PUBG MOBILE•3y ago

Some players said complaint on playstore with BGMI facing these on high end devices

__Aamir_Some players said complaint on playstore with BGMI facing these on high end devi...

Fate•12/21/23, 2:45 PM

we do not provide support for BGMI.

Fate•12/21/23, 2:45 PM

we only provide support for the global version of the game.

_Aamir_OP•12/21/23, 2:45 PM

but same thing happening with my global pubg also

Fate•12/21/23, 2:45 PM

can you make a report in #bugs with screen recording of your issue in global?

_Aamir_OP•12/21/23, 2:45 PM

i opened a death match it became like this lagged alot and crashed

_Aamir_OP•12/21/23, 2:46 PM

on global

__Aamir_on global

Fate•12/21/23, 2:46 PM

what is your device?

_Aamir_OP•12/21/23, 2:46 PM

galaxy note 4

_Aamir_OP•12/21/23, 2:46 PM

runs pubg on smooth medium its ok

Fate•12/21/23, 2:47 PM

it might be an issue with your device. since this not a known issue.

Fate•12/21/23, 2:47 PM

you may make a report in #bugs

_Aamir_OP•12/21/23, 2:47 PM

ok thanks

Fate•12/21/23, 2:47 PM

np !

_Aamir_OP•12/21/23, 2:47 PM

:))

asjad_virk•12/21/23, 2:57 PM

Trying to file claim from past 5 to 6 days.

Fate•12/21/23, 3:07 PM

Hello, @asjad_virk .The error message "System error, please check and try again (30400001)" in PUBG Mobile may indicate a variety of issues related to the game's connectivity, server status, or your device.

AmatyaSujan•12/21/23, 3:08 PM

Isn't there a way to claim your hacked account without a 6month detail as I haven't played for the past 6 months?

AmatyaSujan•12/21/23, 3:08 PM

May be earlier details

AAmatyaSujan Isn't there a way to claim your hacked account without a 6month detail as I have...

Fate•12/21/23, 3:08 PM

there currently is any way for that to my knowledge.

AAmatyaSujan Isn't there a way to claim your hacked account without a 6month detail as I have...

delfin•12/21/23, 3:23 PM

Most questions in Account Recovery Tool ask players to provide information regarding their account from the past 6 months. Please do your best to answer all questions in the Account Recovery Tool. You can use the 14th question to provide additional information regarding your account.

Screenshot_2023-12-02-16-34-40-521-edit_com.tencent.ig.jpg

KroLe•12/21/23, 3:31 PM

Does the silvanus still have the mask? Or is it gone forever

KKroLe Does the silvanus still have the mask? Or is it gone forever

zxno•12/21/23, 3:48 PM

level 6 you’ll get the mask

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✞𝖄𝖚𝖗✞•12/21/23, 3:57 PM

can you send the link of world of wounder discord server i couldn't enter

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✞𝖄𝖚𝖗✞•12/21/23, 4:29 PM

@Finn

Fatal•12/21/23, 4:31 PM

My profile says "Platinum 4" but I am listed as Silver, I can't play with my friend who is ranked "Ace", what is the reason for this?

✞✞𝖄𝖚𝖗✞can you send the link of world of wounder discord server i couldn't enter

i_am_explorer•12/21/23, 4:33 PM

It's full I guess, that's why you couldn't join. The server link is here: https://discord.com/channels/393088095840370689/481197473403240451/1092872347209453568

Ii_am_explorer It's full I guess, that's why you couldn't join. The server link is here: https:...

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✞𝖄𝖚𝖗✞•12/21/23, 4:34 PM

There are full players

i_am_explorer•12/21/23, 4:34 PM

You have to wait then.

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✞𝖄𝖚𝖗✞•12/21/23, 4:34 PM

@Explorer

bro can u say if i could get author code without joining to that dc server?

✞✞𝖄𝖚𝖗✞@Explorer 🇪🇬🇷🇴 bro can u say if i could get author code without joining to t...

i_am_explorer•12/21/23, 4:35 PM

I've no idea. You need to seek assistance in that server.

Zzxno level 6 you’ll get the mask

KroLe•12/21/23, 4:43 PM

Thank you for helping

✞✞𝖄𝖚𝖗✞@Explorer 🇪🇬🇷🇴 bro can u say if i could get author code without joining to t...

Fate•12/21/23, 4:49 PM

If you are inquiring about the invitation code. you may ask your friends that are wow creators to send you the code if they have one. hope this helps !

FFatal My profile says "Platinum 4" but I am listed as Silver, I can't play with my fri...

Fate•12/21/23, 4:49 PM

can you provide a screenshot of the issue?

FFate can you provide a screenshot of the issue?

Fatal•12/21/23, 4:53 PM

FFatal Click to see attachment

Fate•12/21/23, 4:55 PM

is your rank platinum in the mode that you and your friend is trying to play?

Fatal•12/21/23, 4:56 PM

Yes, but we can't play

Fatal•12/21/23, 4:58 PM

"Incompatible cadres cannot be on the same team."

Fatal•12/21/23, 4:58 PM

The auto-match setting is turned off and we are playing teamed in third person perspective, as you can see in my profile, I can't play with my "Ace" ranked friend even though it says Platinum IV.

Fate•12/21/23, 4:59 PM

try ranking up to diamond and see if the issue persists.

FFate try ranking up to diamond and see if the issue persists.

Fatal•12/21/23, 5:00 PM

Why can't you play today when you could yesterday?

FFatal Why can't you play today when you could yesterday?

Fate•12/21/23, 5:01 PM

im not sure about this issue, since it is not well known. but you could try ranking up and see.