unfairly banned
I am a player who has spent 6 years on Pubg Mobile. I have not received any ban until now. I have been working on this account for 6 years. I lost my account because of you. I have never used any cheats or add-ons. You do not ban the cheats, but you ban the non-cheats because they play well. My request to you is to remove this ban.
Solution
Hello, @NatoThisLong! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086. Please note that you will need to submit the support requests through the official support subreddit for now.
If you have any objections to claim results, please contact the customer service through in-game or service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086. Please note that you will need to submit the support requests through the official support subreddit for now.
