14 replies

my account is supposed to return back

Hello ,
It has been about 2 weeks since I returned the UC, and as is clear in the pictures and email, my account is supposed to return at the beginning of this month.
Can you help me solve this issue

ID: Relax996 (5163635868)

Best regards

Solution

Your account has been suspended for 365 days. Please wait until this period has ended.

Jump to solution

RRelax Hello , It has been about 2 weeks since I returned the UC, and as is clear in th...

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𝐊•6/3/24, 4:34 PM

What did you do exactly?

�𝐊 What did you do exactly?

RelaxOP•6/3/24, 7:29 PM

My little brother He purchased UC from the game without my knowledge, so I requested a refund. I did not know that he had purchased some items, so my account got banned. Then I returned the UC, and yet the account still banned

RRelax My little brother He purchased UC from the game without my knowledge, so I reque...

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𝐊•6/3/24, 9:33 PM

How long was his ban?

�𝐊 How long was his ban?

RelaxOP•6/3/24, 9:36 PM

Since 4/26

Solution

RRelax Hello , It has been about 2 weeks since I returned the UC, and as is clear in th...

Piston•6/4/24, 4:27 AM

Your account has been suspended for 365 days. Please wait until this period has ended.

PPiston Your account has been suspended for 365 days. Please wait until this period has ...

RelaxOP•6/4/24, 11:14 AM

But I returned the uc as email said..

RRelax But I returned the uc as email said..

Piston•6/4/24, 11:25 AM

Yes, but you still need to wait for the suspension period. This is the punishment for issuing a refund.

RelaxOP•6/4/24, 11:32 AM

My little brother made the purchase inside the game. I did not know about this function. I requested a refund, then my account was blocked. Therefore, I tried to find out how much the amount was required in the beginning so that I could return it, but I did not find any response from customer service, so I returned more then the amount he used. Required to ensure recovery of my account… this is unfair I’m playing this game since 6 years

PPiston Yes, but you still need to wait for the suspension period. This is the punishmen...

RelaxOP•6/4/24, 11:35 AM

I did what the email says. Returned the uc ..can you tell what is the wrong thing I have done?

Piston•6/4/24, 11:40 AM

You should not share your account to anyone else. Please wait until the suspension period ends.

PPiston You should not share your account to anyone else. Please wait until the suspensi...

RelaxOP•6/4/24, 11:47 AM

I let my little brother play on my phone… so is this the final answer?

Piston•6/4/24, 11:49 AM

This is the final answer.

RelaxOP•6/4/24, 11:49 AM

Thank you

my account is supposed to return back

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