provincial-silver

Kingdom Hearts III goes black after Disney Logo

Hello all, I do not know what to do and sorry I am a beginner. Is there anything I can do to run the game ? Attached, the logs, thanks in advance

Launching "KINGDOM HEARTS III + Re Mind" (legendary)
Native? No
Installed in: /home/aetanne/Games/Heroic/KH_3

System Info:
CPU: 12x Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz
Memory: 16.64 GB (used: 3.21 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation TU106 [GeForce RTX 2060 SUPER]
    IDs: D=1f06 V=10de SD=13a3 SV=10de
    Driver: nvidia
OS: Ubuntu 22.04.4 LTS (Jammy Jellyfish) (linux)

The current system is not a Steam Deck
We are not running inside a Flatpak container

Software Versions:
  Heroic: 2.14.1 Flame Emperor Sabo
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.1
  Nile: 1.0.2 Jonathan Joestar

Game Settings: {
    "autoInstallDxvk": true,
    "autoInstallDxvkNvapi": true,
    "autoInstallVkd3d": true,
    "preferSystemLibs": false,
    "enableEsync": true,
    "enableMsync": false,
    "enableFsync": true,
    "launcherArgs": "gamemoderun",
    "nvidiaPrime": false,
    "offlineMode": true,
    "enviromentOptions": [],
    "wrapperOptions": [],
    "showFps": false,
    "useGameMode": false,
    "useSteamRuntime": true,
    "battlEyeRuntime": true,
    "eacRuntime": true,
    "language": "",
    "beforeLaunchScriptPath": "",
    "afterLaunchScriptPath": "",
    "wineVersion": {
        "bin": "/home/aetanne/.local/share/Steam/steamapps/common/Proton - Experimental/proton",
        "name": "Proton - Proton - Experimental",
        "type": "proton"
    },
    "winePrefix": "/home/aetanne/Games/Heroic/Prefixes/default/KINGDOM HEARTS III  Re Mind",
    "wineCrossoverBottle": ""
}

Game launched at: Mon Jun 17 2024 21:05:13 GMT+0200 (Central European Summer Time)

Winetricks packages: 

Launch Command: HEROIC_APP_NAME=fd711544a06543e0ab1b0808de334120 HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic STEAM_COMPAT_INSTALL_PATH=/home/aetanne/Games/Heroic/KH_3 LD_PRELOAD= DOTNET_BUNDLE_EXTRACT_BASE_DIR= DOTNET_ROOT= STEAM_COMPAT_CLIENT_INSTALL_PATH=/home/aetanne/.steam/steam STEAM_COMPAT_DATA_PATH="/home/aetanne/Games/Heroic/Prefixes/default/KINGDOM HEARTS III  Re Mind" WINE_FULLSCREEN_FSR=0 PROTON_ENABLE_NVAPI=1 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 PROTON_EAC_RUNTIME=/home/aetanne/.config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/aetanne/.config/heroic/tools/runtimes/battleye_runtime STEAM_COMPAT_APP_ID=0 SteamAppId=0 SteamGameId=heroic-KH_3 PROTON_LOG_DIR=/home/aetanne /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary launch fd711544a06543e0ab1b0808de334120 gamemoderun --no-wine --wrapper "/home/aetanne/.local/share/Steam/steamapps/common/SteamLinuxRuntime_sniper/_v2-entry-point -- '/home/aetanne/.local/share/Steam/steamapps/common/Proton - Experimental/proton' waitforexitandrun" --language fr --offline

Game Log:
[cli] INFO: Launching fd711544a06543e0ab1b0808de334120...
x86_64-linux-gnu-capsule-capture-libs: warning: Dependencies of libnvidia-pkcs11.so.535.171.04 not found, ignoring: Missing dependencies: Could not find "libcrypto.so.1.1" in LD_LIBRARY_PATH "/tmp/_MEITqPfEO", ld.so.cache, DT_RUNPATH or fallback /lib:/usr/lib
fsync: up and running.
[S_API FAIL] SteamAPI_Init() failed; no appID found.
Either launch the game from Steam, or put the file steam_appid.txt containing the correct appID in your game folder.

