steam deck controls stop working
Hello I just got the steam deck and used Heroic games launcher, works great however sometimes I get disconnected from my epic games account which isn’t a problem, however I can’t control the game anymore using the deck controls, and the controls become keyboard mouse based only.
I would appreciate any help with this issue.
21 Replies
metropolitan-bronze•2y ago
if you are on desktop mode, hold this button for 1 second and the controller layout should change between desktop and gaming mode

helpful-purpleOP•2y ago
Actually it even happens to me after adding the game to steam
Would that also fix it ?
metropolitan-bronze•2y ago
mmmm I don't think so, you can try though
so the issue only happens after you get disconnected? if you restart the game it works fine?
one thing that sometimes happens to me is that the controller stops working completely on some games and I press the
Steam
button and go back to the game and it starts working again, but I haven't really paid much attention so maybe it was just a coincidence for mehelpful-purpleOP•2y ago
Yeah only when I get disconnected, i press the steam button still the same.
Otherwise the game runs smoothly
I only tried Sifu
If I restart the game it works fine
sunny-green•2y ago
to confirm, are you launching the game through a Steam shortcut that was added by Heroic?
helpful-purpleOP•2y ago
Yea, but this issue happened to me before I added the game to my steam library I did it in hopes maybe it fixes the problem
Unfortunately not though
conscious-sapphire•2y ago
make your own thread and post logs #:pushpin: Read Me First | Frequently Asked Questions
conscious-sapphire•2y ago
I did it
sunny-green•2y ago
just so you know, launching through a Steam shortcut is the best way to ensure proper controller support for a game in Heroic on a Deck.
otherwise, provide game logs
helpful-purpleOP•2y ago
Well it hasn’t worked well for me, this error is driving me crazy.
conscious-sapphire•2y ago
hasn't worked and won't work are two different things, please post your game logs
sunny-green•2y ago
"it doesn't work" is uninformative. logs provide more information
helpful-purpleOP•2y ago
Im new to this how to bring up my game logs
And post em?
sunny-green•2y ago
#:pushpin: Read Me First | Frequently Asked Questions
helpful-purpleOP•2y ago

sunny-green•2y ago
please reread the steps on obtaining and providing a log
(rotated) screenshots aren't helpful
helpful-purpleOP•2y ago
sunny-green•2y ago
"name": "Proton - Proton - Experimental", "winePrefix": "/home/deck/Games/Heroic/Prefixes/default"two things to fix right there: 1. change your runner to Wine-GE-latest 2. change your prefix folder to be
/home/deck/Games/Heroic/Prefixes/Sifu
do not use the "Use Wine Defaults" checkbox when installing gameshelpful-purpleOP•2y ago
Alright will do thx for putting up with me quite new to this.
Should I reinstall the game?
sunny-green•2y ago
no, the game data is more than likely fine
change those settings
helpful-purpleOP•2y ago
Alright
Thank you