Hello, I want to ask, can Tencent help if my account is unlinked? because I haven't opened my PUBG account for a long time and when I wanted to play again suddenly I had to create a new account, and for my old account I linked it to my Facebook account.
but until now my Facebook account can still be used, it's just that my PUBG account was unlinked by someone
but my Facebook account was not hacked, and I have submitted reports twice and all were rejected, I have entered all the UIDs and nicknames that I have used.
and in the report I have to fill in data related to logging in on what cellphone and region for the past 6 months? I couldn't answer correctly because I never logged in during those 6 months
I don't know where to write to the game support wrote no results.the problem is my account was hacked and maliciously disconnected from my social networks trying to regain access to the account my id 5301055091 there are statements of purchases of game currency and not once there is all the information on the account what was the first nickname game and with whom I played in the same team most often in the game support ask for information for 6 months no way earlier access I lost more than 2 years ago, please help or more detailed advice what can be done
I know but for that period I had two phones but most often I played on one and I entered it but for example with whom I played before 6 msc I do not have how to enter it since I can not log in and most often I played with one friend and I entered it or what rank was entered before 6 msc ago I also I do not have how to enter it but support requires the same date when it happened and the date can be marked only from 2021-2023
@D3ATH where the lucky spin voucher can be attached which are given to me in custom pack can u please mention the events running now where can apply those vouchers
@D3ATH please tell me as soon as possible because I have to use them please refer to the events kindly which r running rite now so I have clear picture because sometimes they apply on specific events and sometimes not and the vouchers get expired