(wine:68828): GStreamer-Video-CRITICAL **: 21:05:23.019: gst_video_info_from_caps: assertion 'gst_caps_is_fixed (caps)' failed

(wine:68828): GStreamer-Audio-CRITICAL **: 21:05:23.025: gst_audio_info_from_caps: assertion 'gst_caps_is_fixed (caps)' failed
============= End of log =============

Launching "KINGDOM HEARTS III + Re Mind" (legendary)
Native? No
Installed in: /home/aetanne/Games/Heroic/KH_3

System Info:
CPU: 12x Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz
Memory: 16.64 GB (used: 3.21 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation TU106 [GeForce RTX 2060 SUPER]
    IDs: D=1f06 V=10de SD=13a3 SV=10de
    Driver: nvidia
OS: Ubuntu 22.04.4 LTS (Jammy Jellyfish) (linux)

The current system is not a Steam Deck
We are not running inside a Flatpak container

Software Versions:
  Heroic: 2.14.1 Flame Emperor Sabo
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.1
  Nile: 1.0.2 Jonathan Joestar

Game Settings: {
    "autoInstallDxvk": true,
    "autoInstallDxvkNvapi": true,
    "autoInstallVkd3d": true,
    "preferSystemLibs": false,
    "enableEsync": true,
    "enableMsync": false,
    "enableFsync": true,
    "launcherArgs": "gamemoderun",
    "nvidiaPrime": false,
    "offlineMode": true,
    "enviromentOptions": [],
    "wrapperOptions": [],
    "showFps": false,
    "useGameMode": false,
    "useSteamRuntime": true,
    "battlEyeRuntime": true,
    "eacRuntime": true,
    "language": "",
    "beforeLaunchScriptPath": "",
    "afterLaunchScriptPath": "",
    "wineVersion": {
        "bin": "/home/aetanne/.local/share/Steam/steamapps/common/Proton - Experimental/proton",
        "name": "Proton - Proton - Experimental",
        "type": "proton"
    },
    "winePrefix": "/home/aetanne/Games/Heroic/Prefixes/default/KINGDOM HEARTS III  Re Mind",
    "wineCrossoverBottle": ""
}

Game launched at: Mon Jun 17 2024 21:05:13 GMT+0200 (Central European Summer Time)

Winetricks packages: 

Launch Command: HEROIC_APP_NAME=fd711544a06543e0ab1b0808de334120 HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic STEAM_COMPAT_INSTALL_PATH=/home/aetanne/Games/Heroic/KH_3 LD_PRELOAD= DOTNET_BUNDLE_EXTRACT_BASE_DIR= DOTNET_ROOT= STEAM_COMPAT_CLIENT_INSTALL_PATH=/home/aetanne/.steam/steam STEAM_COMPAT_DATA_PATH="/home/aetanne/Games/Heroic/Prefixes/default/KINGDOM HEARTS III  Re Mind" WINE_FULLSCREEN_FSR=0 PROTON_ENABLE_NVAPI=1 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 PROTON_EAC_RUNTIME=/home/aetanne/.config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/aetanne/.config/heroic/tools/runtimes/battleye_runtime STEAM_COMPAT_APP_ID=0 SteamAppId=0 SteamGameId=heroic-KH_3 PROTON_LOG_DIR=/home/aetanne /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary launch fd711544a06543e0ab1b0808de334120 gamemoderun --no-wine --wrapper "/home/aetanne/.local/share/Steam/steamapps/common/SteamLinuxRuntime_sniper/_v2-entry-point -- '/home/aetanne/.local/share/Steam/steamapps/common/Proton - Experimental/proton' waitforexitandrun" --language fr --offline

Game Log:
[cli] INFO: Launching fd711544a06543e0ab1b0808de334120...
x86_64-linux-gnu-capsule-capture-libs: warning: Dependencies of libnvidia-pkcs11.so.535.171.04 not found, ignoring: Missing dependencies: Could not find "libcrypto.so.1.1" in LD_LIBRARY_PATH "/tmp/_MEITqPfEO", ld.so.cache, DT_RUNPATH or fallback /lib:/usr/lib
fsync: up and running.
[S_API FAIL] SteamAPI_Init() failed; no appID found.
Either launch the game from Steam, or put the file steam_appid.txt containing the correct appID in your game folder.

(wine:68828): GStreamer-Video-CRITICAL **: 21:05:23.019: gst_video_info_from_caps: assertion 'gst_caps_is_fixed (caps)' failed

(wine:68828): GStreamer-Audio-CRITICAL **: 21:05:23.025: gst_audio_info_from_caps: assertion 'gst_caps_is_fixed (caps)' failed
============= End of log =============

36 Replies

CommandMC•12mo ago

"launcherArgs": "gamemoderun",

That's not how that works, if you actually need GameMode, use the dedicated option for it

"offlineMode": true,

Probably wanna turn that off too Please install Wine-GE from Heroic's Wine Manager and select it in the game settings

provincial-silverOP•12mo ago

HI thanks for your answer, but it not works.. I show my current log :

message.txt

CommandMC•12mo ago

Looks like you're missing Wine dependencies. Follow this: https://github.com/lutris/docs/blob/master/WineDependencies.md

GitHub

docs/WineDependencies.md at master · lutris/docs

Contribute to lutris/docs development by creating an account on GitHub.

provincial-silverOP•12mo ago

I'm using ubuntu, I executed the command, but it not works, same bug, black screen after disney logo.

message.txt

CommandMC•12mo ago

Hm yup those are also still the same missing libraries

provincial-silverOP•12mo ago

What do you think I should do ?

