Immich•3y ago

Some of the photos seems to be corrupted if viewing from other device

Hey. I just noticed at my mom's tablet immich app that some photos doesn't have thumbnails and shows crossed image icon. If viewing from web, it writes the the asset ID and crossed image icon. The download of those assets doesn't work.

Mr.Green CakeOP•11/2/23, 9:16 AM

(also refering to this post where the similar issue has been fixed by generating missing thumbnails: help-desk-supportSome photos in immich seems to be corrupted

this doesn't work in this case)

Mr.Green CakeOP•11/2/23, 9:16 AM

Web UI from tablet: (tried to download the asset)

Mr.Green CakeOP•11/2/23, 9:17 AM

Web UI from tablet: it seems like at some point it generated the "loading" thumbnails

Mr.Green CakeOP•11/2/23, 9:18 AM

same photos from immich app on the tablet:

Mr.Green CakeOP•11/2/23, 9:19 AM

Note that those problematic assets shows just fine in origin device (mom's phone). That's probably because those assets are okay in local storage so immich shows assets from local storage instead of pulling it from server.

bo0tzz•11/2/23, 9:21 AM

This usually points to your storage mount being broken

Mr.Green CakeOP•11/2/23, 9:21 AM

logs shows this:

Bbo0tzz This usually points to your storage mount being broken

Mr.Green CakeOP•11/2/23, 9:21 AM

that's weird because other assets are okay

Mr.Green CakeOP•11/2/23, 9:24 AM

Ah shut. You're right. My NAS just crashed

Some of the photos seems to be corrupted if viewing from other device

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