monitor scaling

I tried almost everything, changing the resolution and making sure I press fill but it doesn’t work, I updated my drivers but it doesn’t work either. Is there anything else I can do? I have a 34” in monitor.

JJ I tried almost everything, changing the resolution and making sure I press fill ...

Support Agent•6/24/24, 10:12 AM

It seems like there might be a scaling issue with your ultra-wide monitor. Here are some additional steps you can try to resolve the issue:

Check In-Game Settings: Ensure that the display mode is set to "Fullscreen" and the resolution matches your monitor's native resolution (3440 x 1440 in your case).
**Adjust GPU Scaling Settings**:
- For NVIDIA users, open NVIDIA Control Panel > Display > Adjust desktop size and position. Set scaling to "Aspect ratio" or "Full-screen" and perform scaling on the GPU.
- For AMD users, open Radeon Settings > Display. Enable GPU Scaling and select "Full Panel" or "Preserve Aspect Ratio".
Windows Display Settings: Right-click on your desktop > Display settings. Ensure the resolution is set to the native resolution of your monitor and the scaling is at 100%.
Update Game and Graphics Drivers: Ensure both VALORANT and your graphics drivers are up to date. This can often fix compatibility issues with resolutions and aspect ratios.
VALORANT Config Files: Locate the VALORANT configuration files in C:\Users\<YourUsername>\AppData\Local\VALORANT\Saved\ConfigC:\Users\<YourUsername>\AppData\Local\VALORANT\Saved\Config and check the GameUserSettings.iniGameUserSettings.ini file for any specific resolution settings. Sometimes manual editing can help.

If none of these steps work, consider reaching out to Riot Games' support for further assistance.

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JOP•6/24/24, 10:54 AM

How do I change config files?

JJ How do I change config files?

yugen•6/24/24, 4:48 PM

hello u there

yugen•6/24/24, 4:48 PM

maybe u should update your graphic drivers that may help

Yyugen hello u there

JOP•6/24/24, 10:54 PM

Hi! I updated them already but it’s still not working