Cannot Purchase
Description
I try to upgrade the free plan to Access (3 usd/month), but unable to purchase.
The procedure just stucked at the final step.
Timestamp
Thu, 01 Aug 2024 03:21:30 GMT
Steps to reproduce
1. Settings -> Account -> Update Plan
2. Access -> Select plan
3. Fill user amount (100) -> Proceed to payment
4. Set payment details -> Next
5. Confirm the plan and click Purchase
6. Nothing happens, and I found a failed request in devtools (see "Relevant output")
I've tried these different ways:
1. Change credit card in upgrade process
2. Set payment details at Settings -> Payment
3. Set payment details at Settings -> Payment with Paypal
4. Log out and Log in again
5. Use different browsers
And the issue remains.
Relevant output
response of the failed request:
{
"success": false,
"errors": [
{
"code": 1210,
"message": "Add a payment method before purchasing. Your account does not have an active payment method."
}
]
}
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