PUBG MOBILE•3y ago

Wait 7 days

�𝜗ৎ Is this a third party app?

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💀D3ATH💀•11/3/23, 1:21 PM

I got no idea about this

�𝜗ৎ Wait 7 days

Deleted User•11/3/23, 1:22 PM

I did but I didn't get any email notification

DDeleted User I did but I didn't get any email notification

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𝜗ৎOP•11/3/23, 1:22 PM

How many days have it been

DDeleted User Click to see attachment

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💀D3ATH💀•11/3/23, 1:22 PM

Already a claim is submitted, was it submitted by you.

�𝜗ৎ How many days have it been

Deleted User•11/3/23, 1:24 PM

9 days

�💀D3ATH💀Already a claim is submitted, was it submitted by you.

Deleted User•11/3/23, 1:24 PM

Yes

�💀D3ATH💀Restart the device and try again

Ghost•11/3/23, 1:24 PM

Didn't work

Deleted User•11/3/23, 1:24 PM

I've been waiting for 9 days but still I didn't get any email inbox

GGhost Didn't work

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💀D3ATH💀•11/3/23, 1:25 PM

Wait for a mod he can assist you better

Ghost•11/3/23, 1:25 PM

Alright

GGhost Hello i got problem with pubg mobile app like whatever i tried to open it it kee...

delfin•11/3/23, 1:26 PM

Have you tried repairing the game or reinstalling it?

DDeleted User Click to see attachment

Deleted User•11/3/23, 1:28 PM

What should I do?

Ddelfin Have you tried repairing the game or reinstalling it?

Ghost•11/3/23, 1:28 PM

I've repaired it and reinstall it it solve it for awhile and it happens again

Deleted User•11/3/23, 1:28 PM

I've been waiting for 9 days

Deleted User•11/3/23, 1:28 PM

But still no news at all

Deleted User•11/3/23, 1:30 PM

delfin•11/3/23, 1:30 PM

You should receive a response on the email you provided to the in-game customer service when submitting the account recovery request within 14 days after submitting the request, @Deleted User. If you do not receive a response within 14 days and your claim status does not change from processing, you can let us know here.

Ddelfin You should receive a response on the email you provided to the in-game customer ...

Deleted User•11/3/23, 1:30 PM

GGhost I've repaired it and reinstall it it solve it for awhile and it happens again

delfin•11/3/23, 1:31 PM

From where did you download the game?

Ghost•11/3/23, 1:32 PM

From google play

Quendi•11/3/23, 1:32 PM

What is the device you are using, @OVERLORD?

Ghost•11/3/23, 1:33 PM

Deleted User•11/3/23, 1:33 PM

Xiaomi?

QQuendi What is the device you are using, @OVERLORD?

Ghost•11/3/23, 1:34 PM

Redmi note 10s

Ghost•11/3/23, 1:34 PM

Yes

Deleted User•11/3/23, 1:34 PM

My device is Realme Narzo 20

GGhost Redmi note 10s

Quendi•11/3/23, 1:35 PM

How much internal storage you have left in the device?

DDeleted User My device is Realme Narzo 20

Quendi•11/3/23, 1:36 PM

My response was not for you. Please refer to this message: https://ptb.discord.com/channels/393088095840370689/481200416349224980/1169992019209375780.

QQuendi How much internal storage you have left in the device?

Ghost•11/3/23, 1:36 PM

About 62 gigabyte

Deleted User•11/3/23, 1:36 PM

I know

itz_HAMED•11/3/23, 1:41 PM

hello

GGhost About 62 gigabyte

Quendi•11/3/23, 1:41 PM

Please check if you have the developer options enabled for your device and try to disable the developer options and restart your device one time.

itz_HAMED•11/3/23, 1:41 PM

someone can give pubgm world of wonder discord server

Iitz_HAMED someone can give pubgm world of wonder discord server

Yasser•11/3/23, 1:46 PM

* https://discord.gg/r766Q9ruyY

QQuendi Please check if you have the developer options enabled for your device and try t...

Ghost•11/3/23, 1:53 PM

YYasser * https://discord.gg/r766Q9ruyY

itz_HAMED•11/3/23, 1:55 PM

error full server :/

BASTION•11/3/23, 1:57 PM

Good afternoon, I want to restore my account, but through a tool inside the game - it does not work because it does not enter numbers in the field. Is there another form to recover the stolen account?

NENADPRO123•11/3/23, 2:04 PM

Hey, my recover was rejected even if I sent 100% true and right informations

BASTION•11/3/23, 2:14 PM

Dnt work

BASTION•11/3/23, 2:14 PM

How I can fix that?

Trickster•11/3/23, 2:28 PM

so im trying to link my email/phone number to my account and its asking me to set a password but whatever password i choose i keep getting the error "password incorrect" Iam setting the password how can it be incorrect

TTrickster so im trying to link my email/phone number to my account and its asking me to se...

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💀D3ATH💀•11/3/23, 2:31 PM

Please try to put a password without any spaces and special characters and put password that contain both upper and lower case letters with or without a combination of numbers, @Trickster

Trickster•11/3/23, 2:32 PM

oh special characters not allowed?

TTrickster oh special characters not allowed?

�

💀D3ATH💀•11/3/23, 2:33 PM

Yes it’s not allowed

NNENADPRO123 Hey, my recover was rejected even if I sent 100% true and right informations

�

💀D3ATH💀•11/3/23, 2:34 PM

It is possible that there is an answer that is not correct/accurate that you think is correct, therefore your request is rejected. Please double-check your answers again and if you need further assistance, please do not hesitate to contact customer service in-game. Refer to subpoint 5.4 in #faq for further information.