Trying to select SD card as the installation path causes HL to freeze entirely (Steam Deck)

Hi, I've used HL in the past with no issues but I tried to install a game from my Epic library today and found that choosing my SD card as the installation path causes the entire application to freeze, I cannot interact with it at all.

This happens if I try to set the default path in the settings too. I'm doing this from desktop mode.

awake-maroon•1/14/24, 4:17 PM

make sure heroic can access that device, you can use flatseal to check permissions

hurt-tomatoOP•1/14/24, 4:28 PM

@arieljuod I've already added /run/media/mmcblk0p1 to "Other files" in filesystem for Heroic Launcher in flatseal. It made no difference.

I can't even get a log of the freeze/crash, restarting HL doesn't show a log for that time period

CommandMC•1/14/24, 4:30 PM

/run/media

/run/media

is already accessible by default

Could you try starting Heroic from the terminal (flatpak run com.heroicgameslauncher.hglflatpak run com.heroicgameslauncher.hgl) and seeing if anything interesting is in the logs after you select the SD card location?

hurt-tomatoOP•1/14/24, 4:44 PM

Terminal just hangs when I try that :Thonk:

CommandMC•1/14/24, 4:44 PM

Well that's not great

hurt-tomatoOP•1/14/24, 4:46 PM

Wait I see something now that says "vkCreateInstance: found no drivers!

vkCreateInstance: failed with VK_ERROR_INCOMPATIBLE_DRIVER"

nursing-lime•1/14/24, 4:57 PM

did you uninstall any flatpak packages recently?

nursing-lime•1/14/24, 4:57 PM

can you run flatpak list | grep Mesaflatpak list | grep Mesa in Konsole?

hurt-tomatoOP•1/14/24, 5:31 PM

Are those separate commands or one?

Flatpak list shows a lot of applications including Mesa. Grep mesa hangs the terminal and flatpak list | grep mesa does nothing

hurt-tomatoOP•1/14/24, 5:31 PM

I haven't uninstalled any flatpak packages recently, I've hardly used my steam deck for the past few months.

Hhurt-tomato Are those separate commands or one? Flatpak list shows a lot of applications in...

nursing-lime•1/14/24, 7:15 PM

that is one command that filters the list to only show apps with Mesa in the name

nursing-lime•1/14/24, 7:16 PM

I will need to see the output of it

CommandMC•1/14/24, 7:59 PM

flatpak list | grep mesa does nothing

That would suggest that there's nothing Mesa-related installed

flatpak update && flatpak install --reinstall com.heroicgameslauncher.hglflatpak update && flatpak install --reinstall com.heroicgameslauncher.hgl should resolve that

Bbrilliant-lime > flatpak list | grep mesa does nothing That would suggest that there's nothing ...

hurt-tomatoOP•1/14/24, 8:16 PM

That didn't seem to work I'm afraid, still freezes when I choose the install path

CommandMC•1/14/24, 8:17 PM

What was the output of that command?

If you've already closed the terminal, running the command again is also fine

hurt-tomatoOP•1/14/24, 8:20 PM

hurt-tomatoOP•1/14/24, 8:20 PM

Apologies for camera photo

hurt-tomatoOP•1/14/24, 8:21 PM

It installed a bunch of stuff, the photo is when I ran it again

CommandMC•1/14/24, 8:25 PM

Hmm, the warning up there is somewhat weird, but that'd be something else you installed, not us (not trying to shift blame here or anything, just saying that this can be worried about later)

If you type in /run/media/mmcblk0p1//run/media/mmcblk0p1/ into the path input yourself (instead of using the file picker), does that work?

CommandMC•1/14/24, 8:26 PM

(as an aside, I can only recommend Anydesk for doing maintenance like this on a Steam Deck)

hurt-tomatoOP•1/14/24, 8:31 PM

Same freezing when I type it in, really odd as I used to have THPS1+2 installed on the SD card and that worked fine.

I've not made any changes to my deck that would cause this as far as I can tell

CommandMC•1/14/24, 8:34 PM

Alright, open up a new terminal window and run the following two commands:

flatpak run --command=bash com.heroicgameslauncher.hgl

ls /run/media/mmcblk0p1/

flatpak run --command=bash com.heroicgameslauncher.hgl

ls /run/media/mmcblk0p1/

Are the files/folders on your SD card listed?

hurt-tomatoOP•1/14/24, 8:40 PM

Just gives me this error

CommandMC•1/14/24, 8:46 PM

Those are two distinct commands actually, you'll have to press Enter/Return after the com.heroicgameslauncher.hglcom.heroicgameslauncher.hgl

hurt-tomatoOP•1/14/24, 9:00 PM

Ah okay I see. It does show my SD card folders, yes.

CommandMC•1/14/24, 9:07 PM

I assume df -Pk -- /run/media/mmcblk0p1/df -Pk -- /run/media/mmcblk0p1/ also runs through fine?

hurt-tomatoOP•1/14/24, 9:13 PM

It does yes

CommandMC•1/14/24, 9:14 PM

Alright, I'll try some things & report back if I have anything for you to test

hurt-tomatoOP•1/14/24, 9:18 PM

Thanks, really appreciate the help

CommandMC•1/15/24, 11:05 AM

I did come across one instance of Heroic freezing, but this was on Windows and shouldn't apply here

Still, this PR might help with your issues. To test it, download "heroicgameslauncher-x86_64" from here, then install it using flatpak install /path/to/the/downloaded/fileflatpak install /path/to/the/downloaded/file

Trying to select SD card as the installation path causes HL to freeze entirely (Steam Deck)

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