15 replies

black background screen

I previously updated my software from Android 13 to 14 but after it fully completed i opened the app and it became like that anyone can tell if it's a bug or just me?

Screenshot_20240726_154516_com.tencent.ig.jpg

Solution

Feel free to submit a bug report through: https://pubgmobile.live/support instead.

Jump to solution

Demise•7/26/24, 8:03 AM

It’s probably a bug or something but you can always try to delete the game and download it again

DDemise It’s probably a bug or something but you can always try to delete the game and d...

! サトシOP•7/26/24, 8:03 AM

Unfortunately i did tried re-download all the assets but it's still happened again

Demise•7/26/24, 8:04 AM

Not the assets

Demise•7/26/24, 8:04 AM

But the app it self

! サトシOP•7/26/24, 8:04 AM

I even re download the game tho

! サトシOP•7/26/24, 8:04 AM

Like on playstore

Demise•7/26/24, 8:04 AM

Oh well you can try to like restart your phone

! サトシOP•7/26/24, 8:05 AM

Well i did that about countless times

! サトシOP•7/26/24, 8:05 AM

Still nothin

! サトシOP•7/26/24, 8:05 AM

But when i re log in my account back it back to normal but after i played a match it became like that again

Demise•7/26/24, 8:06 AM

Well if that didn’t work then you can try to talk Pubg support team

! サトシOP•7/26/24, 8:06 AM

Aight thx

Demise•7/26/24, 8:07 AM

Your welcome

Solution

.Ṇadïa.🌴•7/26/24, 11:54 AM

Feel free to submit a bug report through: https://pubgmobile.live/support instead.

black background screen

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