N
Neon•17mo ago
eastern-cyan

Error trying to populate database from a local .sql file

I recently cloned a database locally using the pg_dump command, the file being around 12G. I'm trying to populate this data onto my neon database using the psql command psql <connection string> < database-dump.sql However I keep getting the error while its in the proccess of completing. 
ALTER TABLE
COPY 0
COPY 0
COPY 268
COPY 6
COPY 0
COPY 0
COPY 103792
COPY 1
SSL error: sslv3 alert bad record mac
invalid socket
connection to server was lost
ALTER TABLE
COPY 0
COPY 0
COPY 268
COPY 6
COPY 0
COPY 0
COPY 103792
COPY 1
SSL error: sslv3 alert bad record mac
invalid socket
connection to server was lost
How is this typically handled? What can I do to get this to work?
5 Replies
sunny-green
sunny-green•17mo ago
@Pascal are you on the free tier? Check your storage utilization stats in the Neon console at https://console.neon.tech you may have exhausted the 0.5GB storage alotment in the free tier.
eastern-cyan
eastern-cyanOP•17mo ago
I’m on the launch tier Do I need to upgrade to scale? @andyhats
sunny-green
sunny-green•17mo ago
No Once you are on the paid tiers, the limit to storage is ~2TB If you haven't already, open a ticket so our support team can look into your specific issue. @Rishi Raj Jain has worked on a bunch of import/export stuff recently, Rishi have you ever encountered this?
eastern-cyan
eastern-cyanOP•17mo ago
Where do I open tickets? Could you point me to where?
sunny-green
sunny-green•17mo ago
Since you're on a paid tier, you should be able to create a ticket in the console here https://console.neon.tech/app/projects?modal=support I see your ticket submitted - will make sure it gets escalated. thanks

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