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Chaika

CChaika Is it a 403, or a 404? Screenshot of the error page?

Juansecu

J

Juansecu•3/18/24, 5:48 PM

It was a 403 error, but I found the cause. It was a rule I previously configured. Just fixed it.

wildchifrijo

W

wildchifrijo•3/18/24, 11:39 PM

Hey all. Got a weird problem with R2 in an account of a client of ours. We host the images for their WordPress site in R2. Some days ago, it looks like their R2 subscription was cancelled, and ever since we've not been able to enable it back. Images are down in the site, client's upset, I'm sweating bullets.

I see there is a billing migration going on, I imagine this issue might be related to that, but does any one know a workaround for this?

wildchifrijo

W

wildchifrijo•3/18/24, 11:41 PM

Btw, I have pressed the "Billing" link in the upper alert and it doesn't show any subscription to be re-enabled.

Unsmart

U

Unsmart•3/19/24, 12:06 AM

?support

Flare

F

Flare•3/19/24, 12:06 AM

To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

Saket

SSaket Hi team, Haven't had this issue before. I have a website deployed to Cloudflare ...

trogdor

T

trogdor•3/19/24, 12:53 AM

@Saket did you figure this out? I'm having the same problem.

Caleb Hailey

CCaleb Hailey Hey all... I've tried reading the (hundreds?!) of previous posts on CORS config,...

notjoemartinez

N

notjoemartinez•3/19/24, 2:51 AM

I was able to fix this by adding headers

[
  {
    "AllowedOrigins": [
      "*"
    ],
    "AllowedMethods": [
      "GET",
      "PUT",
      "POST"
    ],
    "AllowedHeaders": [
      "*"
    ]
  }
]

[
  {
    "AllowedOrigins": [
      "*"
    ],
    "AllowedMethods": [
      "GET",
      "PUT",
      "POST"
    ],
    "AllowedHeaders": [
      "*"
    ]
  }
]

notjoemartinez

N

notjoemartinez•3/19/24, 3:01 AM

I have cloudflare worker using the AWS sdk bucket for CRUD operations on a R2 bucket. I'm trying to implement the Delete part and I'm running into a problem with the @aws-sdk/client-s3@aws-sdk/client-s3 DeleteObjectCommandDeleteObjectCommand .

    try {
        const url = new URL(request.url);
        const params = url.searchParams;
        const key = params.get('key');

        console.log('key', key);
        const data = await S3.send(new DeleteObjectCommand({
            Bucket: 'fakeBucket',
            Key: key
        }));

        return new Response(JSON.stringify({
            msg: 'I mean, something happened!',
            data: data
        }), {
            status: 200,
            headers: headers
        });

    } catch (err) {
        return new Response(JSON.stringify(
            { 
                msg: 'Error', 
                error: err 
            }), 
            { 
                status: 500, 
                headers: headers 
            });
    }

    try {
        const url = new URL(request.url);
        const params = url.searchParams;
        const key = params.get('key');

        console.log('key', key);
        const data = await S3.send(new DeleteObjectCommand({
            Bucket: 'fakeBucket',
            Key: key
        }));

        return new Response(JSON.stringify({
            msg: 'I mean, something happened!',
            data: data
        }), {
            status: 200,
            headers: headers
        });

    } catch (err) {
        return new Response(JSON.stringify(
            { 
                msg: 'Error', 
                error: err 
            }), 
            { 
                status: 500, 
                headers: headers 
            });
    }

it still deletes the object but my worker returns an error

{
    "msg": "Error",
    "error": {
        "$metadata": {
            "attempts": 1,
            "totalRetryDelay": 0
        }
    }
}

{
    "msg": "Error",
    "error": {
        "$metadata": {
            "attempts": 1,
            "totalRetryDelay": 0
        }
    }
}

I know DeleteObjectCommandDeleteObjectCommand is technically not supported yet but are there any other ways to do this from workers?

notjoemartinez

Nnotjoemartinez I have cloudflare worker using the AWS sdk bucket for CRUD operations on a R2 bu...

Sam

S

Sam•3/19/24, 8:21 AM

https://developers.cloudflare.com/r2/api/workers/workers-api-usage/

Cloudflare Docs

Use R2 from Workers · Cloudflare R2 docs

C3 (create-cloudflare-cli) is a command-line tool designed to help you set up and deploy Workers & Pages applications to Cloudflare as fast as …

Egomes

E

Egomes•3/19/24, 2:58 PM

I have a r2 bucket that keeps giving me Error 404
This object could not be viewed
You are not authorized to view this object

I went to see if the link structure was correct and in my production website it gives me this link : https://www.spsfeed.com/postLogoThumbnails/NZ3CUqNxRqn5iQrU0psMiVpI8j2FcIquSn8Z6ZL8.jpg

and in the r2 bucket preview link :https://www.spsfeed.com/spsfeed%2FpostFeaturedImage%2F0GHyZIAagjvH7Da2tKmPCV0fmzGToVn2elezP42O.webp

One uses / other users %2F
And now i cant show my images
I have it connected through my custom domain, added it to cors too, wasn't a couple days ago.

