From what I can understand it likely would be best to wait until the incident is resolved and if its

From what I can understand it likely would be best to wait until the incident is resolved and if its still happening at that point then I can dig further

ErisaOP•2/20/24, 2:20 PM

The statuspage is updated manually, there is often times where impact is present or ramping up for a time before we noticed and went through the motions of updating it

EErisa The statuspage is updated manually, there is often times where impact is present...

mrngm•2/20/24, 2:21 PM

Yeah, I figured that as well.

EErisa From what I can understand it likely would be best to wait until the incident is...

mrngm•2/20/24, 2:22 PM

Thanks, I'll keep that in mind and collect Ray ID's when it happens again.

Mmrngm We're looking into some intermittent latency issues on R2 with custom domain (Pr...

geomaster•2/20/24, 3:04 PM

Same issue, we've been facing it for a good 2-3hrs before the incident was acknowledged and are still experiencing the problem

geomaster•2/20/24, 3:05 PM

Total of 5 hours since it started

geomaster•2/20/24, 3:11 PM

No idea. A full 2hours before they acknowledged the incident we opened a support ticket providing 10 ray IDs with high R2 latency and even narrowed down the problem to the 2 EU regions. A large % of our requests faced this, unless we were hit unusually hard compared to others, it's difficult to imagine the impact being so low during that time that it doesn't warrant a status page update

Zora•2/20/24, 3:12 PM

I got a huge spike of HTTP 500 errors here

Zora•2/20/24, 3:12 PM

WEUR bucket

geomaster•2/20/24, 3:13 PM

Interestingly, we didn't get a single 500, only requests always taking a little over 15 seconds. As if an internal service is timing out after that time, but somehow not causing an error?

geomaster•2/20/24, 3:14 PM

Honestly 500s would be better, this way our users are waiting for a loading spinner for 30 seconds because we do 2 R2 writes on the backend... not fun

Ggeomaster No idea. A full 2hours before they acknowledged the incident we opened a support...

ErisaOP•2/20/24, 3:25 PM

What is the ticket num?

Ggeomaster Interestingly, we didn't get a single 500, only requests always taking a little ...

ErisaOP•2/20/24, 3:25 PM

It was probably retried internally but 15 seconds is way too long to be acceptable even in error

EErisa What is the ticket num?

geomaster•2/20/24, 3:38 PM

3153662

ErisaOP•2/20/24, 3:39 PM

Thanks

Ohyzd•2/20/24, 3:53 PM

Yup, still seeing some requests take a long time. Not as many as 2 hours ago though.

ErisaOP•2/20/24, 3:57 PM

I looked into these further and my understanding is that they are related to the incident, I'm not sure why some saw impact start much earlier however

Scruffy•2/20/24, 4:20 PM

Getting 500 a lot on trying to upload with a signed URL, i'm having to retry my requests up to 10 times

Scruffy•2/20/24, 4:21 PM

We encountered an internal error. Please try again

We encountered an internal error. Please try again

Scruffy•2/20/24, 4:23 PM

Eastern Europe (EEUR)

SScruffy Eastern Europe (EEUR)

Chaika•2/20/24, 4:37 PM

if you haven't already seen: https://www.cloudflarestatus.com/incidents/69rmr1tydn49

R2 degraded availability in EU Region

CChaika if you haven't already seen: https://www.cloudflarestatus.com/incidents/69rmr1ty...

Scruffy•2/20/24, 4:38 PM

well that would explain it

Unsmart•2/20/24, 4:39 PM

seems its probably resolved to me :NODDER:

Unsmart•2/20/24, 4:39 PM

minimal issues in the last hour

Unsmart•2/20/24, 4:40 PM

guess theres still the occasional high latency request but not really any errors

UUnsmart seems its probably resolved to me :NODDER:

ErisaOP•2/20/24, 4:47 PM

I've added

We have deployed some further fixes and are seeing improvements. We are continuing to monitor for any further issues.

Lone Ranger•2/20/24, 4:50 PM

how to protect videos url from other site?

Lone Ranger•2/20/24, 5:00 PM

how can i get free?

Lone Ranger•2/20/24, 5:00 PM

i don't know coding

Unsmart•2/20/24, 5:01 PM

You cant protect videos from another site realistically there will always be ways around it

Unsmart•2/20/24, 5:02 PM

You dont need to know how to code to setup CORs though you just set what the url to your site is pretty much

EErisa I've added > We have deployed some further fixes and are seeing improvements. W...

ErisaOP•2/20/24, 5:03 PM

Now marked resolved

UUnsmart You dont need to know how to code to setup CORs though you just set what the url...

Lone Ranger•2/20/24, 5:03 PM

how can you guide me?

LLone Ranger how can you guide me?

Unsmart•2/20/24, 5:04 PM

The documentation for CORS is here: https://developers.cloudflare.com/r2/buckets/cors/

ErisaOP•2/20/24, 5:04 PM

@mrngm @geomaster @Ohyzd @Scruffy are you still seeing issues? We've closed out the incident as resolved

UUnsmart You cant protect videos from another site realistically there will always be way...

Lone Ranger•2/20/24, 5:05 PM

protect mean off the urls hotlinking to other site

EErisa @mrngm @geomaster @Ohyzd @Scruffy are you still seeing issues? We've closed out ...

Scruffy•2/20/24, 5:06 PM

yes

SScruffy yes

ErisaOP•2/20/24, 5:07 PM

May be a different issue then - could you share your public account ID?

EErisa May be a different issue then - could you share your public account ID?

Scruffy•2/20/24, 5:08 PM

225af28a5aa74bd199db63641e9b1efd

EErisa @mrngm @geomaster @Ohyzd @Scruffy are you still seeing issues? We've closed out ...

geomaster•2/20/24, 5:08 PM

Still seeing high latencies, also errors this time

Ggeomaster Still seeing high latencies, also errors this time

ErisaOP•2/20/24, 5:10 PM

Can you reply to the ticket with more information so I can take a look?

Ohyzd•2/20/24, 5:12 PM

Yes, 2nd GET request I've tried - 85885d542a6d5b18-VIE - just over 15 seconds. The ~20 I tried afterwards finished in 150-500ms though.

EErisa Can you reply to the ticket with more information so I can take a look?

geomaster•2/20/24, 5:16 PM

Which information do you need?

geomaster•2/20/24, 5:16 PM

ray IDs?

heisenberg•2/20/24, 7:02 PM

Is there any way I can view my bucket as a Directory listing?

Chaz•2/20/24, 8:22 PM

hey, I need to clear all failed uploads that still show how can I do this?

switz•2/20/24, 9:01 PM

any word on queue/webhooks on object expiration

switz•2/20/24, 9:04 PM

I'd be surprised if I'm the only one who has requested this. I just want a message shot into a worker queue on object lifecycle changes

switz•2/20/24, 9:05 PM

this is blocking me from switching from s3.

Unsmart•2/20/24, 9:05 PM

Theres no event notifications for R2 currently.

From what I can understand it likely would be best to wait until the incident is resolved and if its

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