Homarr•3y ago

Can't get plex now playing widget to work

Plex is setup with the access code, everything but the now playing plex box works. any ideas? used to work about a month ago.

Manicraft1001•7/17/23, 8:49 AM

Hi, thanks for the question.
Are there any errors in the log?

Thomas•7/17/23, 8:59 AM

@sunwind.actual

paradoxOP•7/17/23, 9:27 AM

paradoxOP•7/17/23, 9:31 AM

the errors are filezilla and jdownloader

Manicraft1001•7/17/23, 9:33 AM

Okay. Do you really have any sessions opened? Not all third party media players will open a session (eg. VLC).

paradoxOP•7/17/23, 9:34 AM

opened one now on my chromecast plex app

paradoxOP•7/17/23, 9:34 AM

still nothing

paradoxOP•7/17/23, 9:34 AM

the ltitle plex icon in the bottom corner flashes with a red outline

Manicraft1001•7/17/23, 9:40 AM

Flashing quickly is okay, but it should not stay red

Manicraft1001•7/17/23, 9:40 AM

Can you clear the cache in the settings?

paradoxOP•7/17/23, 10:14 AM

chrome?

Manicraft1001•7/17/23, 10:39 AM

No, in Homarr

Manicraft1001•7/17/23, 10:39 AM

There is a clear cache in Homarr

Meierschlumpf•7/17/23, 11:25 AM

You can find it in your common settings:

paradoxOP•7/17/23, 2:49 PM

I did that, and my small plex widget went red

paradoxOP•7/17/23, 2:49 PM

Manicraft1001•7/17/23, 2:50 PM

Widget or app?

Manicraft1001•7/17/23, 2:50 PM

In your screenshot, it's the app. But you said widget.

Manicraft1001•7/17/23, 2:51 PM

https://homarr.dev/docs/introduction/terminology

📑 Terminology | Homarr Docs

Apps

paradoxOP•7/17/23, 2:51 PM

paradoxOP•7/17/23, 5:10 PM

so I can't get the app or the now playing thing to work still. internal ip is just ip:port, not sure why it's not finding it

paradoxOP•7/17/23, 5:11 PM

oh wait something just showed up on now playing

paradoxOP•7/17/23, 5:11 PM

so that works but the online/offline circle doesn't

paradoxOP•7/17/23, 5:11 PM

Manicraft1001•7/17/23, 5:12 PM

💬・get-helpPlex ping showing offline 401

Manicraft1001•7/17/23, 5:13 PM

That question has been asked many times. This was the most recent post about it, where I outlined the solution.

_scotty_g_•8/15/23, 1:15 AM

My logs showed

failed to communicate with media server 'Plex'

failed to communicate with media server 'Plex'

my Internal address was set to

https://

https://

, setting it to just

http://

http://

fixed the for me in case anyone else comes across this.

Apx•12/13/23, 9:45 PM

I'm having the same issue, I think I've thrown every option I can into the address setup... https://imgur.com/a/YRdIVT9

Imgur

Untitled Album

AApx I'm having the same issue, I think I've thrown every option I can into the addre...

Manicraft1001•12/13/23, 9:46 PM

What is your log?

MManicraft1001 What is your log?

Apx•12/13/23, 10:28 PM

Sorry, do you want the whole thing from crtl+shift+I ?

Manicraft1001•12/14/23, 6:33 AM

https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log

❓ Frequently Asked Questions | Homarr Docs

Can I install Homarr on a Raspberry Pi?

MManicraft1001 https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log

Apx•12/14/23, 10:14 PM

Thank you - see logs here: https://pastebin.com/ETAV97E3

Pastebin

null:1 Failed to load resource: the server r...

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

Apx•12/14/23, 10:15 PM

Current Plex settings

Manicraft1001•12/14/23, 10:16 PM

Is the certificate self signed? Did you try HTTP?

Apx•12/14/23, 10:29 PM

It's not signed, I think I've thrown every type of IP at It now

Apx•12/14/23, 10:30 PM

http://192.168.0.254:32400

Apx•12/14/23, 10:30 PM

This comes back as Unprocessable Entity

Apx•12/14/23, 10:31 PM

http://192.168.0.254 this connects but is my host (NAS) rather than the Plex instance

Manicraft1001•12/14/23, 10:50 PM

@Tag do you have an idea?

Manicraft1001•12/14/23, 10:50 PM

@Apx Can you try to ping, wget / curl the IP just in case? (inside the container shell).

Serenaphic•12/14/23, 10:59 PM

It seems the page itself has troubles talking to the backend? Do you still get any errors when removing plex?

Apx•12/15/23, 12:33 AM

So Plex is running on a Synology NAS directly )not via Docker)

Apx•12/15/23, 12:35 AM

Removing Plex results - https://pastebin.com/afpCDVZF

Pastebin

info Ping of app "Synology" (http://192.168.0.254:5000) returned 20...

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

Apx•12/15/23, 12:42 AM

Ping of app "Plex" (https://192.168.0.254:32400) returned 200 (Accepted)

Apx•12/15/23, 12:43 AM

Using another browser this looks to be sucessfull?

Apx•12/15/23, 12:47 AM

Ping of app "Plex" (https://192.168.0.254:32400) returned 401 (Refused)

Manicraft1001•12/15/23, 6:35 AM

What browser do you use? Please provide a list of all extensions installed.

AApx Removing Plex results - https://pastebin.com/afpCDVZF

Serenaphic•12/15/23, 8:32 AM

Good, that means only plex is causing problems.
Regarding your browser, try a private navigation page too.

Loxion•12/15/23, 4:34 PM

The problem is likely because you do not have your Plex Auth Token identified in the Internal Address field in Homarr. Without that the Homarr app cant interact correctly with the server.

Loxion•12/15/23, 4:35 PM

Your Internal IP should look something like this in the app: http: //localhost:32400/?X-Plex-Token=YOURTOKENVALUEHERE

Can't get plex now playing widget to work

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