my hacked account
Please I making another one of these post but I really need my account back after spending so much money my account was hacked back in January and I tried so many times to claim it but every time it keeps rejecting I have so many Apple receipts of me buying UC not to mention a lot lf screenshots of me getting stuff on my acc is there anyway after 6 months that I can get my account back pleaseee I need that account I spent so much money on it I can provide all the Apple receipts and screenshots
Solution
If your claim was rejected, then that means you either did not submit all the required and accurate information or you submitted the claim on a less used device.
If you are not able to provide them the accurate and required information, it is not possible to confirm that you are the owner of the account. You will need to contact the customer service again and make sure that you provide them with all the required and accurate information.
If you submitted your previous claim on a less-used device, please switch to a device you frequently use to log into the game then submit another claim.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
If you are not able to provide them the accurate and required information, it is not possible to confirm that you are the owner of the account. You will need to contact the customer service again and make sure that you provide them with all the required and accurate information.
If you submitted your previous claim on a less-used device, please switch to a device you frequently use to log into the game then submit another claim.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
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