Billing added from shared user
I have created an account and started the setup of the Neon. However, we wanted to upgrade to the Launch plan, so I included the responsible to manage billing using the "Sharing" access on the project setting.
He said everything has been done properly, but I can't see that any effect has happened, and I still blocked to use the paid features.
Who can assist me with that? Kind of messed up as I "am not" a paying user, I can't contact support to become a paid user.
He said everything has been done properly, but I can't see that any effect has happened, and I still blocked to use the paid features.
Who can assist me with that? Kind of messed up as I "am not" a paying user, I can't contact support to become a paid user.
