OBS Video Capture Device only showing 1080p instead of 4k

Elgato 4K Pro. The capture utility works just fine but no matter what I try in terms of refresh rate and resolution, OBS will only show 1080p 60
8 Replies
uhTrance
uhTrance9mo ago
Here's a log file of me just opening and closing OBS. It worked fine this morning. I changed HDMI splitter today to a newer one, but I even plugged back in the old one and its not working either I just tried xSplit. Same thing. locked at 1080p
HunterAP
HunterAP9mo ago
Can you post the capture card source settings you're using What resolution and framerate are you trying to capture
uhTrance
uhTrance9mo ago
I was able to do 3840x2160 60FPS from a 120FPS source. NV12 Rec. 709 Limited but the capture is limited to 1080p 60 now and I cant change it to anything else
MEE6
MEE69mo ago
GG @uhTrance, you just advanced to level 6 !
uhTrance
uhTrance9mo ago
No description
uhTrance
uhTrance9mo ago
even on 4k capture utility it says "2160p120 Source" I hit record, 1080p ive tried different splitters, i tried direct from the gpu to the capture card, i tried reinstalling the driver. Turning it all off and turning it back on, giving it a 4k60 signal instead. Nothing
HunterAP
HunterAP9mo ago
Reposting here for brevity The Elgato 4K Pro only supports downscaling the resolution from the input, and does not support downsampling the framerate Sending 4k120 to the Elgato 4K Pro will only allow you to capture 1080p120, not 4k60 For that you would need the 4K X instead See the full video and written article for charts on what's supported https://youtu.be/BMEGV7ltc2Q https://streamguides.gg/2024/02/elgato-4k-x-4k-pro-review/
EposVox
YouTube
The next generation of capture... is a (good) MESS | Elgato 4K X & ...
Pick up my OBS Definitive Guide course for 50% off w/ RELAUNCH at https://glitch.mov/obs Background music by @BackingTrackMusic - https://backingtrack.gg Full written review: https://streamguides.gg/2024/02/elgato-4k-x-4k-pro-review It's finally here! @elgato has dropped TWO HDMI 2.1 capture cards today: The PCIe 4K Pro and USB 3.2 Gen 2 4K X! ...
EposVox
Stream Guides
Elgato 4K X Review & Elgato 4K Pro Review – A messy but wonderful f...
Elgato 4K X Review, Elgato 4K Pro Review: They provide a best-in-class experience for capturing HDMI 2.1 signals - but HDMI 2.1 is still a mess, regardless.
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