Ignore the different file happens to every file

Is there a way to fix this ?

Bonadio

B

Bonadio•3/19/24, 6:44 PM

Hi, I have a CORS error in Safari trying to get a javascript widget that I host on cloudflare R2.

Running on Chrome everything works, but in Safari I get the error:

Failed to load resource: Origin https://sabetudo.ai is not allowed by Access-Control-Allow-Origin. Status code: 200

Failed to load resource: Origin https://sabetudo.ai is not allowed by Access-Control-Allow-Origin. Status code: 200

In our website https://sabetudo.ai we have a widget that is loaded as a script from https://cdn.sabetudo.ai/webwidget.js

https://cdn.sabetudo.ai is a R2 bucket connected to a domain.

If I disable the CORS checking in Safari it works.

This is the CORS config that I have in my bucket

[
  {
    "AllowedOrigins": [
      "*",
      "https://sabetudo.ai",
      "https://www.sabetudo.ai",
      "http://localhost"
    ],
    "AllowedMethods": [
      "GET",
      "HEAD"
    ],
    "ExposeHeaders": [
      "Content-Type",
      "Access-Control-Allow-Origin",
      "ETag"
    ]
  }
]

[
  {
    "AllowedOrigins": [
      "*",
      "https://sabetudo.ai",
      "https://www.sabetudo.ai",
      "http://localhost"
    ],
    "AllowedMethods": [
      "GET",
      "HEAD"
    ],
    "ExposeHeaders": [
      "Content-Type",
      "Access-Control-Allow-Origin",
      "ETag"
    ]
  }
]

Any help would be greatly appreciated

Skovin

SSkovin can't access the dashboard

Bonadio

B

Bonadio•3/19/24, 6:48 PM

No its working for me

Original message was deleted

Bonadio

B

Bonadio•3/19/24, 7:24 PM

I updated but there seems to have some cache on R2, the response I get is different from what I have in the cors config

Original message was deleted

Bonadio

B

Bonadio•3/19/24, 7:25 PM

Will try that

Skovin

SSkovin Thanks Bonadio, I see this error now,

Erisa

E

Erisa•3/19/24, 9:16 PM

If this happens again please follow the instructions here general-discussions

stachu

S

stachu•3/19/24, 9:48 PM

hi, when i send a link to a video on my r2 thingy, discord only embeds the small videos.
is it possible to make the bigger videos embed as well?
the first video is ~196mb and the second one is ~27mb

zegevlier

Z

zegevlier•3/19/24, 9:52 PM

There's https://support.discord.com/hc/en-us/community/posts/9164583446807-Video-embed-size-limit, which seems to imply that this is a discord limitation

stachu

S

stachu•3/19/24, 9:53 PM

damn alright

stachu

S

stachu•3/19/24, 9:53 PM

well ty

rezonant

R

rezonant•3/20/24, 3:14 AM

I've been doing a multi-day test to send live HLS into R2 and for most of that test everything worked very well. I've got 4 second segments so each rendition segment needs to be up in R2 within a 4 second window. Usually I get on average 200-400ms uploads which is quite acceptable. Suddenly I'm getting a lot of (but not all of) requests taking up to 10 seconds and my streaming tool has to resend them-- online there's talk that as late as March 2023 the automated abuse systems had issues differentiating this sort of supported case with abuse cases-- was that fixed? do others have success with this sort of thing for sustained HLS streams?

rezonant

R

rezonant•3/20/24, 3:18 AM

fwiw in my test this is a grand total of about 800GB ingested to CF, less than the free tier number of class A operations, and the stream is pulled by exactly 1 player (my machine), and my class B operations are a fraction of my class A operations. As of right now I expect to only pay for storage when the bill comes.

rezonant

R

rezonant•3/20/24, 3:20 AM

the exact same result happens whether from a cloud machine or my home IP as well, so it seems it's Cloudflare side

Unsmart

U

Unsmart•3/20/24, 3:26 AM

Abuse controls wont have anything to do with it. R2 can just have issues where uploads take a while or just fail but its generally a very low % of requests that will run into it.

Unsmart

U

Unsmart•3/20/24, 3:27 AM

If you feel like its not a very small % you can create a support ticket assuming your plan allows as theres not really much we can do with regards to that

stachu

Sstachu hi, when i send a link to a video on my r2 thingy, discord only embeds the small...

Zora

Z

Zora•3/20/24, 5:34 AM

There's an embed size limit of 100 MB

stachu

S

stachu•3/20/24, 6:30 AM

aw damn

rezonant

R

rezonant•3/20/24, 6:46 AM

I guess my upload times are not the only concern -- I caught a moment where R2 uploads and downloads both responded with 500 Internal Server Error (at the same time). Rare 500 responses on writes isn't that big a deal, but 500 responses on reads is very unfortunate

kamama

K

kamama•3/20/24, 7:02 AM

Hi Folks, is there any working example for using R2 and presigned url in local development (wrangler)?

kamama

Kkamama Hi Folks, is there any working example for using R2 and presigned url in local d...

Hello, I’m Allie!

