unexpected application error

Hello ,

One of the devs on my team is unable to use coder. He logs in fine using okta, but when he clicks create workspace it immediately blows up with a JavaScript error ( see attached screen shot) . He’s logged in and out , used a private window but to no effect.

Solution

I deleted the user and when he logged in again it all works

Jump to solution

Codercord•4/12/24, 9:50 AM

<#1228281150867247124>

**Category**

Bug report

**Product**

Coder OSS (v2)

**Platform**

Linux

Logs

Please post any relevant logs/error messages.

ZorkinOP•4/12/24, 4:54 PM

The user can login and create workspaces successfully via the cli and they work fine.

ZorkinOP•4/12/24, 7:31 PM

he is the only one impacted

ZZorkin Hello , One of the devs on my team is unable to use coder. He logs in fine usin...

Phorcys•4/14/24, 1:17 PM

hey, is this Coder v1 or v2 ?

ZorkinOP•4/14/24, 1:17 PM

V2. I believe running the latest version.

Phorcys•4/14/24, 1:18 PM

I think you're on v1 due to how the error message looks

this is what v2 looks like, does your instance look like this?

ZorkinOP•4/14/24, 1:28 PM

ZZorkin Click to see attachment

Phorcys•4/14/24, 1:29 PM

alright my bad then, i've never seen an error page like that in Coder

ZorkinOP•4/14/24, 1:30 PM

Only happens to this one developer.

Phorcys•4/14/24, 1:30 PM

this is very peculiar

Phorcys•4/14/24, 1:30 PM

does the

Python-311-rocky9

Python-311-rocky9

template still exist ?

ZZorkin Hello , One of the devs on my team is unable to use coder. He logs in fine usin...

Phorcys•4/14/24, 1:31 PM

also, what happens if you try to access the template page? (with the same user)
it's the same URL without the

/workspace

/workspace

at the end

ZorkinOP•4/14/24, 1:32 PM

I will need to get him to try on Monday

ZorkinOP•4/14/24, 1:32 PM

Yeah the template is there and active.

Phorcys•4/14/24, 1:33 PM

that's weird

Phorcys•4/14/24, 1:33 PM

does it also happen on other templates ?

ZorkinOP•4/14/24, 1:34 PM

For that user I believe it does. But I will confirm Monday

ZorkinOP•4/14/24, 1:34 PM

Anything else you want me to try

PPhorcys also, what happens if you try to access the template page? (with the same user) ...

Phorcys•4/14/24, 1:35 PM

I'm trying to think but this first debug step should be enough

ZorkinOP•4/15/24, 11:14 AM

Happened with all templates

PPhorcys also, what happens if you try to access the template page? (with the same user) ...

Phorcys•4/15/24, 2:49 PM

@Zorkin can you check this too please ?

ZorkinOP•4/16/24, 8:44 AM

No issues at all with template page

ZorkinOP•4/16/24, 8:44 AM

Any attempt to create a workspace ends with the same blowup

matifali•4/16/24, 9:35 AM

Please report this as a bug on https://github.com/coder/coder

GitHub

GitHub - coder/coder: Provision remote development environments via...

Provision remote development environments via Terraform - coder/coder

Cian•4/16/24, 9:35 AM

^ this, and also it might be good to reproduce the error with the network tab open and looking for any particularly suspect 4xx/5xx XHRs

CCian ^ this, and also it might be good to reproduce the error with the network tab op...

Phorcys•4/16/24, 3:49 PM

yup, that was my next step too

ZorkinOP•4/21/24, 8:53 PM

will do thanks

CCian ^ this, and also it might be good to reproduce the error with the network tab op...

ZorkinOP•4/23/24, 6:09 PM

Checked the network tab and all clean ( 200s on all caalls nothing to report )

Cian•4/24/24, 11:29 AM

Just double-checking, has the developer in question tried:

Incognito window
Incognito window with all extensions disabled (some adblockers can do weird stuff)?
Incognito window with all extensions disabled and tethered to their phone over LTE (rule out network-level adblockers or other shenanigans)?
The above on a different machine?

CCian Just double-checking, has the developer in question tried: - Incognito window - ...

Phorcys•4/24/24, 12:07 PM

by the way incognito mode should disable the extensions by default

Cian•4/24/24, 12:18 PM

Yeah usually but IIRC you can manually set some extensions to run incognito

ZorkinOP•4/24/24, 10:25 PM

this is a work machine

ZorkinOP•4/24/24, 10:25 PM

no extensions afaik

ZorkinOP•4/24/24, 10:25 PM

but will check

ZorkinOP•4/24/24, 10:25 PM

we did try private browsing mode and it made no diff

ZorkinOP•4/24/24, 10:28 PM

the only thing i can think of is if we can have source maps to see where it blows

ZorkinOP•4/24/24, 10:29 PM

it must be something in his account - i can maybe delete the account and have him login again - we use Okta integration btw

Solution

Zorkin•5/1/24, 4:38 PM

I deleted the user and when he logged in again it all works

ZorkinOP•5/1/24, 4:38 PM

Must be some thing half baked in the account

matifali•5/1/24, 5:18 PM

I remember seeing it a few times too but can't reproduce consistently.
It happens usually if I logout from Coder in one tab and try to refresh the other tab.

ZZorkin I deleted the user and when he logged in again it all works

Phorcys•5/1/24, 6:51 PM

weird..

Phorcys•5/1/24, 6:51 PM

glad you got it solved, i'll close the issue :-)

CodercordAPP•5/1/24, 6:51 PM

@Phorcys closed the thread.