VAN RESTRICTION ERROR

hi guys can someone help me with van restriction problem? its showing me to enable tpm 2.0 and secure boot even though i am on windows 10 and my pc doesnt support both of them
No description
44 Replies
Aura | ƬЯƧ ҉
@jidat (i am really sorry for the ping)
jidat
jidat3mo ago
Press win+r on keyboard Type msinfo32 Show screenshot of the app that opens Also Press win+r on keyboard Type tpm.msc Show ss
Aura | ƬЯƧ ҉
@jidat
jidat
jidat3mo ago
That pc is ancient
Aura | ƬЯƧ ҉
lmao ik it worked fine for years now its causing problems i get around 60fps after changing the resolution and i play it from years but it suddenly started giving me this error? please help me i cant play valorant from like a month
jidat
jidat3mo ago
So first of all Ur pc simply doesn't support TPM 2.0 That thing is so ancient that it might give issues trying to turn secure boot on Do u even have a secure boot option in ur bios?
Aura | ƬЯƧ ҉
no lmao
jidat
jidat3mo ago
Then u can't do anything ;support
VANGUARD
VANGUARD3mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
jidat
jidat3mo ago
Make a ticket and show them these And tell them u don't have a TPM chip and no option to turn securd boot on in the bios Show this too
Aura | ƬЯƧ ҉
i contacted valorant support and they told me to disable Addressing Virtualization-based security (VBS) settings on Windows 10 but it still didnt work i already contacted them and i created a new ticket today
jidat
jidat3mo ago
Yeah u need to email back to them and say u disabled it and show it being disabled in msinfo32 Did u show them msinfo32 and tpm.msc? Also told them u simply don't have an option to turn them on?
Aura | ƬЯƧ ҉
yea i did nope nope i will
Clouvdz
Clouvdz3mo ago
bro
Clouvdz
Clouvdz3mo ago
No description
Clouvdz
Clouvdz3mo ago
someone help me rn what do i do bro
Talonted Gamer
Talonted Gamer3mo ago
..
Aura | ƬЯƧ ҉
@911 Tech Support
911 Tech Support
Good You Have Old Pc I think you Cant run Game
Aura | ƬЯƧ ҉
no it did run it
Talonted Gamer
Talonted Gamer3mo ago
Joke? :val_KEKW:
Aura | ƬЯƧ ҉
i used to play this game from years @911 Tech Support
jidat
jidat3mo ago
Do u wanna hear it for the 100th time? Contact support
VANGUARD
VANGUARD3mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
jidat
jidat3mo ago
There is absolutely nothing u can do to turn secure boot and tpm on NOTHING And i mean it
Talonted Gamer
Talonted Gamer3mo ago
like cant we switch it to UEFI ?
Aura | ƬЯƧ ҉
oh ok i did
jidat
jidat3mo ago
I don't think there is even an option for him to do that Also there is no secure boot option to turn on
Talonted Gamer
Talonted Gamer3mo ago
umm why
jidat
jidat3mo ago
So switching to uefi will do absolutely nothing Cuz its a shitty mobo
Talonted Gamer
Talonted Gamer3mo ago
oh ise
jidat
jidat3mo ago
Throw that shit out of the window
Talonted Gamer
Talonted Gamer3mo ago
lol but some other ppls have similar specs but it works on them cause they have Secure boot ? :val_Hampter:
Aura | ƬЯƧ ҉
:Gekko_Wingman_Sad:
jidat
jidat3mo ago
Their account simply hasn't gotten restricted
Aura | ƬЯƧ ҉
and why did mine get restricted?
Talonted Gamer
Talonted Gamer3mo ago
ohh lol
jidat
jidat3mo ago
Thats why i am telling him to contact support to lift the restriction on his account Who knows
Aura | ƬЯƧ ҉
oh i see damn llol
jidat
jidat3mo ago
Its based on the trust factor of ur account
Aura | ƬЯƧ ҉
oh ok i just hope it fixes
jidat
jidat3mo ago
How the trust factor works for this? I have no fucking idea
Aura | ƬЯƧ ҉
lol