H

Hello, I’m Allie!•3/20/24, 10:05 AM

There is not. Local Development does not support the S3 API at the moment

Alper Tunga

A

Alper Tunga•3/20/24, 10:40 AM

Hi folks,

I wanted to activate an R2 subscription. However, I've gotten stuck on the "Plans" screen. Do you have any suggestions?

Alper Tunga

A

Alper Tunga•3/20/24, 10:41 AM

It just refreshes the page when I try to activate it and nothing happens. :NotLikeThis:

Original message was deleted

Alper Tunga

A

Alper Tunga•3/20/24, 10:56 AM

I see; thanks for the info.

Tangenius

T

Tangenius•3/20/24, 11:30 AM

Hey, how can you find the correct bucket name? I'm using this without success

storage::s3: Error getting object: ErrGetObject(Unhandled(Unhandled { source: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None }, meta: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None } }))

storage::s3: Error getting object: ErrGetObject(Unhandled(Unhandled { source: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None }, meta: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None } }))

Tangenius

T

Tangenius•3/20/24, 11:31 AM

Maybe I'm using the wrong URL?

Tangenius

T

Tangenius•3/20/24, 11:31 AM

Should the url end on the bucketname?

Tangenius

T

Tangenius•3/20/24, 11:32 AM

I'm using weurweur but maybe I should use eeureeur?

Tangenius

T

Tangenius•3/20/24, 11:33 AM

Before that I had this error: The region name 'eu-central-1' is not valid. Must be one of: wnam, enam, weur, eeur, apac, auto"The region name 'eu-central-1' is not valid. Must be one of: wnam, enam, weur, eeur, apac, auto"

Tangenius

T

Tangenius•3/20/24, 11:33 AM

https://<hidden>.eu.r2.cloudflarestorage.com/rsmono-develophttps://<hidden>.eu.r2.cloudflarestorage.com/rsmono-develop

Original message was deleted

Tangenius

T

Tangenius•3/20/24, 11:34 AM

Weird that it returned an error then

Tangenius

TTangenius `https://<hidden>.eu.r2.cloudflarestorage.com/rsmono-develop`

Tangenius

T

Tangenius•3/20/24, 11:35 AM

Is this correct?

Tangenius

T

Tangenius•3/20/24, 11:37 AM

What's confusing me is that I have a variable S3_URLS3_URL and one called S3_STORAGE_BUCKETS3_STORAGE_BUCKET so since the bucket name is in the url I don't know what to do and what I tried so far return NoSuchBucketNoSuchBucket

Tangenius

T

Tangenius•3/20/24, 11:38 AM

What is the dev url for?

Tangenius

T

Tangenius•3/20/24, 11:40 AM

I am getting closer I think, now I get AlertReceived(HandshakeFailure)AlertReceived(HandshakeFailure). What does that indicate?

Tangenius

T

Tangenius•3/20/24, 11:42 AM

Oh wow I see a lot of threads about this without a solution

[
  {
    "AllowedOrigins": [
      "*",
      "https://sabetudo.ai",
      "https://www.sabetudo.ai",
      "http://localhost"
    ],
    "AllowedMethods": [
      "GET",
      "HEAD"
    ],
    "ExposeHeaders": [
      "Content-Type",
      "Access-Control-Allow-Origin",
      "ETag"
    ]
  }
]

[
  {
    "AllowedOrigins": [
      "*",
      "https://sabetudo.ai",
      "https://www.sabetudo.ai",
      "http://localhost"
    ],
    "AllowedMethods": [
      "GET",
      "HEAD"
    ],
    "ExposeHeaders": [
      "Content-Type",
      "Access-Control-Allow-Origin",
      "ETag"
    ]
  }
]

storage::s3: Error getting object: ErrGetObject(Unhandled(Unhandled { source: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None }, meta: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None } }))

storage::s3: Error getting object: ErrGetObject(Unhandled(Unhandled { source: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None }, meta: ErrorMetadata { code: Some("NoSuchBucket"), message: Some("The specified bucket does not exist."), extras: None } }))

    try {
        const url = new URL(request.url);
        const params = url.searchParams;
        const key = params.get('key');

        console.log('key', key);
        const data = await S3.send(new DeleteObjectCommand({
            Bucket: 'fakeBucket',
            Key: key
        }));

        return new Response(JSON.stringify({
            msg: 'I mean, something happened!',
            data: data
        }), {
            status: 200,
            headers: headers
        });

    } catch (err) {
        return new Response(JSON.stringify(
            { 
                msg: 'Error', 
                error: err 
            }), 
            { 
                status: 500, 
                headers: headers 
            });
    }

    try {
        const url = new URL(request.url);
        const params = url.searchParams;
        const key = params.get('key');

        console.log('key', key);
        const data = await S3.send(new DeleteObjectCommand({
            Bucket: 'fakeBucket',
            Key: key
        }));

        return new Response(JSON.stringify({
            msg: 'I mean, something happened!',
            data: data
        }), {
            status: 200,
            headers: headers
        });

    } catch (err) {
        return new Response(JSON.stringify(
            { 
                msg: 'Error', 
                error: err 
            }), 
            { 
                status: 500, 
                headers: headers 
            });
    }