free items out of this, I just wanted you to make one thing clear because it is really bothering me. Now my question is: what is the possible way of me getting the skin I want as it is kind of disappointing me, you know when you were in my situation you would feel a little bit down because it is not really a small amount of money put into the game. Let’s say I am willing to get the AKM at all costs, how much would that be? Is there a limit? Or is it just not guaranteed and I can go to hell