CommandMC•12mo ago

This should only affect the intro videos of the game, so pressing spacebar/escape/enter might skip them? ~~Something like https://www.nexusmods.com/kingdomhearts3/mods/30 might also help (but I have no idea on how to install that)~~ Actually no, sounds like there's a "menu video" right after those, that's probably the issue here https://www.nexusmods.com/kingdomhearts3/mods/145 perhaps?

provincial-silverOP•12mo ago

I followed the guides to skip the copyright and your guide. But I have the same bug with the black screen is there a similar command on Heroic for "gamemoderun %command%" on steam? I see on protondb some who put this command

CommandMC•12mo ago

GameMode is an option in the game settings, but it doesn't really do much (it definitely won't fix this issue) Could try installing the Heroic Flatpak and importing this game (potentially enabling "Prefer system libraries"), sometimes that makes videos play

provincial-silverOP•12mo ago

I would have tried 🤷‍♂️ Anyone have another idea? 😭 Hello, I am just upping this topic because KHII is my favorite game 😦

CommandMC•12mo ago

To be clear, did my suggestion about Flatpak not work?

provincial-silverOP•12mo ago

Yes, same thing :/

foreign-sapphire•12mo ago

You need to install the mf codecs If you just bought KH3, I’d suggest getting a refund and buying it on Steam

foreign-sapphire•12mo ago

https://reddit.com/r/SteamDeck/comments/xlg9yt/kingdom_hearts_3_via_heroic_egs_on_steam_deck/

From the SteamDeck community on Reddit

Explore this post and more from the SteamDeck community

foreign-sapphire•12mo ago

Otherwise see the above link

provincial-silverOP•12mo ago

I have an issue for the third step. My WinePrefix folder is : /home/aetanne/Games/Heroic/Prefixes/default/KINGDOM HEARTS III Re Mind The script cannot create WINEPREFIX and I do not know how to use WINETRICKS, I am sorry

foreign-sapphire•12mo ago

I have an issue for the third step. My WinePrefix folder is : /home/aetanne/Games/Heroic/Prefixes/default/KINGDOM HEARTS III Re Mind

Then change what's already put in there under WINEPREFIX=.

foreign-sapphire•12mo ago

to use Winetricks, click the box

provincial-silverOP•12mo ago

Yes but I cannot weite anything when I have the windows winetricks

CommandMC•12mo ago

You only need to run Winetricks if your game prefix doesn't exist. Yours does, so you can skip that step

foreign-sapphire•12mo ago

on a related note, I'm glad this finally came out on Steam because that makes the other collections playable with video support

provincial-silverOP•12mo ago

foreign-sapphire•12mo ago

$HOME is the same as ~. your entry for WINEPREFIX resolves to /home/aetanne/aetanne/... it even tells you this on the last line you probably shouldn't be running the command from within the prefix either

provincial-silverOP•12mo ago

THANKS YOU VERY MUCH I have just a problem using my xbox one controller but I'll search it later I feel like the game takes into account both keyboard keys and my controller at the same time Is there any way to support your work?

foreign-sapphire•12mo ago

For Heroic Games Launcher: https://heroicgameslauncher.com/donate For me personally: I have a Ko-fi link in my profile

Support Heroic Development

An Open Source Epic, GOG and Amazon Prime Games Launcher

wise-white•11mo ago

my KH3 location is /mnt/47b8e469-31ac-4842-91b9-f214d31cbd34/Heroic/KH_3

wise-white•11mo ago

what do i change or put in i dont want to change to steam because my save files are on epic and i dont think you can convert them to steam

CommandMC•11mo ago

Your game location isn't relevant, you need to know the Wineprefix and which Wine Version you're using. If you left those settings at the default (/home/deck/Games/Heroic/Prefixes/KH_3 and Wine-GE-latest respectively), you should be able to follow the guide above (https://old.reddit.com/r/SteamDeck/comments/xlg9yt/kingdom_hearts_3_via_heroic_egs_on_steam_deck/) with no modifications Oh, missed the image Are you sure your prefix is at /home/deck/Games/Heroic/Prefixes/KH_3?

wise-white•11mo ago

no how do i find my prefix

CommandMC•11mo ago

Game settings in Heroic

CommandMC•11mo ago

wise-white•11mo ago

my prefix is /home/vamp/Games/Heroic/Prefixes/default/KINGDOM HEARTS III Re Mind

CommandMC•11mo ago

Right, copy that whole path then and put it in the command from the guide (note that you'll need quotes around the path)

wise-white•11mo ago

it works and plus youre awesome thank you

wise-white•11mo ago

i got my saves working as well thank you

wise-white•6mo ago

had to come back to this lol thanks again

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Kingdom Hearts III goes black after Disney Logo

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