We had a client add the _acme-challenge and _cf-custom-hostname txt records as well as the cname rec
We had a client add the _acme-challenge and _cf-custom-hostname txt records as well as the cname records to their dns. However, cloudflare hasn't picked up the _acme-challenge record at all over the past week or so. Just walked them through and got them some new records since the 7 days until expiration was coming up. Is there a reason cloudflare might not be picking up the txt record? The client was using namecheap for their dns if that matters. (Edit: the new txt record isn't getting picked up either, confirmed on the call that it was set up correctly).
