However I'm seeing lots of internal errors when browsing the UI

JJustinNoel I have a public R2 bucket associated with my custom domain. It holds profile pho...

Sid•10/27/23, 2:33 PM

The issue here, IIUC is the fact that the CF cache is colo-local only (every CF data center has its own independent cache). Uploading a new picture and forcing cache to update does what you expect in the colo nearest to the uploader, but this change does not automatically propagate to other colos around the world. Omar’s solution works too, but since you’re already using Workers, check this out to see if it helps? https://developers.cloudflare.com/workers/learning/how-the-cache-works/#single-file-purge--assets-cached-by-a-worker

This also explains single-file purge: https://developers.cloudflare.com/cache/how-to/purge-cache/purge-by-single-file/

Purge by single-file · Cloudflare Cache (CDN) docs

With purge by single-file, cached resources are immediately removed from the stored assets in your Content Delivery Network (CDN) across all data …

How the Cache works · Cloudflare Workers docs

How Workers interacts with the Cloudflare cache.

Iiandk However I'm seeing lots of internal errors when browsing the UI

Sid•10/27/23, 2:33 PM

What page do you see these? Are they only showing up for jurisdictional buckets? I’m unable to repro this FWIW

SSid The issue here, IIUC is the fact that the CF cache is colo-local only (every CF ...

Hello, I’m Allie!•10/27/23, 3:45 PM

So wait, just to make sure, is a Colo a group of PoPs? Or a PoP a group of colos?

HHello, I’m Allie!So wait, just to make sure, is a Colo a group of PoPs? Or a PoP a group of colos...

Sid•10/27/23, 3:48 PM

A colo is a group of machines. So a colo / PoP / datacenter are all the same thing in this context.

SSid A colo is a group of machines. So a colo / PoP / datacenter are all the same thi...

Hello, I’m Allie!•10/27/23, 3:49 PM

So what is IAD then? A colo? A PoP?

kian•10/27/23, 3:49 PM

In the case of MCPs, cache is still per-colo so

lhr01

lhr01

and

lhr08

lhr08

would have different caches despite being apart of the same

LHR

LHR

PoP.

Hello, I’m Allie!•10/27/23, 3:50 PM

Oh, that's what they are called, MCPs...

kian•10/27/23, 3:50 PM

Some PoPs are MCPs, but not all PoPs with multiple colos are MCPs. :^)

HHello, I’m Allie!So what is IAD then? A colo? A PoP?

Sid•10/27/23, 3:51 PM

IAD is the name of Ashburn’s Colo if I understood your question correctly

Kkian Some PoPs are MCPs, but not all PoPs with multiple colos are MCPs. :^)

Hello, I’m Allie!•10/27/23, 3:51 PM

:myotlyikethis*

SSid IAD is the name of Ashburn’s Colo if I understood your question correctly

Hello, I’m Allie!•10/27/23, 3:51 PM

I mean, if

iad01

iad01

iad02

iad02

and

iad03

iad03

exist, what is the term for IAD as a whole?

Hello, I’m Allie!•10/27/23, 3:52 PM

Or any other PoP(?) with multiple Colos(?)

Sid•10/27/23, 3:52 PM

Colo = colocated machines. A set of servers in a building. This building is also a PoP (a point of presence)

Some places have multiple colos close to each other (like London). In that case, London is called an MCP (a Multiple Colo PoP)

HHello, I’m Allie!Or any other PoP(?) with multiple Colos(?)

Sid•10/27/23, 3:53 PM

There are quite a few, I don’t have an exhaustive list at the moment though.

SSid There are quite a few, I don’t have an exhaustive list at the moment though.

Hello, I’m Allie!•10/27/23, 3:53 PM

You answered it above with that response, thanks! Though, in what case would a PoP with multiple Colos not be an MCP?

Sid•10/27/23, 3:54 PM

And if it wasn’t obvious, a colo is named after the nearest airport IATA code

HHello, I’m Allie!You answered it above with that response, thanks! Though, in what case would a P...

Sid•10/27/23, 3:55 PM

I don’t think that would ever be the case (this is all nomenclature BTW, nothing to do with functionality)

Sid•10/27/23, 3:55 PM

Why do you ask?

SSid Why do you ask?

Hello, I’m Allie!•10/27/23, 3:55 PM

Just in response to this: https://canary.discord.com/channels/595317990191398933/940663374377783388/1167490608949104730

Hello, I’m Allie!•10/27/23, 3:56 PM

Also because generally when you get a colo in code, it only has the IATA, not the digits, so I was wondering if there was a better name for it

HHello, I’m Allie!Just in response to this: https://canary.discord.com/channels/595317990191398933...

Sid•10/27/23, 3:56 PM

Oh haha is that so @kian

kian•10/27/23, 3:59 PM

I was referring to the MCPs referenced in https://blog.cloudflare.com/cloudflare-outage-on-june-21-2022/#background, where they operate together as opposed to individual colos/PoPs

Colin•10/28/23, 12:07 AM

we're seeing a decent amount of

put: We encountered an internal error. Please try again. (10001)

put: We encountered an internal error. Please try again. (10001)

when calling

R2Bucket.put

R2Bucket.put

Colin•10/28/23, 12:08 AM

We're using R2 to store file uploads from users (via a Worker). We're using the request body as a stream, so we're unable to retry (as the stream is already consumed + too big to cache in memory)

Colin•10/28/23, 12:08 AM

I understand intermittent failure is expected in a system like R2, but wondering if anyone has ideas for how to reduce these error rates, or if anyone from CF can take a look

Unsmart•10/28/23, 12:27 AM

What is the error rate you get with that? @Colin

From my own testing it seems the error rate it seems quite low

Colin•10/28/23, 12:27 AM

oh yeah it's definitely quite low, I see it at ~1%

Colin•10/28/23, 12:28 AM

but shows up in logs often enough I'd figure it's worth seeing what's going on

Unsmart•10/28/23, 12:28 AM

1% seems pretty high, whats your upload volume?

