cant file claim for unfair ban
I cant find any penalties regarding my ban


Solution
Hello, @xfaizx! Accounts are suspended for violating PUBG MOBILE's terms of service. Please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com if you need assistance regarding this.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.