Urgent Bug: Modifying the suspend interval is not permitted on this account
Hi guys, we are an enterprise customer of yours and I already tried reaching out via slack, but since its urgent I also will try it here:
Since a couple of days I'm
It only starts working when removing the
I'm guessing our account is misconfigured on your end because according to your pricing table we should be able to do both of these things with an enterprise account.
I'll dm you our account details and am grateful for any and all help because this is currently impacting production
Since a couple of days I'm
getting modifying the suspend interval is not permitted on this account when trying to create a new neon project.It only starts working when removing the
SuspendTimeoutSeconds: setting, but then fails with the next error saying we are not allow to create projects with IP allow lists. But this exact configuration was working for the past months on production and we just cannot create projects without ip allow lists.I'm guessing our account is misconfigured on your end because according to your pricing table we should be able to do both of these things with an enterprise account.
I'll dm you our account details and am grateful for any and all help because this is currently impacting production