UUnsmart 1% seems pretty high, whats your upload volume?

Colin•10/28/23, 12:34 AM

I’d estimate we have ~80k object uploads per week

CColin I’d estimate we have ~80k object uploads per week

Unsmart•10/28/23, 12:39 AM

Hmm R2 should be able to handle 80k uploads per week just fine I do ~40k per day with only a 0.08% failure rate. Do you happen to know the average size of the files and do you know if errors happen more often in certain regions?

Colin•10/28/23, 12:41 AM

Yeah it's definitely not a crazy high volume, so I'm not super sure why

Colin•10/28/23, 12:41 AM

Average size of the file is <=50kb; unfortunately don't have a per-region breakdown

Colin•10/28/23, 12:42 AM

I'm wondering if it's users' connections timing out mid-stream or something

Unsmart•10/28/23, 12:50 AM

That could be possible not sure. 50kb is pretty small and should upload really quick so would be surprising if that many had their internet cut out during that

CColin I understand intermittent failure is expected in a system like R2, but wondering...

Sid•10/28/23, 1:50 AM

If they’ve started happening over the last couple of days, they may be related to the incident we had. Can you send over your account ID and possibly your bucket’s name?

UUnsmart That could be possible not sure. 50kb is pretty small and should upload really q...

Colin•10/28/23, 1:51 AM

Me too, just don't have any other ideas as to what it could be

SSid If they’ve started happening over the last couple of days, they may be related t...

Colin•10/28/23, 1:51 AM

Unfortunately this is a newer workload (~1.5 weeks) so don't have a huge baseline here. Is it ok if I add you to DM the bucket name?

CColin Unfortunately this is a newer workload (~1.5 weeks) so don't have a huge baselin...

Sid•10/28/23, 2:02 AM

Yeah sure

etya•10/28/23, 11:26 AM

Hi Team, I need some help with building a custom hls streaming service using R2. I'm aware of the streaming service provided by cloudlfare but i want to build a custom one on R2. I need help to implement streaming of multiple hls files through r2. Do i need to create a presigned url for all the files or is there a better way considering my bucket is not public? Please help!!.

JustinNoel•10/28/23, 12:42 PM

@Sid | R2 @omar

RE: r2

Here's what I ended up doing. When the user changes their profile photo, I update a field in my database called

profile_changed

profile_changed

.

Then, in my handler if that photo is requested again, I check to see if it's more than 15 minutes since the last profile change. If it is less than 15 minutes, I use a refreshed string to fetch the photo Insert the newest version of the photo. Otherwise, I use whatever is in cache right now. I hope that is the most recent photo.

Sid, how long is a dynamically generated image pulled from r2 lifespan? Do I need to bump this up to an even higher time.? Like a day?

JJustinNoel @Sid | R2 @omar RE: https://discord.com/channels/595317990191398933/9406633743...

Sid•10/28/23, 4:11 PM

I don't think I understand, R2's objects don't have a lifespan (R2 doesn't cache on it own). I think what you may need to adjust is the cache's duration

alexandernst•10/28/23, 6:11 PM

Is R2 throttling uploads (via API) in any way? I'm experiencing what is looks like throttling. I wrote a simple script that sends files to R2 in batches of 100, and after successfully sending 500 o 600, the network traffic stalls for a minute or so.

BabyShark•10/28/23, 6:16 PM

hi, how can I upload multi images in one time via API?

Aalexandernst Is R2 throttling uploads (via API) in any way? I'm experiencing what is looks li...

Unsmart•10/28/23, 6:36 PM

R2 does not have any throttling. I would probably wager that your ISP might be throttling your data in that case

UUnsmart R2 does not have any throttling. I would probably wager that your ISP might be t...

alexandernst•10/28/23, 6:37 PM

I thought that, but I get exactly the same result when trying to do the work from a hetzner machine in germany (I'm in spain)

mr nooli•10/28/23, 9:15 PM

I'm getting the following error when trying to set the cors policy for r2 -

There was a problem setting this bucket's CORS configuration, please try again later

There was a problem setting this bucket's CORS configuration, please try again later

am I being a

or is something down?

mr nooli•10/28/23, 9:41 PM

nvm ^ is working again

tt2468•10/28/23, 11:28 PM

I've got this weird issue with listing objects. The function in the screenshot used to return objects in our bucket, but simply doesn't now. An example object name that exists in our bucket is

1001_x2KasaV5awqZVhPekJvwHU_1696199791682_0.mp4

1001_x2KasaV5awqZVhPekJvwHU_1696199791682_0.mp4

, but providing the function with an account ID of

somehow offers 0 results.

kian•10/28/23, 11:42 PM

Is the file stored in the bucket root?

However I'm seeing lots of internal errors when browsing the UI

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